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Service Department Manager Jobs in Chicago, IL (NOW HIRING)

Air Comfort, Inc

Service Department Manager

Evanston, IL · On-site

$85 - $115/hr

Pursue GROWTH and Knowledge Now, we are looking for an enthusiastic, people-focused Service Manager to lead our growing Plumbing Department . If you are a natural leader, mentor, and motivator who ...

ULINE

Customer Service Department Manager

Waukegan, IL · On-site

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...

ULINE

Customer Service Department Manager

Waukegan, IL · On-site

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...

McDonald's

Department Manager

Lombard, IL · On-site

$27/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Woodridge, IL · On-site

$27/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Glen Ellyn, IL · On-site

$27/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Wheaton, IL · On-site

$27/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Lombard, IL · On-site

$27/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Bolingbrook, IL · On-site

$27/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Woodridge, IL · On-site

$27/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Downers Grove, IL · On-site

$27/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Glen Ellyn, IL · On-site

$27/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Berwyn, IL · On-site

$18/hr

Service awards * Manager outings * free meals * A culture that encourages teamwork and community ... But some managers also lead Departments. These managers' responsibilities may include managing ...

McDonald's

Department Manager

Bridgeview, IL · On-site

$18/hr

Service awards * Manager outings * free meals * A culture that encourages teamwork and community ... But some managers also lead Departments. These managers' responsibilities may include managing ...

McDonald's

Department Manager

Schaumburg, IL · On-site

$20.25 - $22.50/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Hillside, IL · On-site

$18/hr

Service awards * Manager outings * free meals * A culture that encourages teamwork and community ... But some managers also lead Departments. These managers' responsibilities may include managing ...

McDonald's

Department Manager

Chicago, IL · On-site

$20/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Lisle, IL · On-site

$20.25 - $22.75/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Peotone, IL · On-site

$20 - $22.50/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

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All JobsService Department JobsService Department Manager JobsService Department Manager Jobs in Chicago, IL

Service Department Manager information

See Chicago, IL salary details

$29.4K

$72.5K

$116.5K

How much do service department manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for service department manager in Chicago, IL is $72,519.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,800.00 and $86,100.00 per year, depending on experience, location, and employer.

How does a Service Department Manager collaborate with other departments to improve customer satisfaction?

As a Service Department Manager, you'll frequently work with sales, parts, and administrative teams to ensure a seamless customer experience. This collaboration involves coordinating service schedules, sharing feedback from customers, and jointly resolving complex issues that may span multiple departments. Effective communication and a proactive approach are essential, as your ability to align service operations with business goals directly impacts customer satisfaction and retention. Regular meetings and cross-departmental initiatives are common practices to foster teamwork and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a Service Department Manager?

To thrive as a Service Department Manager, you need strong leadership abilities, knowledge of service operations, and typically a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, scheduling systems, and sometimes industry-specific certifications (like ASE for automotive service) are important. Excellent problem-solving, communication, and team-building skills set top performers apart. These skills and qualifications ensure efficient team management, high customer satisfaction, and smooth departmental operations.

What does a service department manager do?

A service department manager oversees the daily operations of a service or repair department, ensuring customer satisfaction and efficient workflow. They coordinate staff, manage schedules, handle customer complaints, and ensure service quality, often using management software and maintaining industry certifications. Strong leadership and communication skills are essential for success in this role.

What are the most commonly searched types of Service Department jobs in Chicago, IL?

The most popular types of Service Department jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Service Department Manager jobs?

Cities near Chicago, IL with the most Service Department Manager job openings:

Service Department Manager jobs near you
Infographic showing various Service Department Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $72,519 per year, or $34.9 per hour.

Service Department Manager

Air Comfort, Inc

Evanston, IL • On-site

$85 - $115/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

No Plumbing Experience Required!

Evanston / North Shore, IL
Up to $115K + Quarterly Bonus + Amazing Benefits

Lead. Inspire. Grow. Make a Difference.

At American Vintage Home, we do not just fix homes—we create WOW experiences. We’re the trusted heating, cooling, and plumbing experts serving Evanston, Wilmette, Winnetka, and the greater North Shore, and we are proud to deliver unparalleled service.

Our success starts with our people. That is why we live by our core values every day:

  • Act with INTEGRITY
  • HELP Each Other Thrive
  • Create a WOW Experience
  • Pursue GROWTH and Knowledge

Now, we are looking for an enthusiastic, people-focused Service Manager to lead our growing Plumbing Department. If you are a natural leader, mentor, and motivator who loves developing others and driving results, this is your chance to build a career you can truly be proud of.

Why This Role Is Special
  • No plumbing experience required - we are looking for leadership, not licenses.
  • You will have a real impact on technicians’ careers, customer satisfaction, and company growth.
  • Strong compensation, industry-leading benefits, and a culture that genuinely supports work-life balance.
What You will Do
  • Design, oversee, and continuously improve our plumbing service and installation programs.
  • Lead, train, mentor, and inspire plumbing technicians, apprentices, and sales staff.
  • Create personalized career development paths and training plans.
  • Identify skill gaps and provide hands-on support and solutions.
  • Help develop training programs and materials.
  • Interview and hire new technicians alongside our recruiting team.
  • Support sales efforts with system design, layouts, and material selection.
  • Conduct home visits, prepare proposals, and present solutions to customers.
  • Ensure tools, equipment, and shop standards are properly maintained.
What We Are Looking For
  • management, training, or teaching experience preferred.
  • Strong leadership, initiative, creativity, motivation, and patience (lots of it!)
  • Excellent communication skills—written and verbal.
  • Organized, proactive, and comfortable multitasking.
  • Experience facilitating training programs is a plus.
  • Comfortable using Windows, Word, Excel, and PowerPoint
Compensation & Benefits
  • Salary up to $115,000 + Quarterly Bonus
  • 100% company-paid Health, Dental & Vision (90% for family)
  • Competitive pay with performance-based incentives
  • Paid time off, holidays, and your Birthday off
  • 401(k) with company match
  • Life insurance
  • Company-paid uniforms
  • A schedule that supports work-life balance
Ready to Lead with Purpose?

If you are driven to help others grow, love building teams, and want to work for a company that truly invests in its people, American Vintage Home is the place for you.

Apply today and help us continue delivering WOW experiences one home and one team member at a time.

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