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Service Department Manager Jobs in Dothan, AL (NOW HIRING)

McDonald's

Department Manager

Marianna, FL · On-site

$19.25 - $21.50/hr

Department Managers help deliver on our vision: to be the world's premier quick service restaurant, creating an experience beyond expectations for each and every customer through happy smiles ...

McDonald's

Department Manager

Dothan, AL · On-site

$18.75 - $21/hr

This role requires 1-3 years of management experience in a quick service restaurant. Department Managers must have open availability (any day, any shift) with a commitment to an average 48-hour work ...

McDonald's

Department Manager

Abbeville, AL · On-site

$16.75 - $18.75/hr

This role requires 1-3 years of management experience in a quick service restaurant. Department Managers must have open availability (any day, any shift) with a commitment to an average 48-hour work ...

McDonald's

Department Manager

Marianna, FL · On-site

$19.25 - $21.50/hr

Department Managers help deliver on our vision: to be the world's premier quick service restaurant, creating an experience beyond expectations for each and every customer through happy smiles ...

McDonald's

Department Manager

Geneva, AL · On-site

$16.25 - $18.25/hr

This role requires 1-3 years of management experience in a quick service restaurant. Department Managers must have open availability (any day, any shift) with a commitment to an average 48-hour work ...

McDonald's

Department Manager

Dothan, AL · On-site

$18.75 - $21/hr

This role requires 1-3 years of management experience in a quick service restaurant. Department Managers must have open availability (any day, any shift) with a commitment to an average 48-hour work ...

McDonald's

Department Manager

Daleville, AL · On-site

$19.25 - $21.50/hr

This role requires 1-3 years of management experience in a quick service restaurant. Department Managers must have open availability (any day, any shift) with a commitment to an average 48-hour work ...

McDonald's

Department Manager

Dothan, AL · On-site

$18.75 - $21/hr

This role requires 1-3 years of management experience in a quick service restaurant. Department Managers must have open availability (any day, any shift) with a commitment to an average 48-hour work ...

McDonald's

Department Manager

Dothan, AL · On-site

$18.75 - $21/hr

This role requires 1-3 years of management experience in a quick service restaurant. Department Managers must have open availability (any day, any shift) with a commitment to an average 48-hour work ...

McDonald's

Department Manager

Dothan, AL · On-site

$18.75 - $21/hr

This role requires 1-3 years of management experience in a quick service restaurant. Department Managers must have open availability (any day, any shift) with a commitment to an average 48-hour work ...

McDonald's

Department Manager

Enterprise, AL · On-site

$16.25 - $18.25/hr

This role requires 1-3 years of management experience in a quick service restaurant. Department Managers must have open availability (any day, any shift) with a commitment to an average 48-hour work ...

McDonald's

Department Manager

Ozark, AL · On-site

$18.50 - $20.75/hr

This role requires 1-3 years of management experience in a quick service restaurant. Department Managers must have open availability (any day, any shift) with a commitment to an average 48-hour work ...

McDonald's

Department Manager

Blakely, GA · On-site

$18.75 - $21.25/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

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Service Department Manager information

See Dothan, AL salary details

$25.9K

$63.9K

$102.7K

How much do service department manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for service department manager in Dothan, AL is $63,946.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,800.00 and $75,900.00 per year, depending on experience, location, and employer.

How does a Service Department Manager typically collaborate with other departments to improve customer satisfaction?

As a Service Department Manager, you'll frequently work with sales, parts, and administrative teams to ensure a seamless customer experience. This collaboration involves coordinating service schedules, sharing feedback from customers, and jointly resolving complex issues that may span multiple departments. Effective communication and a proactive approach are essential, as your ability to align service operations with business goals directly impacts customer satisfaction and retention. Regular meetings and cross-departmental initiatives are common practices to foster teamwork and drive continuous improvement.

What is the role of a service manager?

A service department manager oversees the daily operations of a service team, ensuring customer satisfaction, managing staff, and maintaining service quality. They often coordinate with other departments, handle customer complaints, and use management tools to improve efficiency and performance.

What does a service department manager do?

