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Network Operations Associate Jobs in Ohio (NOW HIRING)

Aep

Telecom Manager - Network Operations Center

Gahanna, OH · On-site

$136K - $177K/yr

Lead AEP's 24x7 Network Operations Center (NOC), ensuring reliable operation, continuous monitoring ... Associate degree in a related field plus 4+ years of applicable technical experience * High School ...

R+L Carriers

Network Engineer

Wilmington, OH · On-site

Identify and implement network automation opportunities to streamline operations and increase ... Associate degree or higher in a related field, or equivalent professional experience. * Active CCNP ...

R+L Carriers

Network Engineer

Wilmington, OH · On-site

Identify and implement network automation opportunities to streamline operations and increase ... Associate degree or higher in a related field, or equivalent professional experience. * Active CCNP ...

Bath & Body Works

Network Engineer

Columbus, OH · On-site

$83K - $122K/yr

When our associates feel supported, inspired and empowered, consumers feel it. Whether you're ... Operational Support & Incident Management * Provide 2nd-level support for store and enterprise ...

Bath & Body Works

Network Engineer

Columbus, OH

$83K - $122K/yr

When our associates feel supported, inspired and empowered, consumers feel it. Whether you're ... Operational Support & Incident Management * Provide 2nd-level support for store and enterprise ...

comtecinfo

IT Support/Network Systems Support

Akron, OH · On-site

Systems & Network Operations Center (SNOC) Specialist * This position works 12 hour shifts in order ... An associate's or bachelor's degree in Computer Science or related discipline is preferred but ...

Connected Logistics

Telecom Network Engineer

Columbus, OH · On-site

$80K - $95K/yr

... Network Associate (CCNA) and CompTIA Security+ (or equivalent DoD 8570/8140 baseline certification), or other comparable industry credential supporting telecommunications and network operations.

LOGC2

Telecom Network Engineer

Columbus, OH · On-site

$80K - $95K/yr

... Network Associate (CCNA) and CompTIA Security+ (or equivalent DoD 8570/8140 baseline certification), or other comparable industry credential supporting telecommunications and network operations.

Wow

Lead Commercial Technical Operations

Columbus, OH · On-site

Network Administrators * Vendors * Field Technicians * Service Providers * Internal WOW! teams Data ... Associate's degree or higher in: * Information Technology * Computer Science * Telecommunications

SOFIE

QC/Production Associate I

Oakwood Village, OH · On-site

$25 - $27/hr

Description: QC/Production Associate I Title | QC/Production Associate I Department | Network Operations Reports To | Facility Manager Compensation | $25-$27 Overview The QC/Production Associate I ...

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Network Operations Associate information

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How much do network operations associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for network operations associate in Ohio is $24.95, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $28.80 per hour, depending on experience, location, and employer.

What does a network operations associate do?

A Network Operations Associate is responsible for monitoring, managing, and maintaining an organization’s computer networks. They assist with troubleshooting network issues, ensuring network security, and supporting network infrastructure upgrades. Their duties often include responding to outages, performing routine system checks, and collaborating with IT teams to optimize network performance. This role is crucial in ensuring that business operations run smoothly and that network downtime is minimized.

What are the typical daily tasks and team interactions for a network operations associate?

As a Network Operations Associate, your daily responsibilities often include monitoring network performance, responding to alerts, troubleshooting connectivity issues, and performing routine maintenance on network devices. You will typically collaborate with network engineers, IT support staff, and sometimes vendors to resolve incidents and support ongoing projects. It's common to work in a fast-paced, team-oriented environment where clear communication and quick problem-solving are essential. Over time, this role can provide exposure to advanced networking concepts and opportunities for career growth into senior operations or engineering positions.

What are the key skills and qualifications needed to thrive as a network operations associate, and why are they important?

