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Director Network Operations Jobs (NOW HIRING)

Position Overview ReturnPro is seeking a Director of Network Operations to lead the performance, scalability, and coordination of daily operations across our multi-site supply chain network. This ...

Position Overview ReturnPro is seeking a Director of Network Operations to lead the performance, scalability, and coordination of daily operations across our multi-site supply chain network. This ...

Under direct supervision, the Network Operations Analyst I sets up, configures, monitors, and supports network services and infrastructure. Responsibilities: * Research, diagnose and resolve Tier II ...

Under direct supervision, the Network Operations Analyst I sets up, configures, monitors, and supports network services and infrastructure. Responsibilities: * Research, diagnose and resolve Tier II ...

Responsibilities Provides technical guidance for directing and monitoring information systems operations. Plans, organizes, and directs the Network Operations Team to ensure the stable operation of ...

Provides technical guidance for directing and monitoring information systems operations. Plans, organizes, and directs the Network Operations Team to ensure the stable operation of CBP's network ...

Responsibilities Provides technical guidance for directing and monitoring information systems operations. Plans, organizes, and directs the Network Operations Team to ensure the stable operation of ...

Background Investigation is required RESPONSIBILITIES Provides technical guidance for directing and monitoring information systems operations. Plans, organizes, and directs the Network Operations ...

Background Investigation is required RESPONSIBILITIES Provides technical guidance for directing and monitoring information systems operations. Plans, organizes, and directs the Network Operations ...

Background Investigation is required RESPONSIBILITIES Provides technical guidance for directing and monitoring information systems operations. Plans, organizes, and directs the Network Operations ...

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Director Network Operations information

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$34K

$107.7K

$179.5K

How much do director network operations jobs pay per year?

As of Jun 19, 2026, the average yearly pay for director network operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What are the main challenges a Director of Network Operations faces when managing large-scale network infrastructures?

One of the primary challenges for a Director of Network Operations is ensuring high network availability and reliability across multiple sites while responding quickly to outages or performance issues. Managing a diverse team of engineers, prioritizing projects, and keeping up with evolving technologies also present ongoing difficulties. Additionally, balancing security requirements with operational efficiency and coordinating with other IT and business units to align network strategies with organizational goals are key aspects of the role. Successful directors proactively implement robust monitoring, clear escalation paths, and continuous process improvements.

What are the key skills and qualifications needed to thrive as a Director of Network Operations, and why are they important?

To thrive as a Director of Network Operations, you need expertise in network architecture, management, and security, supported by a bachelor’s or master’s degree in computer science or a related field. Familiarity with network monitoring tools, enterprise routing and switching platforms, and certifications such as CCNP or CCIE are typically required. Strong leadership, strategic thinking, and problem-solving abilities set exceptional candidates apart in this role. These skills are crucial for ensuring network reliability, driving continuous improvement, and leading teams to support organizational goals.

What does a Director of Network Operations do?

A Director of Network Operations oversees the management, maintenance, and optimization of an organization's computer networks. They are responsible for ensuring network reliability, security, and performance while leading a team of network engineers and technicians. The role often involves strategic planning, budget management, setting operational policies, and collaborating with other IT leaders to align network infrastructure with business goals. Directors of Network Operations also handle vendor relationships and may be involved in disaster recovery planning and implementation.

What is the difference between Director Network Operations vs Network Manager?

AspectDirector Network OperationsNetwork Manager
ResponsibilitiesOversees entire network strategy, large teams, and high-level planningManages daily network operations, troubleshooting, and team supervision
CredentialsTypically requires advanced certifications (e.g., CCNP, CISSP) and extensive experienceOften requires Cisco or CompTIA certifications and relevant experience
Work EnvironmentStrategic, executive-level, cross-departmentalOperational, technical, team-focused
Industry UsageCommon in large enterprises and corporationsFound in organizations of various sizes, more hands-on

The main difference between a Director Network Operations and a Network Manager lies in scope and strategic focus. The Director oversees overall network strategy and large teams, while the Network Manager handles daily operations and technical issues. Both roles require relevant certifications and experience, but the Director's role is more strategic and leadership-oriented.

More about Director Network Operations jobs
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Director of Network Operations

ReturnPro

Aventura, FL • On-site

Full-time

Posted 18 hours ago


Job description

Position Overview
ReturnPro is seeking a Director of Network Operations to lead the performance, scalability, and coordination of daily operations across our multi-site supply chain network. This role is responsible for driving operational consistency, balancing capacity across facilities, and ensuring the network can flex effectively to meet changing demand. The Director will oversee facility leadership, standardize operating procedures, partner closely with Technology and Infrastructure teams, and help shape the strategy around warehouse systems, automation, and data-driven operations. This is a highly cross-functional leadership role focused on stability, efficiency, and scalable growth.
Responsibilities
  • Oversee daily operational performance across multiple facilities
  • Manage and develop facility managers, ensuring strong execution, accountability, and alignment
  • Establish consistent operational expectations across sites
  • Serve as the central coordination point for network-wide operational priorities
  • Lead network-level capacity planning to ensure facilities are optimized for volume, labor, and space utilization
  • Shift workload across facilities to maintain balance and reduce strain during volume fluctuations
  • Collaborate with Sales, Supply Chain, and ReCommerce leaders to anticipate demand changes
  • Build and execute strategies for peak seasons and volume surges
  • Develop scalable playbooks for labor ramp-up, overflow management, and throughput optimization
  • Ensure the network is prepared for rapid growth and client expansion
  • Partner with site leaders to drive adoption and continuous improvement
  • Partner with Technology teams to ensure strong utilization and integration of warehouse management systems
  • Drive data visibility, reporting consistency, and performance tracking across facilities
  • Support system enhancements that improve operational accuracy and productivity
  • Collaborate with Technology and Engineering teams to support automation initiatives
  • Support implementation and adoption of new operational technologies
  • Partner with IT and Infrastructure teams to ensure facilities are properly supported
  • Ensure operational needs are aligned with system uptime, connectivity, hardware, and technology requirements
  • Escalate and help prioritize infrastructure investments that support operational performance

  • Bachelor's degree in Operations, Supply Chain, Industrial Engineering, or related field (MBA preferred)
  • 10+ years of experience in multi-site operations leadership within supply chain, logistics, or warehouse environments
  • Proven experience managing facility leaders and scaling operations across multiple locations
  • Strong background in capacity planning, network optimization, and performance management
  • Experience with WMS platforms and data-driven operational management
  • Exposure to automation initiatives and process optimization strongly preferred