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Network Operations Manager Jobs (NOW HIRING)

Carvana

Network Operations Manager, Market Operations

Tempe, AZ · On-site

$81.40K - $109.20K/yr

Network Operations Manager, Market Operations About Carvana If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for ...

Pacificlife

Network Manager, Operations

Charlotte, NC

$83K - $111.30K/yr

The Network Operations Manager is responsible for end-to-end operational delivery of enterprise network services, ensuring availability, stability, and performance across a global 24x7 infrastructure.

Carvana

Network Operations Manager, Market Operations

Tempe, AZ · On-site

$81.40K - $109.20K/yr

Network Operations Manager, Market Operations About Carvana If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for ...

Solenis

OR

$84.90K - $113.90K/yr

As3PL Network Operations Manager you are accountable forend-to-end operational performanceand process ownership oftheNorthAmerica warehousing and distribution network, including oversight of all ...

Solenis LLC

3PL Network Operations , Manager

Wilmington, DE · On-site

$82.50K - $110.60K/yr

As3PL Network Operations Manager you are accountable forend-to-end operational performanceand process ownership oftheNorthAmerica warehousing and distribution network, including oversight of all ...

Solenis

3PL Network Operations , Manager

$87K - $116.70K/yr

As 3PL Network Operations Manager you are accountable for end-to-end operational performance and process ownership of the North America warehousing and distribution network, including oversight of ...

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How much do network operations manager jobs pay per year?

As of Jun 1, 2026, the average yearly pay for network operations manager in the United States is $101,674.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,000.00 and $114,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Network Operations Manager, and why are they important?

To excel as a Network Operations Manager, you need a solid background in network administration, troubleshooting, and IT management, typically backed by a relevant degree and experience in network operations. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ITIL frameworks, and certifications like CCNP or CompTIA Network+ are commonly required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to network issues. These competencies are essential to ensure network reliability, minimize downtime, and drive operational efficiency in business-critical environments.

What are some common challenges faced by Network Operations Managers, and how can they be effectively addressed?

Network Operations Managers often encounter challenges such as minimizing network downtime, managing multiple priorities, and ensuring rapid response to incidents. Balancing proactive maintenance with reactive troubleshooting requires strong organizational skills and close collaboration with IT teams, vendors, and sometimes clients. Effective communication, implementing robust monitoring tools, and fostering a culture of continuous improvement can help address these challenges and maintain network reliability.

What are Network Operations Managers?

Network Operations Managers are professionals responsible for overseeing the day-to-day operations, maintenance, and performance of an organization's computer networks. They manage teams of network engineers and technicians, ensure network reliability and security, and handle incidents or outages. Their role includes planning for future network needs, implementing upgrades, and ensuring compliance with industry standards. They also coordinate with other departments to align network services with business goals.

What is the difference between Network Operations Manager vs Network Engineer?

AspectNetwork Operations ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Cisco CCNA, CCNP, or CompTIA Network+Requires similar certifications such as Cisco CCNA, CCNP, or CompTIA Network+; often more technical focus
Work EnvironmentOversees network teams, manages operations, and ensures network reliability in enterprise settingsDesigns, implements, and troubleshoots network infrastructure, often working hands-on with hardware and software
Employer & Industry UsageCommonly employed by large corporations, service providers, and government agenciesFound in various industries, including IT firms, telecom, and corporate IT departments

The main difference is that Network Operations Managers focus on overseeing network performance, managing teams, and strategic planning, while Network Engineers are more involved in the technical design, implementation, and troubleshooting of network systems. Both roles require similar certifications and work environments but differ in scope and responsibilities.

