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120 Carmax Service Department Manager Jobs Hiring Near You

Eastern Fire

Service Department Manager

Auburn, ME · On-site

$90K - $120K/yr

Due to continued growth, we are looking to add a Service Department Manager to our Auburn, ME team. This role oversees and supports service department operations, with responsibility for customer ...

Uline

Customer Service Department Manager

Kenosha, WI

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...

ULINE

Customer Service Department Manager

Dallas, TX · On-site

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Texas Branch- Irving, TX Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...

ULINE

Customer Service Department Manager

Kenosha, WI · On-site

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...

ULINE

Customer Service Department Manager

Kenosha, WI · On-site

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...

ULINE

Customer Service Department Manager

Racine, WI · On-site

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...

Carmax

Production Manager

Alvarado, TX · On-site

$68K - $119K/yr

... CarMax's Service Operations Department. This position partners closely with the Operations Manager to lead teams, maintain inventory, and ensure smooth execution of service functions. You will help ...

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CarMax Jobs Information

Do workers at CarMax get paid breaks?

Sometimes. Only some people get paid breaks.
56% of people say they don’t get paid breaks.
Based on data from 107 people who took the Breakroom Quiz between August 2025 and August 2026.

Does CarMax pay people when they’re sick?

Yes. Most people get paid when they’re sick.
70% of people say they would get paid if they were sick but scheduled to work.
Based on data from 116 people who took the Breakroom Quiz between August 2025 and August 2026.

At CarMax, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
42% of people say they have to use vacation days when they’re out sick.
Based on data from 111 people who took the Breakroom Quiz between August 2025 and August 2026.

Do part-time workers get paid time off at CarMax?

Only some people who work part-time get paid time off.
60% of people who work part-time say they don’t get paid time off
Based on data from 5 people who took the Breakroom Quiz between June 2025 and December 2025.

Is the health insurance from CarMax affordable enough for their workers?

Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 97 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at CarMax?

Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 125 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 23% of people with changing schedules find out their shifts one week or less ahead of time.
  • 25% of people with changing schedules find out their shifts two weeks ahead of time.
  • 14% of people with changing schedules find out their shifts three weeks ahead of time.
  • 38% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 65 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers at CarMax worry about hours?

Most people don’t worry about getting enough hours.
76% of people report they don’t worry about getting enough hours.
Based on data from 75 people who took the Breakroom Quiz between July 2025 and July 2026.

Do CarMax workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
54% report that they don’t have enough control over which shifts they work.
Based on data from 72 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it for CarMax workers to change shifts?

Some people find it hard to change shifts.
35% of people report that it’s hard to change shifts if they need to.
Based on data from 71 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to get time off at CarMax?

Most people find it easy to get time off.
81% of people report it’s easy to get time off.
Based on data from 110 people who took the Breakroom Quiz between August 2025 and August 2026.

Do CarMax managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
79% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 71 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at CarMax spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 75 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at CarMax?

Most people find it easy to take sick days.
85% of people report that it’s easy to take time off if they are sick.
Based on data from 117 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a CarMax job good for students?

Most students say this is a good place to work if you’re studying.
73% of students report this is a good place to work if you’re studying.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at CarMax good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 58 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at CarMax feel treated with respect by their managers?

Most people feel treated with respect by their managers.
84% of people say they’re treated with respect by their managers.
Based on data from 115 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at CarMax get to take their breaks without interruption?

Most people get breaks without interruption.
89% of people report that they get to take their breaks without interruption.
Based on data from 112 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at CarMax?

Some people feel stressed here.
60% of people say they often feel stressed at work.
Based on data from 115 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at CarMax enjoy their jobs?

Most people enjoy their job.
78% of people report they enjoy their job.
Based on data from 99 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at CarMax recommend working with their team?

Only some people recommend working with their team.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 126 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at CarMax?

Most people got enough training when they started.
73% of people report they got enough training when they started working here.
Based on data from 120 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at CarMax?

Only some people are given support to advance their career here.
In the last year, 38% of people report not being given support to advance their career here.
Based on data from 113 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think CarMax’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 109 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how CarMax is doing?

