Crown Castle
Crown Castle

31 Crown Castle Network Operations Manager Jobs Hiring Near You

Respond to legal inquiries and assist Crown Castle personnel with applicable legal issues. * Provide assistance with respect to Corporate Secretary matters, including entity management, minutes ...

Respond to legal inquiries and assist Crown Castle personnel with applicable legal issues. * Provide assistance with respect to Corporate Secretary matters, including entity management, minutes ...

Manager Income & Franchise Tax

Houston, TX · Hybrid

$106K - $138K/yr

Manager, Income & Franchise Tax (M2) For more than three decades, Crown Castle has led the way in ... When you join Crown Castle, you become part of a dynamic team of passionate and collaborative ...

Manager Income & Franchise Tax

Canonsburg, PA · On-site

$102K - $133K/yr

Manager, Income & Franchise Tax (M2) For more than three decades, Crown Castle has led the way in ... When you join Crown Castle, you become part of a dynamic team of passionate and collaborative ...

Manager Income & Franchise Tax

Canonsburg, PA · Hybrid

$102K - $133K/yr

Manager, Income & Franchise Tax (M2) For more than three decades, Crown Castle has led the way in ... When you join Crown Castle, you become part of a dynamic team of passionate and collaborative ...

Director Supply Chain

Houston, TX · On-site

$173K - $196K/yr

... leads Crown Castle's end-to-end Supply Chain organization, providing strategic and operational leadership across strategic sourcing, procurement operations, supplier management, third-party risk ...

Director Supply Chain

Houston, TX

$173K - $196K/yr

... leads Crown Castle's end-to-end Supply Chain organization, providing strategic and operational leadership across strategic sourcing, procurement operations, supplier management, third-party risk ...

When you join Crown Castle, you become part of a dynamic team of passionate and collaborative ... management, and operational decision-making. This role is responsible for developing and ...

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Crown Castle Jobs Information

What is it like to work at Crown Castle?

Crown Castle is a company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and results-driven work environment. As a leading provider of wireless infrastructure, Crown Castle's teams work together to design, build, and maintain a vast network of cell towers, small cells, and fiber networks, supporting the growth of wireless communication. Working at Crown Castle may appeal to individuals who are passionate about technology, enjoy working in a fast-paced industry, and are motivated by the opportunity to contribute to the development of critical infrastructure that enables modern communication.

What makes Crown Castle an attractive place to work?

Crown Castle is a leading provider of wireless infrastructure solutions, playing a critical role in the development and expansion of the global wireless ecosystem. The company offers a dynamic work environment that fosters innovation, collaboration, and a culture of continuous learning, with opportunities for employees to contribute to cutting-edge projects and technologies. By joining Crown Castle, individuals can pursue a career with a company that is shaping the future of wireless connectivity and offers a range of opportunities for professional growth and development.

Do workers at Crown Castle get paid breaks?

Yes. Most people get paid breaks.
83% of people say they get paid breaks.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.

Does Crown Castle pay people when they’re sick?

Yes. Most people get paid when they’re sick.
93% of people say they would get paid if they were sick but scheduled to work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and May 2026.

At Crown Castle, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and May 2026.

Is the health insurance from Crown Castle affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at Crown Castle?

Most people get paid time off work.
86% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and May 2026.

Do workers at Crown Castle worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and June 2025.

Do Crown Castle workers get to choose the shifts they work?

Most people get to choose which shifts they work.
86% report that they have enough control over which shifts they work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and June 2025.

How easy is it for Crown Castle workers to change shifts?

Most people find it easy to change shifts.
100% of people report that it’s easy to change shifts if they need to.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and June 2025.

How easy is it to get time off at Crown Castle?

Most people find it easy to get time off.
93% of people report it’s easy to get time off.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and May 2026.

Do Crown Castle managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and June 2025.

Do jobs at Crown Castle spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
8% of people report that their job takes up time that they don’t get paid for.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and June 2025.

