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Service Department Manager Jobs in Mobile, AL (NOW HIRING)

McDonald's

Department Manager

Moss Point, MS · On-site

$16.75 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Pascagoula, MS · On-site

$20.50 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Citronelle, AL · On-site

$19.50 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Lucedale, MS · On-site

$17.25 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Pascagoula, MS · On-site

$20.50 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Mount Vernon, AL · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

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All JobsService Department JobsService Department Manager JobsService Department Manager Jobs in Mobile, AL

Service Department Manager information

See Mobile, AL salary details

$28.3K

$69.8K

$112.1K

How much do service department manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for service department manager in Mobile, AL is $69,802.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $82,900.00 per year, depending on experience, location, and employer.

Is a service department manager a stressful job?

A service department manager often faces stress due to managing customer expectations, overseeing staff, and meeting performance targets. The role requires strong organizational and communication skills, and workload can vary depending on the size of the department and industry demands.

How does a Service Department Manager collaborate with other departments to improve customer satisfaction?

As a Service Department Manager, you'll frequently work with sales, parts, and administrative teams to ensure a seamless customer experience. This collaboration involves coordinating service schedules, sharing feedback from customers, and jointly resolving complex issues that may span multiple departments. Effective communication and a proactive approach are essential, as your ability to align service operations with business goals directly impacts customer satisfaction and retention. Regular meetings and cross-departmental initiatives are common practices to foster teamwork and drive continuous improvement.

What does a service department manager do?

A service department manager oversees the daily operations of a service or repair department, ensuring customer satisfaction and efficient workflow. They coordinate staff, manage schedules, handle customer issues, and ensure service quality, often using management software and maintaining industry certifications. Strong leadership and communication skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a Service Department Manager?

To thrive as a Service Department Manager, you need strong leadership abilities, knowledge of service operations, and typically a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, scheduling systems, and sometimes industry-specific certifications (like ASE for automotive service) are important. Excellent problem-solving, communication, and team-building skills set top performers apart. These skills and qualifications ensure efficient team management, high customer satisfaction, and smooth departmental operations.

What cities near Mobile, AL are hiring for Service Department Manager jobs?

Cities near Mobile, AL with the most Service Department Manager job openings:

Service Department Manager jobs near you

Department Manager

McDonald's

Moss Point, MS • On-site

$16.75 - $18.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

McDonald's rating

5.1

Company rating: 5.1 out of 10

Based on 11,051 frontline employees who took The Breakroom Quiz

60th of 106 rated fast food restaurants

Job description

Description:
McDonald's Descher Organization - Works for Me.
Requirements:
Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. But some managers also lead Departments. These managers' responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.
The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive-Thru areas are organized for the best service.
The Kitchen Department Manager's responsibilities may include making sure the restaurant delivers great quality food to customers, and fast, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu.
The People Department Manager's responsibilities may include making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager's responsibilities may also include making sure Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there.
Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment. We're looking for positive team players with flexible schedules who like to have fun, with the passion to work the famously fast paced McDonald's environment. You must be 18 years or older to be a manager in our franchise.
Additional Info:
benefits include:
  • Free Uniforms and Shoes
  • Free meal while on shift
  • paid vacation per company policy
  • Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
  • Descher Organization will paid $1875.00 per year for college assistance as long as employed and in good standing ($625.00 per semester up to 3 times a year)
  • Medical, dental and vision coverage
  • 401K Retirement Plan
  • McDonald's Training Classes

This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

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About McDonald's

Sourced by ZipRecruiter

What began as a small drive-in restaurant in San Bernardino, California and has grown into an American icon that proudly serves 63 million customers every day around the globe. While much has changed over the last six decades, Ray Kroc's original commitment to Quality, Service, Cleanliness and Value has endured and made McDonald's a trusted favorite for over 65 years.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

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