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Director Network Operations Jobs (NOW HIRING)

Clover Health

Director, Network Operations

As a Director, Network Operations, you will: * Hold accountability for the accuracy, regulatory compliance (CMS), and publication of the consumer-facing Provider Directory, implementing strict ...

DTCC

Director Network Operations Engineering

Tampa, FL · On-site

The Impact You Will Have in This Role As Director, Network Operations Engineering , you will lead the strategy, architecture, and operational excellence of enterprise network services that support ...

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Director Network Operations information

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$34K

$107.7K

$179.5K

How much do director network operations jobs pay per year?

As of Jul 10, 2026, the average yearly pay for director network operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What are the main challenges a Director of Network Operations faces when managing large-scale network infrastructures?

One of the primary challenges for a Director of Network Operations is ensuring high network availability and reliability across multiple sites while responding quickly to outages or performance issues. Managing a diverse team of engineers, prioritizing projects, and keeping up with evolving technologies also present ongoing difficulties. Additionally, balancing security requirements with operational efficiency and coordinating with other IT and business units to align network strategies with organizational goals are key aspects of the role. Successful directors proactively implement robust monitoring, clear escalation paths, and continuous process improvements.

What are the key skills and qualifications needed to thrive as a Director of Network Operations, and why are they important?

To thrive as a Director of Network Operations, you need expertise in network architecture, management, and security, supported by a bachelor’s or master’s degree in computer science or a related field. Familiarity with network monitoring tools, enterprise routing and switching platforms, and certifications such as CCNP or CCIE are typically required. Strong leadership, strategic thinking, and problem-solving abilities set exceptional candidates apart in this role. These skills are crucial for ensuring network reliability, driving continuous improvement, and leading teams to support organizational goals.

What does a Director of Network Operations do?

A Director of Network Operations oversees the management, maintenance, and optimization of an organization's computer networks. They are responsible for ensuring network reliability, security, and performance while leading a team of network engineers and technicians. The role often involves strategic planning, budget management, setting operational policies, and collaborating with other IT leaders to align network infrastructure with business goals. Directors of Network Operations also handle vendor relationships and may be involved in disaster recovery planning and implementation.

What is the difference between Director Network Operations vs Network Manager?

AspectDirector Network OperationsNetwork Manager
ResponsibilitiesOversees entire network strategy, large teams, and high-level planningManages daily network operations, troubleshooting, and team supervision
CredentialsTypically requires advanced certifications (e.g., CCNP, CISSP) and extensive experienceOften requires Cisco or CompTIA certifications and relevant experience
Work EnvironmentStrategic, executive-level, cross-departmentalOperational, technical, team-focused
Industry UsageCommon in large enterprises and corporationsFound in organizations of various sizes, more hands-on

The main difference between a Director Network Operations and a Network Manager lies in scope and strategic focus. The Director oversees overall network strategy and large teams, while the Network Manager handles daily operations and technical issues. Both roles require relevant certifications and experience, but the Director's role is more strategic and leadership-oriented.

More about Director Network Operations jobs
What cities are hiring for Director Network Operations jobs? Cities with the most Director Network Operations job openings:
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Director Network Operations jobs near you
Infographic showing various Director Network Operations job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.
Director, Network Operations

Director, Network Operations

Clover Health

Remote

Full-time

Medical, Dental, Vision, Retirement

Posted 15 days ago

Job description

At Clover Health, we're focused on improving the health of our members by leveraging technology and data-driven insights to provide personalized, high-quality care. As a Medicare Advantage plan, we aim to empower our members by helping them navigate the complexities of healthcare and live healthier lives. We are passionate about making healthcare easier, more affordable, and more accessible for everyone.
We are looking for an AI-forward Director of Network Operations to architect the strategic roadmap for our provider data ecosystem, credentialing frameworks, and network adequacy models. In this high-impact leadership role, you will champion a culture of "Data Integrity at Scale," serving as the enterprise authority on Provider Data Management (PDM)-which is a critical focus area for our organization.
While leading a high-performing remote workforce, you will act as the strategic bridge between advanced data platforms, external vendors, and internal operational areas. You will own the optimization of our PDM infrastructure, drive continuous improvement in directory accuracy, and provide rigorous oversight for our third-party credentialing and BPaaS partners. By engineering a highly reliable PDM experience, you will directly reduce provider friction and ensure our members interact with a compliant, highly accurate provider network.
As a Director, Network Operations, you will:
  • Hold accountability for the accuracy, regulatory compliance (CMS), and publication of the consumer-facing Provider Directory, implementing strict controls to minimize data discrepancies.
  • Serve as the end-to-end owner of the PDM Platform. Champion the data architecture strategies required to ingest diverse API feeds (NPPES, CAQH, provider rosters, webscraping) into our data warehouse, applying weighted scoring and business rules to build a high-fidelity provider data environment.
  • Partner closely with the Chief Medical Officer (CMO), who chairs the committee, to own the end-to-end business operations of the enterprise Credentialing Committee. You will ensure monthly meetings are executed seamlessly and that our third-party credentialing vendor arrives fully prepared with all necessary cases, files, and documentation for review in compliance with NCQA and regulatory standards.
  • Act as the primary lead for the strategic oversight of our third-party credentialing partners and BPaaS operational vendors. Establish rigorous data-driven performance metrics, hold partners to high operational standards, and seamlessly synchronize external workflows with internal goals.
  • Spearhead the integration of advanced AI and Large Language Models (LLMs) to automate manual provider data updates, optimize validation pipelines, and proactively identify directory inaccuracies.
  • Directly manage, mentor, and scale a highly skilled, fully remote network operations team, fostering an inclusive culture centered on accountability, technological fluency, and precision.
  • Provide the overarching strategic vision for network operations. Act as an executive unblocker, driving rapid, successful resolution to open, complex projects across Clinical, Claims, Product, Compliance, and Configuration teams.

