Redcap Manager Jobs (NOW HIRING)

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About Us
Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.
Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.
The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653 .
Location
Augusta University-
Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912
Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904
Job Summary
The REDCap Administrator manages the REDCap data capture platform, overseeing user access, building and configuring study databases, designing data collection forms (instruments/surveys), providing user training/support, ensuring data security/integrity, and troubleshooting technical issues for researchers. They bridge technical and research needs, helping studies move from development to production, ensuring compliance, and optimizing workflows using features like tracking forms.
Responsibilities
The duties include, but are not limited to:
SYSTEM ACCESS : Manage user provisioning, roles, permissions, and audit logs. Enforce least-privilege access and institutional SOPs. Create/manage user accounts, set permissions, and audit logs. Guide researchers through project setup (instruments, events, modules). Configure project databases, design data collection forms (surveys, data entry), and set up complex logic (branching, piping).
SYSTEM PERFORMANCE : Monitor system performance, security, and capacity. Coordinate upgrades, patches, and external module lifecycle. Troubleshoot issues, assist with data management, and resolve technical problems for users. Implement data quality checks, ensure compliance with privacy regulations (IRB), and maintain data security. Establish and maintain governance workflows for project review/approval, data retention, and export controls. Define and track KPIs for platform adoption, data quality, uptime, ticket, and training impact.
PROJECT COORDINATION : Consult with study teams to translate protocols into REDCap projects (instruments, events/arms, longitudinal design). Validate project configurations for data integrity, workflows, and regulatory compliance. Provide best-practice templates and libraries (common instruments, longitudinal frameworks, event mappings).
PROVIDE SUPPORT : Provide Tier 2/3 support. Troubleshoot complex issues, triage tickets, and communicate release notes/changes. Implement periodic audits for permissions, PHI handling, and data exports. Remediate findings.
PARTNERSHIP : Work with IT, study team, and regulatory teams to align REDCap with organizational goals. Partner with IRB/Compliance on privacy, consent, retention, and audit readiness (HIPAA, 21 CFR Part 11).
OTHER : Perform other duties as assigned.
Required Qualifications
Master's degree from an accredited college or university in Health Informatics, Clinical Research, Information Systems, Biostatistics, or related field, and three years of experience in academic medical centers, large research organizations, or related field.
Preferred Qualifications
Knowledge of EHR data workflows (e.g., Epic/Cerner) and integrations with REDCap via API/ETL. Exposure to data visualization/analytics tools (Power Bl, Tableau, R/Python). Experience managing External Modules and REDCap upgrades across test/prod environment.
Knowledge, Skills, & Abilities
KNOWLEDGE
Proficient in Microsoft Office and other computer software/databases.
Experience with REDCap development, administration, and data management.
Strong understanding of research methodologies and data security protocols.
Proficiency with data tools (R, SAS, Python) is a plus.
Understanding of best practices for data collection, storage, security, and integrity in research settings.
General knowledge of database principles and basic database query tools. - knowledge of data privacy regulations, such as HIPPA.
SKILLS
Excellent interpersonal, written, and verbal communication skills.
Detail-oriented with strong prioritization and organizational skills.
Skill in performing data cleaning, validation checks, and generating data quality reports.
Strong attention to detail to ensure data accuracy.
Strong analytical skills to interpret data requirements and assist with data analysis.
Effective communication skills to collaborate with research teams, train users, and translate technical information effectively.
ABILITIES
Ability to maintain confidentiality.
Ability to support users with varying technical skills.
Ability to collaborate and work effectively as part of a research team.
Shift/Salary/Benefits
Shift: Days; M-F (Work outside of the standard business hours may be required)
Pay Band: B14
Salary: $75,300/annually-$80,000/annually
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position
Recruitment Period: Until Filled
Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.
Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.
Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!
Conditions of Employment
All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.
If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.
Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.
For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.
Other Information
This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."
Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.
Equal Employment Opportunity
Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
How To Apply
Consider applying with us today!
Applicants are encouraged to tailor their resumes to the position of interest by clearly highlighting relevant work experience and skills gained from previous employment. Resumes should reflect how your background aligns with the qualifications and responsibilities of the role.
https://www.augusta.edu/hr/jobs/
Select University Faculty & Staff > External Applicants if you are a candidate from outside the university
Select University Faculty & Staff > Internal Applicants if you are a current university employee
If you need further assistance, please contact us at 706-721-9365