Only some people feel well informed about how the company is doing.
35% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 122 people who took the Breakroom Quiz between July 2025 and July 2026.

What other companies are hiring for Service Department Manager jobs?

What are the most popular jobs at Carmax?

What are the most popular categories at Carmax?

Infographic showing various Service Department Manager job openings at Carmax in the United States as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% Physical job distribution.

Service Department Manager

Eastern Fire

Auburn, ME • On-site

$90K - $120K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

DU Family of Companies is a network of fire protection, life safety, and security service companies, protecting people and property across 35+ branches in 11 states. Eastern Fire has provided fire sprinkler, alarm, and life safety solutions across Maine and New Hampshire for more than 70 years. Its team of over 100 professionals delivers technical expertise and customer-focused service to protect people and property throughout the region. Living our motto, 'we protect what you value most,' Eastern Fire offers a challenging and rewarding work environment for those passionate about keeping communities safe.
Due to continued growth, we are looking to add a Service Department Manager to our Auburn, ME team. This role oversees and supports service department operations, with responsibility for customer satisfaction, scheduling and dispatch, material coordination, quoting, and service-team leadership. Success in this role requires strong operational leadership, clear communication, customer focus, organization, and fire/life-safety industry knowledge.
Key Responsibilities:
  • Develop and communicate branch service sales goals and budgets.
  • Ensure adherence to corporate credit policies and procedures.
  • Ensure clients receive quality service, responsive follow-up, and courteous support.
  • Interface directly with customers to resolve service-related issues.
  • Plan goals and objectives for service operations.
  • Coordinate parts and equipment needed to perform service work.
  • Schedule, prioritize, and dispatch service requests.
  • Manage service work with customers and other trades as required.
  • Prepare sales quotes for service and inspections and review sales staff quotes for accuracy as needed.
  • Maintain the service fleet and materials to support ongoing operational needs.
  • Communicate direction and information clearly with management, employees, clients, and external vendors.
  • Directly supervise service employees working in the office and field.
  • Perform other related duties as required.

Qualifications:
  • High school diploma or equivalent.
  • At least five years of fire protection or related industry experience.
  • Prior business experience.
  • Valid driver's license.
  • Strong written and verbal communication skills.
  • Strong interpersonal and customer-service skills.
  • Ability to read and interpret safety rules, operating and maintenance instructions, procedure manuals, and other work-related documents.
  • Ability to prepare routine reports and correspondence.
  • Ability to solve practical problems and interpret written, oral, diagram, and schedule-based instructions.
  • Ability to perform basic business and mathematical calculations.

Preferred Qualifications:
  • NFPA certification.

Physical Demands & Work Environment:
  • Perform office, shop, and on-site work in moderately noisy environments.
  • Stand, walk, sit, reach, climb, balance, stoop, kneel, and crouch on a daily basis.
  • Work periodically in wet or humid conditions, near moving mechanical parts, and around fumes.
  • Perform regular computer work.

COMPENSATION
The salary for this role is $90,000 to $120,000 per year, based on experience and qualifications.
As part of the DU Family of Companies, we believe that empowering and investing in our employees as leaders develops an organization that delivers innovative solutions and services that create a superior customer experience. The unique blend of our leader's abilities and the ownership of their work, combined with our culture and values, creates something that is simply described as the Davis-Ulmer difference.
Why Choose DU Family of Companies?
  • Competitive Compensation - We offer a competitive wage based on your experience and qualifications.
  • Comprehensive Benefits Package - Including medical, dental, and vision insurance, a 401(k) with company match, and paid time off.
  • Strength of the Family - As part of the DU Family of Companies, you gain the stability and resources of a growing network of industry-leading companies.
  • Backed by APi Group - Benefit from the support and opportunity that come with being part of a global leader in safety services.
  • Long-Term Career Relationships - We are committed to developing our employees and supporting long-term career growth.
  • Values Match - Join a team that shares your commitment to safety, integrity, and service.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.
DAVIS-ULMER'S ENDURING PURPOSE: "To protect what people value most."
All offers of employment are expressly contingent upon the satisfactory completion, in accordance with Company policy, of a pre-employment drug screening and background check.
Equal Opportunity Employer, including disabled and veterans.

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