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120 Carmax Service Department Manager Jobs Hiring Near You

Air Comfort, Inc

Service Department Manager

Evanston, IL · On-site

$85 - $115/hr

Pursue GROWTH and Knowledge Now, we are looking for an enthusiastic, people-focused Service Manager to lead our growing Plumbing Department . If you are a natural leader, mentor, and motivator who ...

ULINE

Customer Service Department Manager

Irving, TX · On-site

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Texas Branch - Irving, TX Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...

Meijer

Customer Service Department Manager

Cascade, MI · On-site

The Customer Service Department Manager is responsible for overall team member engagement for those in span of care. The leader will be responsible for driving recognition, feedback and coaching ...

ULINE

Customer Service Department Manager

Racine, WI · On-site

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...

Uline

Customer Service Department Manager

Irving, TX · On-site

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Texas Branch - Irving, TX Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...

Uline

Customer Service Department Manager

Irving, TX · On-site

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Texas Branch - Irving, TX Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...

ULINE

Customer Service Department Manager

Kenosha, WI · On-site

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...

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CarMax Jobs Information

Do workers at CarMax get paid breaks?

Sometimes. Only some people get paid breaks.
54% of people say they don’t get paid breaks.
Based on data from 120 people who took the Breakroom Quiz between July 2025 and July 2026.

Does CarMax pay people when they’re sick?

Yes. Most people get paid when they’re sick.
70% of people say they would get paid if they were sick but scheduled to work.
Based on data from 118 people who took the Breakroom Quiz between August 2025 and August 2026.

At CarMax, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
40% of people say they have to use vacation days when they’re out sick.
Based on data from 126 people who took the Breakroom Quiz between July 2025 and July 2026.

Do part-time workers get paid time off at CarMax?

Only some people who work part-time get paid time off.
60% of people who work part-time say they don’t get paid time off
Based on data from 5 people who took the Breakroom Quiz between June 2025 and December 2025.

Is the health insurance from CarMax affordable enough for their workers?

Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 97 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at CarMax?

Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 142 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 23% of people with changing schedules find out their shifts one week or less ahead of time.
  • 25% of people with changing schedules find out their shifts two weeks ahead of time.
  • 14% of people with changing schedules find out their shifts three weeks ahead of time.
  • 38% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 65 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers at CarMax worry about hours?

Most people don’t worry about getting enough hours.
76% of people report they don’t worry about getting enough hours.
Based on data from 75 people who took the Breakroom Quiz between July 2025 and July 2026.

Do CarMax workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
54% report that they don’t have enough control over which shifts they work.
Based on data from 72 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it for CarMax workers to change shifts?

Some people find it hard to change shifts.
35% of people report that it’s hard to change shifts if they need to.
Based on data from 71 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to get time off at CarMax?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 125 people who took the Breakroom Quiz between July 2025 and July 2026.

Do CarMax managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
79% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 71 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at CarMax spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 75 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at CarMax?

Most people find it easy to take sick days.
86% of people report that it’s easy to take time off if they are sick.
Based on data from 119 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a CarMax job good for students?

Most students say this is a good place to work if you’re studying.
73% of students report this is a good place to work if you’re studying.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at CarMax good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 58 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at CarMax feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 130 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at CarMax get to take their breaks without interruption?

Most people get breaks without interruption.
87% of people report that they get to take their breaks without interruption.
Based on data from 128 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at CarMax?

Some people feel stressed here.
61% of people say they often feel stressed at work.
Based on data from 117 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at CarMax enjoy their jobs?

Most people enjoy their job.
77% of people report they enjoy their job.
Based on data from 100 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at CarMax recommend working with their team?

Only some people recommend working with their team.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 128 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at CarMax?

Most people got enough training when they started.
72% of people report they got enough training when they started working here.
Based on data from 122 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at CarMax?

Only some people are given support to advance their career here.
In the last year, 37% of people report not being given support to advance their career here.
Based on data from 115 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think CarMax’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 123 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how CarMax is doing?

Only some people feel well informed about how the company is doing.
35% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 122 people who took the Breakroom Quiz between July 2025 and July 2026.

What other companies are hiring for Service Department Manager jobs?

What are the most popular jobs at Carmax?

What are the most popular categories at Carmax?

Infographic showing various Service Department Manager job openings at Carmax in the United States as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% Physical job distribution.

Service Department Manager

Murphy-Hoffman Company

Chillicothe, OH • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 26 days ago

Job description

Job Details
Job Title
Service Department Manager
Business Function
Management
Branch Name
MHC Kenworth-Chillicothe
Date
07-23-2026
Address
1273 River Road
City
Chillicothe
State
OH
Job Overview & Essential Functions
Murphy-Hoffman Company, LLC is North America's largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Service Manager. The role of the Service Manager is responsible for the day-to-day operation of the branch's Service Department in compliance with established policies and procedures. Plans, directs and controls the activities of the Service Department to ensure the overall growth and profit objectives are met. Formulates the major objectives, specific plans, plan procedures and programs for the Service Department; evaluates the department's results and performance against objectives. Maintains the highest quality standards of professionalism in serving the customer and identifying their needs.
  • Assesses present and future needs, trends, problems and profit opportunities of the Service Department.
  • Within the Company's overall plans and policies, establishes short and long-term operating and financial objectives for the Service Department.
  • Ensures that approved policies and objectives are clearly understood and effectively applied within the department.
  • Formulates annual and monthly sales/profit objectives and expense budget in accordance with company objectives.
  • Reviews and appraises the results of activities within the department and takes appropriate action as necessary.
  • Travels with outside sales force and own on to customer locations on a regular basis promoting Service Department and dealerships.
  • Works with Parts Manager and outside sales force in a proactive way to improve labor sales efforts of outside sales force.
  • Maintains appropriate communication within and between all departments within the branch.
  • Promotes safe work habits and ensures that safety rules are followed.
  • Develops and maintains policies and practices which will ensure positive employee and customer relations.
  • Is familiar with the activities of competition, market conditions and department operation; keeps the Branch Manager informed.
  • Coordinates the processing of warranty claims with Warranty Manager and administers warranty and policy adjustments in the most fair and honest manner for the customer, dealership and vendor.
  • Performs other duties as assigned by a supervisor.

SAFETY-SENSITIVE
This position has been designated as a safety-sensitive position. Any person performing the position while under the influence of marijuana or any other illegal drug may constitute a threat to health or safety or in which a lapse of attention could result in injury, illness, or death, including without limitation a position that includes the operating, repairing, maintaining, or monitoring of heavy equipment, machinery, aircraft, motorized watercraft, or motor vehicles or handling of hazardous materials and/or waste as part of the job duties.
Qualifications
  • CDL preferred.
  • Minimum of four years' experience in related field.
  • Must display excellent leadership and communication skills.
  • Requires previous supervisory experience.
  • Must have positive can-do attitude.
  • Must have strong work ethics and commitment to extra hours when needed.

Benefits
  • Competitive Salary
  • Medical, Dental and Prescription Insurance
  • Disability and Life Insurance
  • Paid Time Off program
  • 401k and Profit Sharing with Employer Match
  • Flexible Spending Account
  • Internal Promotion Opportunities
  • On the Job Training

About Us
MHC is an expansion of the original company, Ozark Kenworth, Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975. Opening for business without a Parts or Service department and only three employees in a temporary facility. From there, the company grew and expanded. MHC is now a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company which offers a complete array of finance and insurance services. We believe in fostering an environment that helps employees realize their full potential - a place where you can grow as a person and a professional.
Equal Opportunity Employer / Veterans / Disabled

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