How easy is it to take sick days at Crown Castle?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at Crown Castle good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
86% of people who care for a child or other relative report this is a good place to work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Crown Castle feel treated with respect by their managers?

Most people feel treated with respect by their managers.
92% of people say they’re treated with respect by their managers.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Crown Castle get to take their breaks without interruption?

Most people get breaks without interruption.
85% of people report that they get to take their breaks without interruption.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and May 2026.

Is it stressful to work at Crown Castle?

Some people feel stressed out here.
57% of people say they often feel stressed out at work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Crown Castle enjoy their jobs?

Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Crown Castle recommend working with their team?

Only some people recommend working with their team.
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get enough training when they start at Crown Castle?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get support to advance at Crown Castle?

Most people are given support to advance their career here.
In the last year, 86% of people report being given support to advance their career here.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people think Crown Castle’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
69% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and February 2026.

Do workers feel well informed about how Crown Castle is doing?

Most people feel well informed about how the company is doing.
79% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and May 2026.
What are the most popular categories at Crown Castle?
Infographic showing various Network Operations Manager job openings at Crown Castle in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 70% Physical, and 30% Hybrid job distribution.

Operations Engineer or Sr Operations Engineer

Crown Castle

Canonsburg, PA • On-site

$63K - $86K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 7 days ago


Crown Castle rating

9.1

Company rating: 9.1 out of 10

Based on 15 frontline employees who took The Breakroom Quiz


Job description

Position Title: Operations Engineer or Senior Operations Engineer* (P2 or P3)
*level will be determined commensurate with experience.
For more than three decades, Crown Castle has led the way in shared communications infrastructure, delivering profitable solutions by connecting communities, businesses, and people, and enabling each to thrive with reliable access to voice and data in more places, faster than ever before. When you join Crown Castle, you become part of a dynamic team of passionate and collaborative professionals engaging in complex challenges and contributing to projects that shape the future of life and work.
ABOUT THE ROLE
Provide technical support for the Field Operations, Maintenance Operations and Network Operations (NOC) teams in all aspects of monitoring, maintaining, and supporting remote critical infrastructure assets including FAA obstruction lighting, emergency power systems, DC power plants, industrial I/O-based control systems, environmental monitoring systems, and physical security systems. Provide technical expertise to resolve field operations issues across a broad range of electrical, control, monitoring, and communications equipment. Work with vendors to evaluate, validate, and certify new technologies and products for operational deployment.
WHAT YOU WILL DO
  • Test and evaluate new products for use in field applications, including but not limited to, FAA obstruction lighting systems, backup power systems, remote monitoring devices, environmental sensors and industrial control devices.
  • Provide engineering support for backup power systems, including generators, transfer switches, battery systems, and related monitoring equipment.
  • Design, integrate, configure, and support industrial I/O-based monitoring and control systems used to manage critical infrastructure assets.
  • Evaluate and support DC power plant systems, including rectifiers, battery strings, power distribution equipment.
  • Evaluate solutions for physical security systems including access control, intrusion detection, and video surveillance.
  • Support monitoring of environmental devices including HVAC controls, temperature monitoring, humidity sensing, fuel monitoring, leak detection, and other site condition monitoring technologies.
  • Provide effective communication to customers and internal stakeholders regarding issues, resolution alternatives, root cause analysis, and corrective actions.
  • Track and manage system performance to identify reliability improvements, operational efficiencies, and equipment lifecycle or obsolescence concerns.
  • Facilitate training for internal personnel on equipment operation, maintenance and repair procedures, troubleshooting techniques, and new product deployments.
  • Produce and maintain technical documentation, standards, operating procedures, and engineering instructions.
  • Evaluate emerging technologies and develop implementation standards to improve network reliability, operational visibility, and asset management capabilities.
  • Collaborate with vendors, engineering teams, and field operations personnel to resolve complex technical issues and improve system performance.