A service department manager oversees the daily operations of a service or repair department, manages staff, ensures customer satisfaction, and maintains service quality standards. They often coordinate with other departments, handle scheduling, and may use management software to track service metrics and performance.

What are the key skills and qualifications needed to thrive as a Service Department Manager, and why are they important?

To thrive as a Service Department Manager, you need strong leadership abilities, knowledge of service operations, and typically a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, scheduling systems, and sometimes industry-specific certifications (like ASE for automotive service) are important. Excellent problem-solving, communication, and team-building skills set top performers apart. These skills and qualifications ensure efficient team management, high customer satisfaction, and smooth departmental operations.

What jobs pay 4000 a week without a degree?

A Service Department Manager typically earns less than $4,000 weekly, but some high-level sales roles, real estate brokers, or skilled trades like certain electricians or contractors can reach or exceed that income without a college degree. These jobs often require experience, certifications, or specialized skills, and may involve commission or performance-based pay structures.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. Managing workload and maintaining communication skills are important to handle the stress effectively.
What cities near Dothan, AL are hiring for Service Department Manager jobs? Cities near Dothan, AL with the most Service Department Manager job openings:
Service Department Manager jobs near you
Infographic showing various Service Department Manager job openings in Dothan, AL as of July 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 100% In-person job distribution, with an average salary of $63,946 per year, or $30.7 per hour.
Department Manager

Department Manager

McDonald's

Marianna, FL • On-site

$19.25 - $21.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

McDonald's rating

5.1

Company rating: 5.1 out of 10

Based on 10,991 frontline employees who took The Breakroom Quiz

58th of 104 rated fast food restaurants

Job description

Department Manager
At McDonald's, leadership goes beyond the title. Department Managers help deliver on our vision: to be the world's premier quick service restaurant, creating an experience beyond expectations for each and every customer through happy smiles, personalized quick service, and quality hot fresh food.
This is more than just a job; it's a career path with purpose, recognition, and growth. We're looking for driven, experienced leaders who are ready to make a difference and take their next step with a company that invests in their future.
Why Join Us - Top Benefits
  • Paid Time Off and Paid Vacation
  • $3,000 Tuition Assistance through Archways to Opportunity
  • Free meals during shifts
  • 30% National Employee Discount at McDonald's locations
  • Free Yearly Uniform Replacement
  • Career Development & Fast Track to General Manager
  • Training at McDonald's Headquarters in Chicago
  • Access to PerkSpot discounts on travel, electronics, and more
  • Recognition Programs and Performance-Based Incentives
  • BCBS Health, Dental & Vision Insurance (50% employer-paid)
  • 401(k) Retirement Plan
  • Sam's Club Membership
  • Enhanced Bonus Opportunities

About the Role
Department Managers lead teams, ensure daily operations run smoothly, and are responsible for managing key systems that drive restaurant success. This role may include leadership in one or more of the following departments:
Guest Services Department
  • Ensure every customer has a fast, friendly, and positive experience
  • Execute sales promotions effectively
  • Oversee training and performance of service crew
  • Maintain a clean and organized front counter, McCafé, and drive-thru

Kitchen Department
  • Oversee food quality, safety, and speed of service
  • Train kitchen crew on food production procedures and new menu items
  • Manage inventory and food cost control
  • Ensure kitchen standards align with health and safety guidelines

People Department
  • Recruit, train, and schedule crew based on business needs
  • Drive retention through onboarding, motivation, and recognition programs
  • Promote a positive work culture and strong team dynamics

Who We're Looking For
  • Previous McDonald's Department Manager experience required
  • Must be 18 years or older
  • Strong leadership and communication skills
  • Passion for people, performance, and fast-paced environments
  • Flexible availability and a team-first mindset

Ready to Lead?
If you're passionate about growth, ready to take the next step in your leadership journey and want to join a company that supports your success? Apply today and grow your future with McDonald's.
Additional Info:
This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

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About McDonald's

Sourced by ZipRecruiter

What began as a small drive-in restaurant in San Bernardino, California and has grown into an American icon that proudly serves 63 million customers every day around the globe. While much has changed over the last six decades, Ray Kroc's original commitment to Quality, Service, Cleanliness and Value has endured and made McDonald's a trusted favorite for over 65 years.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

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