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Service Department Manager Jobs (NOW HIRING)

McDonald's

Department Manager

Windsor, CT · On-site

$20.50 - $23/hr

Guest Services Department Managers are dedicated to ensuring Crew and Managers deliver a memorable customer experience, that sales promotions are done well, that all service staff are trained in ...

McDonald's

Department Manager

Enfield, CT · On-site

$20.75 - $23.25/hr

Guest Services Department Managers are dedicated to ensuring Crew and Managers deliver a memorable customer experience, that sales promotions are done well, that all service staff are trained in ...

McDonald's

MA · On-site

$20.50 - $22.75/hr

Guest Services Department Managers are dedicated to ensuring Crew and Managers deliver a memorable customer experience, that sales promotions are done well, that all service staff are trained in ...

McDonald's

Department Manager

Chicopee, MA · On-site

$20.50 - $23/hr

Guest Services Department Managers are dedicated to ensuring Crew and Managers deliver a memorable customer experience, that sales promotions are done well, that all service staff are trained in ...

McDonald's

Department Manager

Lee, MA · On-site

$22 - $24.75/hr

Guest Services Department Managers are dedicated to ensuring Crew and Managers deliver a memorable customer experience, that sales promotions are done well, that all service staff are trained in ...

McDonald's

Department Manager

Adams, MA · On-site

$22.50 - $25.25/hr

Guest Services Department Managers are dedicated to ensuring Crew and Managers deliver a memorable customer experience, that sales promotions are done well, that all service staff are trained in ...

McDonald's

Department Manager

Pittsfield, MA · On-site

$23 - $25.75/hr

Guest Services Department Managers are dedicated to ensuring Crew and Managers deliver a memorable customer experience, that sales promotions are done well, that all service staff are trained in ...

McDonald's

Department Manager

Wilson, NC · On-site

$18 - $20/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Worcester, MA · On-site

$20.50 - $23/hr

Guest Services Department Managers are dedicated to ensuring Crew and Managers deliver a memorable customer experience, that sales promotions are done well, that all service staff are trained in ...

McDonald's

Department Manager

Chesapeake, VA · On-site

$12.80 - $14/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Roanoke Rapids, NC · On-site

$18.25 - $20.50/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Clinton, IA · On-site

$19.50 - $21.75/hr

Service awards Description: Position Overview The Department Manager role is a senior-level management position responsible for leading one of the core restaurant departments: Guest Service, Kitchen ...

McDonald's

Department Manager

Clinton, IA · On-site

$19.50 - $21.75/hr

Service awards Description: Position Overview The Department Manager role is a senior-level management position responsible for leading one of the core restaurant departments: Guest Service, Kitchen ...

McDonald's

Department Manager

Dyersville, IA · On-site

$19.75 - $22/hr

Service awards Description: Position Overview The Department Manager role is a senior-level management position responsible for leading one of the core restaurant departments: Guest Service, Kitchen ...

McDonald's

Department Manager

Morrison, IL · On-site

$19.50 - $22/hr

Service awards Description: Position Overview The Department Manager role is a senior-level management position responsible for leading one of the core restaurant departments: Guest Service, Kitchen ...

McDonald's

Department Manager

Irving, TX · On-site

$15/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Norwich, CT · On-site

$20/hr

Service Department Manager are dedicated to ensuring Crew and Managers deliver a memorable customer service experience, that sales promotions are done well, that all service staff are trained in ...

McDonald's

Certified Department Manager

Chesterfield, MO · On-site

$22/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Certified Department Manager

Chesterfield, MO · On-site

$22/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

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Service Department Manager information

See salary details

$28.5K

$70.3K

$113K

How much do service department manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for service department manager in the United States is $70,342.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $83,500.00 per year, depending on experience, location, and employer.

How does a Service Department Manager collaborate with other departments to improve customer satisfaction?

As a Service Department Manager, you'll frequently work with sales, parts, and administrative teams to ensure a seamless customer experience. This collaboration involves coordinating service schedules, sharing feedback from customers, and jointly resolving complex issues that may span multiple departments. Effective communication and a proactive approach are essential, as your ability to align service operations with business goals directly impacts customer satisfaction and retention. Regular meetings and cross-departmental initiatives are common practices to foster teamwork and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a Service Department Manager?

To thrive as a Service Department Manager, you need strong leadership abilities, knowledge of service operations, and typically a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, scheduling systems, and sometimes industry-specific certifications (like ASE for automotive service) are important. Excellent problem-solving, communication, and team-building skills set top performers apart. These skills and qualifications ensure efficient team management, high customer satisfaction, and smooth departmental operations.

What does a service department manager do?

A service department manager oversees the daily operations of a service or repair department, ensuring customer satisfaction and efficient workflow. They coordinate staff, manage schedules, handle customer complaints, and ensure service quality, often using management software and maintaining industry certifications. Strong leadership and communication skills are essential for success in this role.

What cities are hiring for Service Department Manager jobs?

Cities with the most Service Department Manager job openings:

What are the most commonly searched types of Service Department jobs?

The most popular types of Service Department jobs are:

Who are the top companies hiring for Service Department Manager jobs?

The top employers for Service Department Manager jobs are:

What states have the most Service Department Manager jobs?

States with the most job openings for Service Department Manager jobs include:

Service Department Manager jobs near you
Infographic showing various Service Department Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $70,342 per year, or $33.8 per hour.

Department Manager

McDonald's

Windsor, CT • On-site

$20.50 - $23/hr

Full-time

Medical, Retirement, PTO

Re-posted 9 days ago

McDonald's rating

5.1

Company rating: 5.1 out of 10

Based on 11,161 frontline employees who took The Breakroom Quiz

60th of 107 rated fast food restaurants

Job description

Our team is hiring a driven Department Manager!
Start moving forward safely today - Our restaurants have over 50 procedures in place to help ensure the safety and wellbeing of Crew Members, customers, and the community.
Start building your future today - Build your skills through world-class training and pursue your education. We offer college tuition assistance, free high school completion programs, free English language classes, and even career advising to help employees achieve their goals.
Start a flexible schedule today - Get a job that fits your life and encourages you to balance what's important to you.
Start a feel-good moment and start your application today!
Responsibilities:
Department managers have many key responsibilities in the restaurant which may include managing Training, Food Safety, and Inventory Management systems, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.
  • Kitchen Department Managers are committed to the restaurant delivering high quality food to customers quickly, that food is always safe, food cost is controlled, and that all kitchen staff are trained in production procedures, including new menu items.
  • People Department Managers are responsible for making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. They also help Crew get off to a good start at the restaurant and engage employees through motivation and recognition.
  • Guest Services Department Managers are dedicated to ensuring Crew and Managers deliver a memorable customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive-Thru areas are organized for the best service.

Benefits & Perks
Enhanced Safety Measures
Flexible Scheduling
Health Insurance
401K
Paid Time Off
Bonus pay
Free Meals during work
30% off family meals every day
Free Uniforms
World Class Training
Employee Rewards
Archways to Opportunity
Tuition Reimbursement - up to $3,000 per year
Finish you High School diploma
Master English language skills
Earn your college degree
Free career advising!

What McDonald's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About McDonald's

Sourced by ZipRecruiter

What began as a small drive-in restaurant in San Bernardino, California and has grown into an American icon that proudly serves 63 million customers every day around the globe. While much has changed over the last six decades, Ray Kroc's original commitment to Quality, Service, Cleanliness and Value has endured and made McDonald's a trusted favorite for over 65 years.

Industry

Food services and drinking places and restaurants

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

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