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Service Department Manager Jobs (NOW HIRING)

McDonald's

Department Manager

Freehold, NJ · On-site

$18.50 - $23/hr

Our focus as a company is to enhance the customer experience by providing excellent service with ... Please ask the People Department or General Manager for more information. Additional Benefits: -100 ...

McDonald's

Department Manager

Neptune, NJ · On-site

$18.50 - $23/hr

Our focus as a company is to enhance the customer experience by providing excellent service with ... Please ask the People Department or General Manager for more information. Additional Benefits: -100 ...

McDonald's

Department Manager

South Amboy, NJ · On-site

$18.50 - $23/hr

Our focus as a company is to enhance the customer experience by providing excellent service with ... Please ask the People Department or General Manager for more information. Additional Benefits: -100 ...

McDonald's

Department Manager

Charlotte, NC · On-site

$20 - $22.50/hr

Now accepting applications for Guest Services Department Manager RHJOC Enterprise is looking for highly motivated Department Managers to join our team. Do you enjoy working in a fast paced ...

McDonald's

Department Manager

Belchertown, MA · On-site

$21 - $23.75/hr

Guest Services Department Managers are dedicated to ensuring Crew and Managers deliver a memorable customer experience, that sales promotions are done well, that all service staff are trained in ...

McDonald's

Department Manager

Worcester, MA · On-site

$20.50 - $23/hr

Guest Services Department Managers are dedicated to ensuring Crew and Managers deliver a memorable customer experience, that sales promotions are done well, that all service staff are trained in ...

McDonald's

Department Manager

Pittsfield, MA · On-site

$23 - $25.75/hr

Guest Services Department Managers are dedicated to ensuring Crew and Managers deliver a memorable customer experience, that sales promotions are done well, that all service staff are trained in ...

McDonald's

Department Manager

Ludlow, MA · On-site

$21.50 - $24.25/hr

Guest Services Department Managers are dedicated to ensuring Crew and Managers deliver a memorable customer experience, that sales promotions are done well, that all service staff are trained in ...

McDonald's

Department Manager

Enfield, CT · On-site

$20.75 - $23.25/hr

Guest Services Department Managers are dedicated to ensuring Crew and Managers deliver a memorable customer experience, that sales promotions are done well, that all service staff are trained in ...

McDonald's

Department Manager

Easthampton, MA · On-site

$20.50 - $23/hr

Guest Services Department Managers are dedicated to ensuring Crew and Managers deliver a memorable customer experience, that sales promotions are done well, that all service staff are trained in ...

McDonald's

Department Manager

Worcester, MA · On-site

$20.50 - $23/hr

Guest Services Department Managers are dedicated to ensuring Crew and Managers deliver a memorable customer experience, that sales promotions are done well, that all service staff are trained in ...

McDonald's

Department Manager

Lee, MA · On-site

$22 - $24.75/hr

Guest Services Department Managers are dedicated to ensuring Crew and Managers deliver a memorable customer experience, that sales promotions are done well, that all service staff are trained in ...

McDonald's

Department Manager

Chesapeake, VA · On-site

$12.80 - $14/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Newport News, VA · On-site

$12.80 - $14/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

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Service Department Manager information

See salary details

$28.5K

$70.3K

$113K

How much do service department manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for service department manager in the United States is $70,342.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $83,500.00 per year, depending on experience, location, and employer.

How does a Service Department Manager collaborate with other departments to improve customer satisfaction?

As a Service Department Manager, you'll frequently work with sales, parts, and administrative teams to ensure a seamless customer experience. This collaboration involves coordinating service schedules, sharing feedback from customers, and jointly resolving complex issues that may span multiple departments. Effective communication and a proactive approach are essential, as your ability to align service operations with business goals directly impacts customer satisfaction and retention. Regular meetings and cross-departmental initiatives are common practices to foster teamwork and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a Service Department Manager?

To thrive as a Service Department Manager, you need strong leadership abilities, knowledge of service operations, and typically a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, scheduling systems, and sometimes industry-specific certifications (like ASE for automotive service) are important. Excellent problem-solving, communication, and team-building skills set top performers apart. These skills and qualifications ensure efficient team management, high customer satisfaction, and smooth departmental operations.

What does a service department manager do?

A service department manager oversees the daily operations of a service or repair department, ensuring customer satisfaction and efficient workflow. They coordinate staff, manage schedules, handle customer complaints, and ensure service quality, often using management software and maintaining industry certifications. Strong leadership and communication skills are essential for success in this role.

What cities are hiring for Service Department Manager jobs?

Cities with the most Service Department Manager job openings:

What are the most commonly searched types of Service Department jobs?

The most popular types of Service Department jobs are:

Who are the top companies hiring for Service Department Manager jobs?

The top employers for Service Department Manager jobs are:

What states have the most Service Department Manager jobs?

States with the most job openings for Service Department Manager jobs include:

Service Department Manager jobs near you
Infographic showing various Service Department Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $70,342 per year, or $33.8 per hour.

Customer Service Department Manager - Bilingual

ULINE

Dallas, TX

$85K - $100K/yr

Full-time

Medical, Retirement, PTO

Re-posted 18 days ago

Uline rating

8.2

Company rating: 8.2 out of 10

Uline

Based on 113 frontline employees who took The Breakroom Quiz

7.1

Company rating compared to similar companies: 7.1 out of 10

Retail wholesalers average

Based on 12,980 frontline employees who took The Breakroom Quiz

The best things about working at Uline

  • 100%

    100% say they get paid time off

    say they get paid time off

  • 98%

    98% say their health insurance is affordable

    say their health insurance is affordable

  • 81%

    81% say they get enough training

    say they get enough training

Featured by Uline, based on 113 Breakroom Quiz responses from their frontline employees

Job description

Customer Service Department Manager - Bilingual

Pay from $85,000 to $100,000 per year

Texas Branch- Irving, TX

Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a Bilingual Customer Service Department Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love.

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities

  • Train Team Leads to build a high-performing, positive team environment to provide top-notch customer service.

  • Manage the daily activities of various Customer Service departments.

  • Evaluate team procedures and identify areas for improvement.

  • Review performance reports and suggest ways to increase efficiency.

  • Resolve escalated customer issues promptly.

Minimum Requirements

  • Bachelor's degree.

  • Bilingual (English / Spanish) - fluent in both verbal and written forms.

  • 3+ years of customer service management experience.

  • Demonstrated ability to effectively coach and develop a high-performing team.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • Best-in-class, clean, modern air-conditioned facilities.

  • First-class fitness center and beautifully maintained walking paths.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is adrug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

#LI-CM1

#LI-TX001

(#IN-TXMANC)

#ZR-TXCS

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Working at Uline

Perks for frontline workers

From Uline, via Breakroom

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Fitness center and walking trails at select locations.

  • In-house speakers, workshops and seminars.

What to expect from working at Uline

From Uline

About Uline, in their own words

From Uline

Uline, a family-owned business headquartered in Kenosha County, Wisconsin, is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America.

What Uline employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Uline logo

About Uline

Sourced by ZipRecruiter

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Industry

Paper product wholesalers, trucking and wholesale

Company size

5,001 - 10,000 Employees

Headquarters location

Pleasant Prairie, WI, US

Social media

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