WHAT YOU WILL NEED TO SUCCEED
Education Qualifications
  • Bachelor's degree in Electrical Engineering, Computer Science, Engineering Technology, or equivalent experience and/or technical training in electronics, industrial controls, or related disciplines.

Experience Qualifications
  • Three (3)+ years practical experience in critical infrastructure, industrial controls, network systems, electronics, utilities, telecommunications, or a related technical environment.
  • Experience with industrial I/O systems, telemetry, PLC-based monitoring systems, DC power systems, backup power systems, environmental controls, or similar technologies.
  • Experience troubleshooting electrical, control, communications, and monitoring systems preferred.

Expectations
  • Technical knowledge of network systems, industrial automation, and data communication protocols.
  • Experience working with remote telemetry, IoT and IoT monitoring, analytics, and control systems.
  • Knowledge of backup power systems, DC power architecture, battery technologies, generator controls, and facility monitoring systems.
  • Familiarity with physical security technologies including access control, video surveillance, and intrusion detection systems.
  • Strong understanding of environmental monitoring and building systems integration.
  • Excellent communication and interpersonal skills.
  • Excellent personal computer skills utilizing Microsoft Office products.
  • Ability to resolve technical problems with engineers, contractors, equipment manufacturers, and vendors.
  • Excellent customer service and analytical problem-solving skills
  • Excellent technical writing skills to develop methods, procedures, training materials, and engineering documentation.
  • Ability to develop, document, and deliver training on existing and emerging technologies.
  • Ability to analyze system performance data and implement reliability improvements.

Where You Will Work
To optimize collaboration, relationship building, and key stakeholder engagement, this role aligns to a 4:1 hybrid model which is in office Monday-Thursday with the option for remote work on Fridays. This role may require up to 10% travel.
YOUR COMPANY BENEFITS
At Crown Castle, we do our best to ensure you have access to the resources you need to live a healthy and happy life no matter where you are in life. Our benefits are built around your individual needs, covering physical, mental, and financial health and designed to enhance your quality of life.
We are proud to offer a full suite of health and wealth benefits for you and your loved ones. Below are a few of the key highlights of the many benefits we provide.
  • Comprehensive healthcare plans with highly company subsidized premiums and up to $2,000 annual company contribution to your Health Savings Account (HSA base plan for employee and dependents).
  • Market-leading 401(k) plan, which includes up to 10% company contributions through our 5% match and 5% profit sharing program (based on employee contributions).
  • New-child leave up to 8 weeks of 100% paid leave upon birth or legal adoption of a new child. Birth mothers are eligible for up to 8 weeks of additional 100% paid medical leave.
  • Tuition reimbursement up to $5,250 per year of eligible tuition and fees.
  • Crown Castle scholarship program awarding up to $10,000 per recipient each year for eligible dependent children of employees and interns.
  • Matching charitable contributions to qualified charitable organizations of up to $1,000 per year per teammate.
  • Generous paid time-off for eligible full-time employees (minimum 18 days per year based on years of service).
  • 10 company holidays plus 2 floating holiday.
  • All offices provide free beverages and snacks.

Compensation
The salary range offered for this position is $77600 - $126940 annually. A candidate's offer is determined by various factors including but not limited to, depth of experience, role-related knowledge and skills, relevant education or training, internal alignment, and work location. Depending on the position offered, the compensation package may also include incentive compensation opportunities in the form of a discretionary annual cash bonus or commissions, and equity incentives.
Additional Information
If you are interested in joining our team, please visit the Crown Castle careers site to apply. We do not accept resumes from agencies, headhunters, or other third-party suppliers who have not signed a formal agreement with us. This position will remain posted until filled.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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About Crown Castle

Sourced by ZipRecruiter

Crown Castle is the nation's largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand--connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we're the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is publicly traded on the S&P 500, and one of the largest Real Estate Investment Trusts in the US, with an enterprise value of ~$100B. We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we're an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.

Industry

Telecommunications

Company size

5,001 - 10,000 Employees

Headquarters location

Houston, TX, US

Year founded

1994