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Network Operations Manager Jobs (NOW HIRING)

Kalispel

Network Operations Manager

Airway Heights, WA · On-site

$85K - $114K/yr

Summary of Functions The Network Operations Manager is responsible for the reliable, secure, and efficient operation of enterprise infrastructure systems supporting gaming, resort, and corporate ...

Jericho HR Group

Network Operations Manager

Waynesboro, VA · On-site

$81K - $109K/yr

Company Description Network Operations Supervisor/Manager (NOC) Location: Waynesboro, VA 3rd shift, Begin Sunday- Thursday. This position provides supervisor support of the TDM, SONET, DWDM and IP ...

TekSynap

Network Operations Manager

Washington, DC

$96K - $129K/yr

Equal Employment Opportunity In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities.

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How much do network operations manager jobs pay per year?

As of Jul 12, 2026, the average yearly pay for network operations manager in the United States is $101,674.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,000.00 and $114,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Network Operations Managers, and how can they be effectively addressed?

Network Operations Managers often encounter challenges such as minimizing network downtime, managing multiple priorities, and ensuring rapid response to incidents. Balancing proactive maintenance with reactive troubleshooting requires strong organizational skills and close collaboration with IT teams, vendors, and sometimes clients. Effective communication, implementing robust monitoring tools, and fostering a culture of continuous improvement can help address these challenges and maintain network reliability.

What are Network Operations Managers?

Network Operations Managers are professionals responsible for overseeing the day-to-day operations, maintenance, and performance of an organization's computer networks. They manage teams of network engineers and technicians, ensure network reliability and security, and handle incidents or outages. Their role includes planning for future network needs, implementing upgrades, and ensuring compliance with industry standards. They also coordinate with other departments to align network services with business goals.

What is the difference between Network Operations Manager vs Network Engineer?

AspectNetwork Operations ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Cisco CCNA, CCNP, or CompTIA Network+Requires similar certifications such as Cisco CCNA, CCNP, or CompTIA Network+; often more technical focus
Work EnvironmentOversees network teams, manages operations, and ensures network reliability in enterprise settingsDesigns, implements, and troubleshoots network infrastructure, often working hands-on with hardware and software
Employer & Industry UsageCommonly employed by large corporations, service providers, and government agenciesFound in various industries, including IT firms, telecom, and corporate IT departments

The main difference is that Network Operations Managers focus on overseeing network performance, managing teams, and strategic planning, while Network Engineers are more involved in the technical design, implementation, and troubleshooting of network systems. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Network Operations Manager, and why are they important?

To excel as a Network Operations Manager, you need a solid background in network administration, troubleshooting, and IT management, typically backed by a relevant degree and experience in network operations. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ITIL frameworks, and certifications like CCNP or CompTIA Network+ are commonly required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to network issues. These competencies are essential to ensure network reliability, minimize downtime, and drive operational efficiency in business-critical environments.
More about Network Operations Manager jobs
What cities are hiring for Network Operations Manager jobs? Cities with the most Network Operations Manager job openings:
What are the most commonly searched types of Network Operations jobs? The most popular types of Network Operations jobs are:
Who are the top companies hiring for Network Operations Manager jobs? The top employers for Network Operations Manager jobs are:
What states have the most Network Operations Manager jobs? States with the most job openings for Network Operations Manager jobs include:
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Network Operations Manager jobs near you
Infographic showing various Network Operations Manager job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $101,674 per year, or $48.9 per hour.

Network Operations Manager

Kalispel

Airway Heights, WA • On-site

$85K - $114K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Summary of Functions
The Network Operations Manager is responsible for the reliable, secure, and efficient operation of enterprise infrastructure systems supporting gaming, resort, and corporate operations. This role ensures that network, systems, and core platforms consistently meet the availability, performance, and security requirements of a 24/7 regulated gaming environment.
The position leads infrastructure operations and establishes operational standards that enable consistent, scalable, and compliant service delivery. Success in this role is measured by infrastructure availability, service reliability, security control effectiveness, and team performance.
The role translates business and operational requirements into stable, supportable technology services and ensures infrastructure capabilities align with organizational priorities, regulatory obligations, and service expectations. The position provides operational insight and recommendations to support infrastructure planning and technology decisions, in partnership with IT leadership, while maintaining primary accountability for service delivery and operational performance.
Essential Duties and Responsibilities
Infrastructure Operations & Service Reliability
  • Ensures infrastructure availability and performance required to support uninterrupted gaming, resort, and enterprise operations
  • Defines, monitors, and maintains service level performance (e.g., availability, response, and resolution targets) aligned with business and operational requirements
  • Sustains system reliability through structured lifecycle management, including maintenance, upgrades, and capacity planning
  • Maintains operational readiness for system recovery and continuity in alignment with established recovery objectives

Cybersecurity Operations & Compliance Execution
  • Ensures infrastructure environments operate within defined security and regulatory requirements through execution of security controls and timely remediation of vulnerabilities
  • Ensures infrastructure operations are audit-ready through consistent documentation, control validation, and issue resolution
  • Coordinates response and resolution of security-related events to minimize impact and prevent recurrence