To thrive as a Network Operations Associate, you need a solid understanding of networking fundamentals, troubleshooting techniques, and typically an associate’s or bachelor’s degree in information technology or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and relevant certifications such as CompTIA Network+ or Cisco CCNA is highly beneficial. Strong attention to detail, analytical thinking, and effective communication skills help you excel in fast-paced environments and collaborate with technical teams. These skills are crucial for maintaining network stability, quickly resolving issues, and ensuring seamless business operations.
What are the most commonly searched types of Network Operations jobs in Ohio? The most popular types of Network Operations jobs in Ohio are:
What are popular job titles related to Network Operations Associate jobs in Ohio? For Network Operations Associate jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Network Operations Associate jobs in Ohio look for? The top searched job categories for Network Operations Associate jobs in Ohio are:
What cities in Ohio are hiring for Network Operations Associate jobs? Cities in Ohio with the most Network Operations Associate job openings:
Network Operations Associate jobs near you
Infographic showing various Network Operations Associate job openings in Ohio as of August 2026, with employment types broken down into 86% Full Time, 9% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $51,897 per year, or $25 per hour.

Telecom Manager - Network Operations Center

Aep

Gahanna, OH • On-site

$136K - $177K/yr

Full-time

Posted 21 days ago

Job description

Job Posting End Date

08-07-2026

Please note the job posting will close on the day before the posting end date.

Job Summary

The Telecommunications Manager is responsible for directly managing and developing telecommunications technical staff, building and sustaining collaborative relationships with Operating Company and Business Unit management, and with external partners, suppliers and vendors, and managing annual O&M and capital budgets. The Manager is expected to gain acceptance as a peer and equal partner when working directly with Operating Company and Business Unit management. The Manager will supervise and develop high performance teams of competent employees to effectively support our customers; operate, maintain and repair a reliable telecommuncations infrastructure and efficient Telecommunications systems; and produce high value results through continuous improvement and exceptional performance. The Manager will promote and apply Telecommunications solutions to meet the needs and align with the strategies of our Operating Company and Business Unit customers. He/she will lead the team to complete projects and perform all Telecommunications work activities via efficient processes and effective use of resources. The Manager will establish and maintain an open and collaborative environment that promotes safety, accountability, engagement and continuous improvement within and throughout the Telecommunications organization.

Job Description

What Will You Do?

  • Lead AEP's 24x7 Network Operations Center (NOC), ensuring reliable operation, continuous monitoring, and rapid restoration of critical network and telecommunications infrastructure.

  • Drive the transformation of network operations from a reactive alert-and-dispatch model to a proactive, intelligence-driven operating model.

  • Identify key failure types, monitor leading indicators of network degradation, and implement repeatable troubleshooting and resolution processes.

  • Build, develop, and lead a high-performing, around-the-clock operations team.

  • Oversee event correlation, troubleshooting, escalation management, and continuous process improvement.

  • Partner with Telecom Engineering & Operations to reduce customer impact and improve service reliability.

  • Improve Mean Time to Detect (MTTD) and Mean Time to Restore (MTTR).

  • Support operational excellence, resilience, and modernization initiatives across AEP's network operations environment.

What We Are Looking For

  • Bachelor's degree in Electrical Engineering, Telecommunications, Computer Science, or a related field;

  • Associate degree in a related field plus 4+ years of applicable technical experience

  • High School Diploma/GED plus 8+ years of applicable technical experience.

Additional Experience

  • 8+ years of Telecommunications/IT experience with progressive levels of responsibility; supervisory experience preferred.

  • Proven ability to lead 24x7 operational teams and manage shift-based organizations.

  • Strong knowledge of network technologies, monitoring platforms, and event management systems (NMS/EMS, telemetry, alarms, analytics).

  • Demonstrated success driving proactive monitoring, failure prevention, and first-call resolution.

  • Strong communication skills with the ability to influence engineering, operations, and business stakeholders.

  • Calm and decisive leadership during major incidents and high-impact outages.

Licenses/Certifications

  • Relevant technical certifications preferred.

Other Requirements

  • Travel required.

  • Occasional overtime required.

In addition to competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

At AEP, we're more than just an energy company - we're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!"

Compensation Data

Compensation Grade:

SP20-010

Compensation Range:

$136,539.00 - $177,503.00

The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

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