What is an assistant redcap?

Assistant Redcaps are railway employees who help passengers with their luggage and provide guidance in train stations. They work under the supervision of senior Redcaps, also known as station porters or baggage handlers. Their duties typically include assisting travelers with bags, offering directions, and ensuring a smooth passenger experience within the station. Assistant Redcaps are often found at major train depots and play a key role in customer service for rail transportation.