Team Leadership & Operational Accountability
  • Leads a high-performing infrastructure operations team by establishing clear expectations, accountability, and adherence to service and operational standards
  • Develops team capability to support current and future operational needs, reducing reliance on single points of failure
  • Maintains appropriate staffing, coverage, and skill alignment to support a 24/7 operational environment

Operational Improvement & Execution
  • Ensures operational processes and documentation support consistent, repeatable, and scalable service delivery
  • Drives resolution of systemic issues through root cause analysis and implementation of long-term corrective actions

Coordination & Service Delivery
  • Ensures infrastructure services support business operations, particularly gaming and guest-facing systems
  • Provides clear, timely communication of system status, incidents, and operational risks to stakeholders
  • Aligns infrastructure priorities with business needs to minimize operational disruption and service impact
  • Makes operational decisions regarding prioritization of infrastructure work, incident response, and resource allocation within established standards

Vendor & Resource Coordination
  • Ensures vendor-supported services meet performance, reliability, and service expectations
  • Aligns vendor activities and support with operational priorities and infrastructure needs
  • Provides input into infrastructure budget planning and manages resources within assigned scope to ensure efficient service delivery

Supervisory Responsibilities
  • Directly supervises Senior Network Administrator(s) and/or Systems Administrators (typically 2-6 team members)
  • Responsible for hiring, onboarding, performance management, disciplinary action, and termination decisions
  • Establishes team priorities, schedules, and operational coverage
  • Provides technical guidance and ensures adherence to operational standards
  • May oversee vendor resources supporting infrastructure

Education
  • Bachelor's degree in Information Technology, Computer Science, or related field required
  • Relevant combination of experience and education may be considered in lieu of degree (two years of relevant experience for each year of education)

Experience
  • Minimum 6-8 years of progressive IT infrastructure experience in enterprise environments
  • Minimum 3 years of leadership or supervisory experience with accountability for team performance
  • Experience supporting highly available environments with 24/7 operational requirements
  • Experience in regulated industries (gaming, healthcare, finance, or similar) preferred
  • Demonstrated experience with hybrid infrastructure environments (on-premises and cloud platforms such as Microsoft Azure)

Skills & Abilities
  • Ability to manage 24/7 infrastructure operations with accountability for uptime and service continuity
  • Strong understanding of enterprise infrastructure environments, including network, server, and cloud platforms, from an operational support perspective
  • Demonstrated ability to prioritize and resolve incidents based on business impact, particularly for revenue-critical systems
  • Working knowledge of cybersecurity operational practices, including access control, vulnerability remediation, and incident response coordination
  • Ability to ensure operational compliance with regulatory and audit requirements within a controlled environment
  • Proven ability to lead teams in structured, process-driven environments with clear accountability for results
  • Ability to implement and enforce standard operating procedures, documentation practices, and service expectations
  • Strong analytical and troubleshooting skills focused on root cause identification and long-term resolution
  • Ability to communicate system issues, risks, and priorities to both technical teams and operational stakeholders
  • Effective time management and prioritization in high-demand, interruption-driven operational environments
  • Ability to make timely, informed decisions in a 24/7 operational environment where system availability directly impacts revenue and guest experience

Other Requirements
  • Ability to obtain and maintain a WSGC Gaming License.
  • Ability to work nights, weekends, and holidays when required by business needs
  • Ability to maintain consistent, regular attendance
  • Valid driver's license and ability to meet enterprise insurability requirements.

Physical Demands
The physical demands described below are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made in accordance with applicable law.
  • Frequently required to stand, walk, and use hands for equipment operation
  • Occasionally required to lift and/or move equipment up to 50 pounds
  • May require climbing, balancing, stooping, kneeling, or crouching
  • Requires close vision, color vision, and ability to adjust focus

Work Environment
The work environment characteristics described below are representative of those encountered while performing the essential functions of this position.
  • Primarily operates in a casino and office environment
  • Exposure to noise, flashing lights, and secondhand smoke in gaming areas
  • Occasional exposure to mechanical equipment, server rooms, and temperature-controlled environments

Travel Requirements
Occasional local travel between enterprise locations is required to support operational needs. Occasional out-of-state travel may be required for training, conferences, or enterprise initiatives. Travel is typically short duration (less than one week).
Hiring Preference
The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Spouses of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants.
General Sign-off & Disclaimers
The employee is expected to adhere to all company policies.
At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians.
Drug Testing: The Kalispel Tribe of Indians is a drug free workplace. All applicants are subject to drug testing at the time of hire and at unannounced times during employment.
Background Investigation: All candidates and employees may be subject to a background investigation.
The duties and responsibilities described in this job description are intended to represent the general nature and level of work performed. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required.
Responsibilities may be modified, expanded, or reassigned based on business needs, organizational changes, regulatory requirements, or direction from leadership.
This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
I have read and understand this explanation and job description.

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