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Network Operations Manager Jobs in Ohio (NOW HIRING)

TQL

Network Operations Specialist

Cincinnati, OH

Provide incident management, event management, and operational monitoring in a 24x7x365 environment ... Monitor infrastructure, applications, network services, and operational alerts to identify ...

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Network Operations Manager information

See Ohio salary details

$20.9K

$96.7K

$139.3K

How much do network operations manager jobs pay per year?

As of Aug 2, 2026, the average yearly pay for network operations manager in Ohio is $96,661.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,800.00 and $108,400.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Network Operations Managers, and how can they be effectively addressed?

Network Operations Managers often encounter challenges such as minimizing network downtime, managing multiple priorities, and ensuring rapid response to incidents. Balancing proactive maintenance with reactive troubleshooting requires strong organizational skills and close collaboration with IT teams, vendors, and sometimes clients. Effective communication, implementing robust monitoring tools, and fostering a culture of continuous improvement can help address these challenges and maintain network reliability.

What are Network Operations Managers?

Network Operations Managers are professionals responsible for overseeing the day-to-day operations, maintenance, and performance of an organization's computer networks. They manage teams of network engineers and technicians, ensure network reliability and security, and handle incidents or outages. Their role includes planning for future network needs, implementing upgrades, and ensuring compliance with industry standards. They also coordinate with other departments to align network services with business goals.

What is the difference between Network Operations Manager vs Network Engineer?

AspectNetwork Operations ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Cisco CCNA, CCNP, or CompTIA Network+Requires similar certifications such as Cisco CCNA, CCNP, or CompTIA Network+; often more technical focus
Work EnvironmentOversees network teams, manages operations, and ensures network reliability in enterprise settingsDesigns, implements, and troubleshoots network infrastructure, often working hands-on with hardware and software
Employer & Industry UsageCommonly employed by large corporations, service providers, and government agenciesFound in various industries, including IT firms, telecom, and corporate IT departments

The main difference is that Network Operations Managers focus on overseeing network performance, managing teams, and strategic planning, while Network Engineers are more involved in the technical design, implementation, and troubleshooting of network systems. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Network Operations Manager, and why are they important?

To excel as a Network Operations Manager, you need a solid background in network administration, troubleshooting, and IT management, typically backed by a relevant degree and experience in network operations. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ITIL frameworks, and certifications like CCNP or CompTIA Network+ are commonly required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to network issues. These competencies are essential to ensure network reliability, minimize downtime, and drive operational efficiency in business-critical environments.
What are the most commonly searched types of Network Operations jobs in Ohio? The most popular types of Network Operations jobs in Ohio are:
What are popular job titles related to Network Operations Manager jobs in Ohio? For Network Operations Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Network Operations Manager jobs in Ohio look for? The top searched job categories for Network Operations Manager jobs in Ohio are:
What cities in Ohio are hiring for Network Operations Manager jobs? Cities in Ohio with the most Network Operations Manager job openings:
Network Operations Manager jobs near you
Infographic showing various Network Operations Manager job openings in Ohio as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $96,661 per year, or $46.5 per hour.

Network Operations Specialist

TQL

Cincinnati, OH

Full-time

Posted 12 days ago

Total Quality Logistics rating

6.0

Company rating: 6.0 out of 10

Based on 115 frontline employees who took The Breakroom Quiz

318th of 359 rated logistics

Job description

About the Role:The NOC Specialist is responsible for monitoring critical technology services, coordinating incident response, analyzing operational data, and supporting service restoration to maintain business continuity. This role helps develop and execute technical response plans, identify opportunities for proactive improvement, and reduce the impact of technology incidents on business operations.The ideal candidate has experience working in a large enterprise environment and an interest in using automation, scripting, and DevOps practices to improve operational efficiency, monitoring, and incident response.What You’ll Be Doing:* Provide incident management, event management, and operational monitoring in a 24x7x365 environment.* Coordinate service restoration activities and identify opportunities for proactive service improvements.* Support Senior NOC Specialists and Site Reliability Engineers with second-level network, server, application, and infrastructure incident management, with a focus on rapid service restoration.* Monitor infrastructure, applications, network services, and operational alerts to identify potential service-impacting conditions.* Participate in and lead incident bridges, communicate technical findings, and engage the appropriate support resources when incidents extend beyond the NOC’s scope.* Perform initial troubleshooting of server, network, application, and infrastructure-related incidents.* Monitor and analyze system performance, availability, resource utilization, and capacity trends.* Assist in maintaining 99.9% availability for critical business technology systems.* Create and maintain operational documentation, troubleshooting procedures, technical manuals, and incident response plans.* Work within established change management processes to implement approved system, monitoring, and operational updates.* Mentor Associate NOC Specialists and help desk technicians to support their technical development and career progression.* Plan and lead incident response exercises and training simulations to maintain companywide readiness.* Identify repetitive operational activities that can be automated or standardized.* Assist with the development and maintenance of scripts, monitoring integrations, dashboards, runbooks, and automated response workflows.* Collaborate with infrastructure, application support, engineering, security, and DevOps teams to improve monitoring coverage, system reliability, and operational support processes.* Participate in post-incident reviews and help identify corrective actions, monitoring improvements, and automation opportunities.What You Need:* Two to four years of relevant experience in network operations, infrastructure support, systems administration, application support, or a related technical field.* Experience with incident management, event management, technical troubleshooting, or service restoration.* Experience creating and maintaining technical documentation, operational procedures, and incident response plans.* Foundational experience troubleshooting network, server, application, or infrastructure-related issues.* Experience working in a large enterprise environment or supporting large-scale technology projects.* Strong task-management, communication, and team-collaboration skills.* Ability to communicate technical issues clearly during high-impact or time-sensitive incidents.* Working knowledge of monitoring, alerting, system availability, and capacity-management concepts.* Experience with technologies such as:* Windows Server 2016/2019/2022* Microsoft Active Directory* VMware* SUSE Linux* Citrix* Cisco routing and switching* Packet captures and network troubleshooting* General understanding of fiber, SD-WAN, and other enterprise WAN technologies.Preferred Qualifications:* Experience using PowerShell, Python, Bash, or another scripting or programming language.* Experience automating repetitive operational, monitoring, or incident-response tasks.* Familiarity with DevOps, Site Reliability Engineering, infrastructure-as-code, or continuous integration and continuous delivery practices.* Experience using source-control platforms such as Git, GitHub, GitLab, or Azure DevOps.* Experience with monitoring and observability platforms such as Datadog, SolarWinds, Splunk, Dynatrace, New Relic, or similar tools.* Familiarity with REST APIs, JSON, webhooks, and systems integrations.* Experience creating automated runbooks, remediation workflows, dashboards, or alert-enrichment processes.* Exposure to cloud platforms such as Microsoft Azure, Amazon Web Services, or Google Cloud.* Familiarity with containers and orchestration technologies such as Docker or Kubernetes.* Experience collaborating with application development, infrastructure engineering, automation, or DevOps teams.Where you'll be: 4289 Ivy Pointe Blvd, Cincinnati, Ohio 45245Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

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