Success in this role looks like:
  • By the end of your initial 90-day period: You will have gained foundational proficiency with our core credentialing, PDM, and network adequacy software platforms, alongside our foundational AI tools. You will have seamlessly integrated with your remote team and established trust-based, cross-functional relationships across the organization. Additionally, you will project manage the kickoff of a comprehensive directory quality audit, while simultaneously evaluating all current-state BAU operational processes to map out immediate opportunities for enhanced automation.
  • By 6 months: You will have successfully completed the directory quality audit and implemented systemic data enhancements to deliver a tangibly improved directory experience. The architectural concept of the PDM "Golden Record" will be fully integrated into our overarching data management pipelines. While continuously maintaining robust, compliant processes around credentialing and network adequacy strategy, you will shift your focus to deploying AI oversight mechanics for ongoing directory reviews and automated data risk scoring.
  • Continued success: You will position Clover as a market leader in directory reliability and network operations compliance. By championing automated monitoring, AI-driven data cleansing, and strict vendor accountability, you will transform the network operations department into a proactive, technologically sophisticated powerhouse.

You should get in touch if:
  • You have 8+ years of executive leadership experience within healthcare network operations, provider data management, or credentialing, with a heavy emphasis on Medicare Advantage.
  • You are a deep Subject Matter Expert in Provider Data Management (PDM), with a proven track record of transforming complex data infrastructures into highly efficient, automated systems.
  • You possess a sophisticated understanding of CMS network adequacy regulations, provider directory compliance mandates, and NCQA credentialing standards.
  • You have extensive experience managing and holding 3rd party credentialing vendors and BPaaS partners to strict performance and service level standards.
  • You are exceptionally AI- and data-forward-you are passionate about deploying LLMs (Claude, Gemini, ChatGPT) and advanced technical solutions to replace manual workflows. Specifically, you have experience or conceptual mastery around building a PDM "Golden Record"-architecting automated data pipelines that ingest fragmented inputs (NPPES, CAQH, rosters, webscraping) into a data warehouse and applying algorithmic weighted averages to triangulate the true source-of-truth.
  • You have a proven track record of successfully managing, scaling, and maintaining culture within fully remote teams.
  • You are a master of cross-functional influence, capable of stepping into complex, multi-departmental environments to realign priorities and push stalled initiatives across the finish line.
  • You are a data-focused leader who builds strategy based on sophisticated dashboards and trend analysis.

Benefits Overview:
  • Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
  • Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
  • Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
  • Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:
  • Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
  • Reimbursement for office setup expenses
  • Monthly cell phone & internet stipend
  • Remote-first culture, enabling collaboration with global teams
  • Paid parental leave for all new parents
  • And much more!

About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.
From Clover's inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one's identity. All of our employee's points of view are key to our success, and inclusion is everyone's responsibility.
#LI-REMOTE
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant's education, work experience, certifications, etc.
A reasonable estimate of the base salary range for this role is:
$150,000-$195,000 USD
Clover Health Services logo

About Clover Health Services

Sourced by ZipRecruiter

Clover Health Services is a dynamic provider of travel nurse staffing services. Our Corporate staffs are the finest in the industry and are committed to paying attention to details when it comes to client requirements. Our frontline team of experienced recruiters is very friendly and well-informed, always willing and ready to help nurses with every phase of your travel assignment. Our Account Managers have a thorough understanding of hospital requirements and are quick to address all the requests from hospitals and also work seamlessly with the compliance department in placing nurses against open jobs on time. Clover partners with first-class hospitals across the nation which gives our nurses a variety of employment options to choose from. Added to this, our 24x7 helpline with professional support staff promptly address any special requests you may have and ensure all your needs are promptly addressed

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

White Plains, NY, US

Year founded

2016

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