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Network Operations Manager jobs near you
Network Manager, Operations

Network Manager, Operations

Pacific Life Insurance Company

Charlotte, NC • On-site

$83K - $111.30K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Pacific Life rating

6.8

Company rating: 6.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

230th of 259 rated insurance

Job description

Job Description:
Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own.
We're actively seeking a talented Network Operations Manager to join our team in Charlotte, NC. The Network Operations Manager is responsible for end-to-end operational delivery of enterprise network services, ensuring availability, stability, and performance across a global 24x7 infrastructure. This role provides strategic and operational leadership over Network Operations (NOC), including oversight of regional delivery teams, managed service providers, and service performance against agreed SLAs and KPIs.
As a Network Operations Manager you'll move Pacific Life, and your career, forward by acting as the primary accountability point for service outcomes, governance, and continuous improvement of network operations. The successful candidate will have served in a similar role in a Fortune 500 environment and will have significant experience in managing and securing global networks. You will fill a new role that sits on a small team of people.
How you'll help move us forward:
Service Delivery & Operations Management:
  • Own delivery of 24x7x365 network operations services across global infrastructure.
  • Ensure service performance aligns with SLA and KPI targets (availability, MTTR, change success rate, etc.).
  • Oversee incident, problem, and change management across all tiers (L1-L3).
  • Ensure consistent execution of ITIL-aligned ITSM processes.
  • Act as escalation authority for major (P1/P2) incidents and enterprise outages

Leadership & Soft Skills
  • Strong executive communication and stakeholder management
  • Ability to translate operational metrics into business impact
  • Decision-making under pressure during critical incidents
  • Operational rigor with emphasis on process discipline

Vendor & Managed Service Oversight:
  • Govern MSP delivery model, Ensure vendor compliance with staffing model (roles, coverage, redundancy), service quality and KPI targets
  • Lead vendor performance reviews, including weekly service reviews, monthly engagement reporting and Quarterly business reviews (QBRs)

Capacity, Performance & Continuous Improvement:
  • Oversee network capacity planning and performance optimization
  • Drive continuous improvement initiatives, including automation and tooling enhancement, monitoring and observability improvements
  • Runbook and documentation standardization

The experience you bring:
  • 5+ years leading a network operations team in a global enterprise environment.
  • 10+ years of experience in engineering, implementing, and supporting global networks
  • Candidate must have advanced technical skills and experience with the following L2 and L3 protocols and technologies such as IPSec, DMVPN, BGP, OSPF, EIGRP, VPC, QoS, 802.1x. Be familiar with Cisco IOS-XE and NXOS.
  • Candidate must be familiar with various platforms - Aruba, F5, Riverbed, Cisco (Catalyst, ISR, ASR, Nexus), Splunk and SolarWinds. Knowledge of Cisco ACI and Aruba ClearPass is a plus.
  • Must understand open-source tools to assist in monitoring, troubleshooting and performance analysis (e.g Wireshark and alike).
  • Must have excellent communication and problem-solving skills, attention to detail, ability to interact with a wide variety of stakeholders and with experience presenting the business side of technical topics to non-technical audiences
  • One or more of the following certifications: Cisco CCNP, Cisco CCIE is preferred
  • Flexible schedule, including the ability to work nights and weekends
  • Experience leading outsourced and remote teams
  • B.S/MS in Engineering and/or Computer Science or equivalent experience

What makes you stand out:
• CCIE Certification
You can be who you are.
People come first here. We're committed to an inclusive workforce. Learn more about how we create a welcoming work environment through Inclusion at www.pacificlife.com. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife.
#LI-TM1
Base Pay Range:
The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.
$152,370.00 - $186,230.00
Your Benefits Start Day 1
Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.
  • Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
  • Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
  • Paid Parental Leave as well as an Adoption Assistance Program
  • Competitive 401k savings plan with company match and an additional contribution regardless of participation

You Can Be Who You Are
We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.
What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife
EEO Statement:
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
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About Pacific Life

Sourced by ZipRecruiter

When you purchase life insurance and retirement solutions, you're buying a promise. A promise that today, tomorrow or ten years from now, we'll be there. For more than 150 years, our clients have trusted Pacific Life to protect what matters most to them - their families, their businesses, their futures.

Industry

Finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Newport Beach, CA, US

Year founded

1868

Social media

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