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Service Department Manager Jobs in Elgin, IL (NOW HIRING)

McDonald's

Department Manager

Lombard, IL · On-site

$27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Glen Ellyn, IL · On-site

$27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Wheaton, IL · On-site

$27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Lombard, IL · On-site

$27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Bolingbrook, IL · On-site

$27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Downers Grove, IL · On-site

$27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Glen Ellyn, IL · On-site

$27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Schaumburg, IL · On-site

$20.25 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Hillside, IL · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service awards * Manager outings * free meals * A culture that encourages teamwork and community ... But some managers also lead Departments. These managers' responsibilities may include managing ...

McDonald's

Department Manager

Chicago, IL · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Lisle, IL · On-site

$20.25 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Bensenville, IL · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service awards * Manager outings * free meals * A culture that encourages teamwork and community ... But some managers also lead Departments. These managers' responsibilities may include managing ...

McDonald's

Department Manager

Oswego, IL · On-site

$19.50 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Schaumburg, IL · On-site

$20.25 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Schaumburg, IL · On-site

$20.25 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Hinsdale, IL · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service awards * Manager outings * free meals * A culture that encourages teamwork and community ... But some managers also lead Departments. These managers' responsibilities may include managing ...

McDonald's

Department Manager

Bartlett, IL · On-site

$20.25 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Rolling Meadows, IL · On-site

$20.50 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Broadview, IL · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service awards * Manager outings * free meals * A culture that encourages teamwork and community ... But some managers also lead Departments. These managers' responsibilities may include managing ...

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All JobsService Department JobsService Department Manager JobsService Department Manager Jobs in Elgin, IL

Service Department Manager information

See Elgin, IL salary details

$28.2K

$69.5K

$111.7K

How much do service department manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for service department manager in Elgin, IL is $69,533.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,300.00 and $82,500.00 per year, depending on experience, location, and employer.

How does a Service Department Manager collaborate with other departments to improve customer satisfaction?

As a Service Department Manager, you'll frequently work with sales, parts, and administrative teams to ensure a seamless customer experience. This collaboration involves coordinating service schedules, sharing feedback from customers, and jointly resolving complex issues that may span multiple departments. Effective communication and a proactive approach are essential, as your ability to align service operations with business goals directly impacts customer satisfaction and retention. Regular meetings and cross-departmental initiatives are common practices to foster teamwork and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a Service Department Manager?

To thrive as a Service Department Manager, you need strong leadership abilities, knowledge of service operations, and typically a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, scheduling systems, and sometimes industry-specific certifications (like ASE for automotive service) are important. Excellent problem-solving, communication, and team-building skills set top performers apart. These skills and qualifications ensure efficient team management, high customer satisfaction, and smooth departmental operations.

What does a service department manager do?

A service department manager oversees the daily operations of a service or repair department, ensuring customer satisfaction and efficient workflow. They coordinate staff, manage schedules, handle customer complaints, and ensure service quality, often using management software and maintaining industry certifications. Strong leadership and communication skills are essential for success in this role.

What are the most commonly searched types of Service Department jobs in Elgin, IL?

The most popular types of Service Department jobs in Elgin, IL are:

What cities near Elgin, IL are hiring for Service Department Manager jobs?

Cities near Elgin, IL with the most Service Department Manager job openings:

Service Department Manager jobs near you
Infographic showing various Service Department Manager job openings in Elgin, IL as of June 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $69,533 per year, or $33.4 per hour.

Service Department Manager - Commercial Equipment

CITY FOOD EQUIPMENT CO

Lombard, IL • On-site

$22 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description

Benefits:
  • 401(k) matching
  • Health insurance
  • Paid time off
  • Dental insurance
  • Vision insurance

  
    
Service Department Manager – Commercial Equipment
City Food Equipment – Chicago, IL / Lombard, IL / Wisconsin

Job Type: Full-Time
Pay: Competitive Salary (based on experience)
Job Summary

City Food Equipment, a leading commercial restaurant equipment company serving the Chicagoland area since 1985, is seeking an experienced Service Department Manager to lead and oversee our commercial equipment service operations.
This is a hands-on leadership role responsible for managing technicians, coordinating service calls, and ensuring efficient, high-quality service delivery to our customers. The ideal candidate is highly organized, mechanically knowledgeable, and experienced in managing service teams in a fast-paced environment.
Responsibilities

  • Oversee daily service department operations (scheduling, dispatching, workflow)
  • Answer incoming service calls and schedule repair appointments
  • Manage service calendar and technician assignments
  • Coordinate team meetings to ensure communication and accountability
  • Ensure technicians are prepared with proper parts and tools
  • Assist customers with service tickets and repair inquiries
  • Monitor technician performance, paperwork accuracy, and service efficiency
  • Conduct performance reviews, coaching, and corrective actions
  • Prepare quotes, invoices, and process payments
  • Maintain service records, parts tracking, and reporting
  • Collaborate with other departments to support overall operations
Requirements

  • High school diploma or GED required (Associate’s or technical training preferred)
  • 3+ years of mechanical experience (restaurant equipment, HVAC, automotive, or similar)
  • 2+ years of supervisory or management experience
  • Strong knowledge of equipment, parts, and service processes
  • Ability to create estimates, work orders, and calculate labor
  • Strong organizational and multitasking skills
  • Excellent communication and customer service skills
  • Proficiency in Microsoft Office (Word, Excel)
  • Ability to work in a warehouse environment
  • Valid driver’s license preferred
Preferred Qualifications

  • Experience managing a service department (restaurant equipment or similar industry)
  • Familiarity with service/dispatch software
  • Experience improving processes and operational efficiency
  • Bilingual (English/Spanish) a plus
Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Career growth opportunities
  • Stable, family-owned company (since 1985)
Why Join City Food Equipment?

  • Established, reputable company in the Chicagoland market
  • Leadership role with direct impact on operations and growth
  • Team-oriented culture with long-term stability
Apply here:
https://www.cityfoodequipment.com/pages/careers
City Food Equipment is an Equal Opportunity Employer.