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120 Carmax Service Department Manager Jobs Hiring Near You

Farm Boy Inc.

Service Department Manager

Whitby, ON · On-site

... service, overrides, cart retrieval, scheduling, payroll support, and overall department cleanliness. * Participate in store coverage rotation as Manager on Duty, including opening and closing ...

ULINE

Customer Service Department Manager

Gurnee, IL · On-site

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...

ULINE

Customer Service Department Manager

Racine, WI · On-site

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...

Uline

Customer Service Department Manager

Irving, TX

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Texas Branch - Irving, TX Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...

ULINE

Customer Service Department Manager

Kenosha, WI · On-site

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...

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CarMax Jobs Information

Do workers at CarMax get paid breaks?

Sometimes. Only some people get paid breaks.
54% of people say they don’t get paid breaks.
Based on data from 120 people who took the Breakroom Quiz between July 2025 and July 2026.

Does CarMax pay people when they’re sick?

Yes. Most people get paid when they’re sick.
70% of people say they would get paid if they were sick but scheduled to work.
Based on data from 132 people who took the Breakroom Quiz between July 2025 and July 2026.

At CarMax, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
40% of people say they have to use vacation days when they’re out sick.
Based on data from 126 people who took the Breakroom Quiz between July 2025 and July 2026.

Do part-time workers get paid time off at CarMax?

Only some people who work part-time get paid time off.
60% of people who work part-time say they don’t get paid time off
Based on data from 5 people who took the Breakroom Quiz between June 2025 and December 2025.

Is the health insurance from CarMax affordable enough for their workers?

Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 107 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at CarMax?

Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 142 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 23% of people with changing schedules find out their shifts one week or less ahead of time.
  • 25% of people with changing schedules find out their shifts two weeks ahead of time.
  • 14% of people with changing schedules find out their shifts three weeks ahead of time.
  • 38% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 65 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers at CarMax worry about hours?

Most people don’t worry about getting enough hours.
76% of people report they don’t worry about getting enough hours.
Based on data from 75 people who took the Breakroom Quiz between July 2025 and July 2026.

Do CarMax workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
54% report that they don’t have enough control over which shifts they work.
Based on data from 72 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it for CarMax workers to change shifts?

Some people find it hard to change shifts.
35% of people report that it’s hard to change shifts if they need to.
Based on data from 71 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to get time off at CarMax?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 125 people who took the Breakroom Quiz between July 2025 and July 2026.

Do CarMax managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
79% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 71 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at CarMax spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 75 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at CarMax?

Most people find it easy to take sick days.
85% of people report that it’s easy to take time off if they are sick.
Based on data from 133 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a CarMax job good for students?

Most students say this is a good place to work if you’re studying.
73% of students report this is a good place to work if you’re studying.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at CarMax good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 58 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at CarMax feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 130 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at CarMax get to take their breaks without interruption?

Most people get breaks without interruption.
87% of people report that they get to take their breaks without interruption.
Based on data from 128 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at CarMax?

Some people feel stressed out here.
62% of people say they often feel stressed out at work.
Based on data from 129 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at CarMax enjoy their jobs?

Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 110 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at CarMax recommend working with their team?

Only some people recommend working with their team.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 142 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at CarMax?

Most people got enough training when they started.
70% of people report they got enough training when they started working here.
Based on data from 133 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at CarMax?

Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 127 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think CarMax’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 123 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how CarMax is doing?

Only some people feel well informed about how the company is doing.
35% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 122 people who took the Breakroom Quiz between July 2025 and July 2026.

What other companies are hiring for Service Department Manager jobs?

What are the most popular jobs at Carmax?

What are the most popular categories at Carmax?

Infographic showing various Service Department Manager job openings at Carmax in the United States as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% Physical job distribution.

Service Department Manager

JAMES RIVER EQUIPMENT GROUP

Stephenson, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Join the team at James River Equipment in Winchester

Since 1977, James River Equipment has been providing outstanding John Deere products and services to farmers, businesses, homeowners, and our communities. Each one of our over 50 authorized John Deere dealerships provides a workplace where employees are family and customers return because of the skill, service and trust our employees provide. As we grow, we value people ready to grow a career that makes an impact far beyond just our daily workplace.

A Day in the Life: Service Manager

  • Optimizes the service department processes to ensure internal and external customer satisfaction, growing profitable service labor sales, exercising disciplined expense control, and working collaboratively with parts and sales departments
  • Supports service team through hiring, coaching and retaining key talent while setting department goals and helping the team to achieve these both individually and collectively as a team
  • Creates annual Service Department goals, budget and marketing plan in alignment with the organization’s financial and operational objectives, and monitors monthly to ensure achievement of departmental goals
  • Negotiates equitable service policy settlements, manages work-in-progress (WIP) and pending service work, analyzes rework and takes corrective action
  • Collaborates within company on service department best practices, implements common processes and systems, submits all service warranty and product improvement program claims by deadline to receive maximum credit, and ensures the maintenance and safety of the shop and yard

Need to Succeed:

  • 3-5 years of experience in an equipment dealership setting working as a shop foreman, coordinator, or assistant manager with demonstrated growth in revenue, customer and staff retention
  • Business knowledge, ability to manage finances/budget, taking initiative with customer and employee communication, excellent follow up, and mentorship/coaching skills
  • Computer experience with CDK, dealer work order systems, Microsoft Office and Excel
  • Experience in a dealership setting supporting heavy equipment with a similar volume customer base is highly preferred
  • Ability to lead by example and promote the culture of James River Equipment

About the Benefits

Starting your career at James River Equipment means you're invested in from day one. In addition to a competitive salary (negotiable based on experience) as well as manager bonus eligibility, the successful candidate will receive:

  • Extended health, dental, and vision insurance (day one of employment)
  • Health savings account options
  • Flexible spending account options
  • Disability and life insurance
  • 401k with employer match and profit share (after 90 days of employment)
  • Annual PPE allowance 
  • Paid time off and paid holidays
  • Employee recognition rewards program
  • Opportunities for leadership and professional growth 
  • Quarterly group outings, company events, and employee recognition programs

Upon joining James River Equipment, you will be welcomed into a supportive, collaborative, and diverse team that takes pride in a job well done and is appreciated for the work they do!

For more information about what it’s like to work at James River Equipment, please visit our website at www.jamesriverequipment.com

Apply