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9856

REDCap Administrator

Dallas, TX · On-site

... Assist in documentation, process improvements, and system integrations Preferred Qualifications & Skills Experience administering REDCap in a research or healthcare environment Familiarity with Box ...

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What are the key skills and qualifications needed to thrive as an Assistant Redcap, and why are they important?

To thrive as an Assistant Redcap, you need a good understanding of safe baggage handling, customer service, and basic logistics, often supported by a high school diploma or equivalent. Familiarity with baggage carts, handheld scanners, and communication radios is typically required. Strong interpersonal skills, reliability, and the ability to work under pressure help you excel in assisting travelers and coordinating with team members. These skills ensure efficient passenger service and smooth operations in busy transportation hubs.

What are some of the main responsibilities an Assistant Redcap handles during a typical shift at a railroad terminal?

As an Assistant Redcap, you will primarily assist passengers with baggage handling, provide directions within the terminal, and ensure travelers receive timely boarding information. Your day often includes coordinating with train crews and station staff to facilitate smooth boarding and disembarkation processes, especially during peak travel times. The role requires strong customer service skills, attention to detail, and the ability to work efficiently in a fast-paced environment while managing multiple tasks. Teamwork and clear communication are essential, as you’ll collaborate closely with other Redcaps and station personnel to deliver a positive passenger experience.

What are Assistant Redcaps?

Assistant Redcaps are railway employees who help passengers with their luggage and provide guidance in train stations. They work under the supervision of senior Redcaps, also known as station porters or baggage handlers. Their duties typically include assisting travelers with bags, offering directions, and ensuring a smooth passenger experience within the station. Assistant Redcaps are often found at major train depots and play a key role in customer service for rail transportation.
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Assistant Redcap jobs near you
Infographic showing various Assistant Redcap job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

REDCap Administrator

570000 - IR RAS - Admin

Dallas, TX • On-site

Full-time

Medical, Retirement, PTO

Posted 22 days ago

Job description

WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report , we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!
JOB SUMMARY
The REDCap Administrator will be responsible for the administration, support, and optimization of the REDCap platform. This role will also provide backup support for Box administration to support secure file storage and collaboration needs across the organization.
Key Responsibilities
• Administer and support the REDCap platform, including user access, project setup, and troubleshooting
• Collaborate with research and operational teams to design and optimize REDCap projects and workflows
• Ensure compliance with institutional policies, data governance, and regulatory requirements (e.g., HIPAA, 21 CFR Part 11)
• Provide training and guidance to users on REDCap functionality and best practices
• Monitor system performance, upgrades, and enhancements
• Provide backup support for Box administration, including user access, and file transfer management
• Assist in documentation, process improvements, and system integrations
Preferred Qualifications & Skills
• Experience administering REDCap in a research or healthcare environment
• Familiarity with Box or similar file-sharing platforms
• Strong understanding of data governance, security, and compliance requirements
• Ability to translate user needs into technical solutions
• Strong problem-solving, communication, and organizational skills
• Experience working with cross-functional teams and stakeholders
• Knowledge of clinical research workflows and systems is a plus
BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
  • PPO medical plan, available day one at no cost for full-time employee-only coverage
  • 100% coverage for preventive healthcare-no copay
  • Paid Time Off, available day one
  • Retirement Programs through the Teacher Retirement System of Texas (TRS)
  • Paid Parental Leave Benefit
  • Wellness programs
  • Tuition Reimbursement
  • Public Service Loan Forgiveness (PSLF) Qualified Employer
  • Learn more about these and other UTSW employee benefits!
EXPERIENCE AND EDUCATION
Required
  • Education
    Bachelor's Degree in business administration, computer science, information systems, or related field.
  • Experience
    3 years progressively responsible business systems and/or Information Technology project experience, with exposure to systems or project development and testing, installation, and training.
    Applicants without the stated degree, but with significant additional Information Technology systems and project experience, may be considered.
JOB DUTIES
  • Collects and interprets specifications required to develop new, and revise existing, software applications.
  • Assists managers with development and implementation of operational plans for new and existing business applications, including preparation of user specifications.
  • Coordinates testing of new applications and changes to existing applications to ensure integrity and quality of data while providing and/or assisting in training of system users.
  • Compiles complete, concise, and comprehensive policies and operation procedures to assist in communicating Information Resources issues to applicable management staff.
  • Assists in development of new administrative procedures required, utilizing new functionality resulting from system changes.
  • Assists in developing and implementing business Information Resources strategies to improve operational processing and productivity.
  • Responsible for monitoring development of specifications and establishing priorities for accomplishing design and testing of various projects.
  • Reviews, develops, recommends, and implements activities related to assigned activity, program, or function.
  • Maintains and tracks accounts assigned to projects or programs.
  • Performs other duties as assigned.
SECURITY AND EEO STATEMENT
Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.
EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.

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