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Associate Operations Manager Jobs in Ohio (NOW HIRING)

DHL

Operations Manager (Operations Manager II)

Luckey, OH · On-site

$72K - $85K/yr

Operations Manager (Operations Manager II) The Operations Manager II role has a national salary ... With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America ...

Momentive Technologies

Operations Manager

Hebron, OH · On-site

Operations Manager The Operations Manager (OM) leads a focused factory specializing in the ... We require all associates and managers to do so too and comply with employment laws and regulations.

Momentiv Technologies

Operations Manager

Hebron, OH · On-site

Operations Manager The Operations Manager (OM) leads a focused factory specializing in the ... We require all associates and managers to do so too and comply with employment laws and regulations.

Carmax

Operations Manager

Cincinnati, OH · On-site

Position Overview As an Operations Manager in Training, you will play a key role in leading and ... We're rethinking the way people buy cars - and it's our associates that help us do just that. We ...

CarMax, Inc.

Operations Manager

Cincinnati, OH · On-site

Position Overview As an Operations Manager in Training, you will play a key role in leading and ... We're rethinking the way people buy cars - and it's our associates that help us do just that. We ...

Carmax

Operations Manager

Cincinnati, OH

Position Overview As an Operations Manager in Training, you will play a key role in leading and ... We're rethinking the way people buy cars - and it's our associates that help us do just that. We ...

Floor & Décor

Operations Manager

Cincinnati, OH

Operations * Demonstrated ability to read and review a profit and loss statement to identify areas ... Monitor associate retention and career development; communicate ideas to General Manager * Address ...

New

PDS Health

Operations Manager

Cincinnati, OH · On-site

$25.25/hr

The role of the Operations Manager Trainee (OMT) is to gain an understanding of the skills and ... Associate degree, Bachelor's degree * Five or more years of experience leading a team, mentoring ...

PDS Health

Operations Manager

Cincinnati, OH · On-site

$25.25/hr

The role of the Operations Manager Trainee (OMT) is to gain an understanding of the skills and ... Associate degree, Bachelor's degree * Five or more years of experience leading a team, mentoring ...

Ulta Beauty

Operations Manager

Strongsville, OH · On-site

The OM leads a team of Task Associates and the Merchandise Manager (MM), and is responsible for supporting the management of the operations of a retail store, including realignments, planograms and ...

Ulta Beauty, Inc.

Operations Manager

Strongsville, OH · On-site

The OM leads a team of Task Associates and the Merchandise Manager (MM), and is responsible for supporting the management of the operations of a retail store, including realignments, planograms and ...

Ulta Beauty

Operations Manager

New Philadelphia, OH · On-site

The OM leads a team of Task Associates and the Merchandise Manager (MM), and is responsible for supporting the management of the operations of a retail store, including realignments, planograms and ...

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Associate Operations Manager information

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How much do associate operations manager jobs pay per hour?

As of May 30, 2026, the average hourly pay for associate operations manager in Ohio is $24.95, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $28.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate Operations Manager, and why are they important?

To thrive as an Associate Operations Manager, you need strong organizational, analytical, and leadership abilities, often supported by a bachelor's degree in business or a related field. Familiarity with project management software, ERP systems, and data analysis tools is typically required. Exceptional communication, problem-solving, and team collaboration skills set outstanding candidates apart. These competencies are crucial for ensuring efficient operations, effective team management, and the achievement of organizational objectives.

What are some typical challenges an Associate Operations Manager may face when coordinating cross-departmental projects?

Associate Operations Managers often encounter challenges such as aligning priorities between departments, managing communication gaps, and ensuring timely delivery of shared objectives. Successfully navigating these issues requires strong organizational and interpersonal skills, as well as the ability to adapt to shifting project requirements. Proactively fostering collaboration and maintaining transparency with all stakeholders helps mitigate these challenges and ensures smooth project execution.

What does an Associate Operations Manager do?

An Associate Operations Manager assists in overseeing the daily operations of a business or department, ensuring processes run efficiently and effectively. They support senior operations managers by coordinating tasks, managing staff schedules, analyzing workflow, and implementing improvements. Their responsibilities may also include monitoring performance metrics, resolving operational issues, and helping to develop strategies that enhance productivity and customer satisfaction.

What is the difference between Associate Operations Manager vs Operations Supervisor?

AspectAssociate Operations ManagerOperations Supervisor
ResponsibilitiesSupports operational strategies, manages teams, assists in process improvementsOversees daily operations, manages staff, ensures workflow efficiency
Required CredentialsBachelor's degree, relevant certifications often preferredHigh school diploma or equivalent, leadership experience beneficial
Work EnvironmentOffice setting, cross-department collaborationWarehouse, retail, or manufacturing floors
Industry UsageCommon in corporate and logistics sectorsPrevalent in retail, manufacturing, and distribution

The Associate Operations Manager and Operations Supervisor roles share similarities in overseeing daily activities and requiring leadership skills. However, the Associate Operations Manager typically focuses on supporting broader operational strategies and may require a higher level of education or certifications. The Operations Supervisor is more hands-on, managing daily workflows directly on the ground. Both roles are essential for maintaining efficient operations within their respective environments.

What are the most commonly searched types of Operations Manager jobs in Ohio? The most popular types of Operations Manager jobs in Ohio are:
What are popular job titles related to Associate Operations Manager jobs in Ohio? For Associate Operations Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Associate Operations Manager jobs in Ohio look for? The top searched job categories for Associate Operations Manager jobs in Ohio are:
What cities in Ohio are hiring for Associate Operations Manager jobs? Cities in Ohio with the most Associate Operations Manager job openings:
Associate Operations Manager jobs near you
Infographic showing various Associate Operations Manager job openings in Ohio as of May 2026, with employment types broken down into 69% Full Time, 30% Part Time, and 1% Contract. Highlights an 82% Physical, 4% Hybrid, and 14% Remote job distribution, with an average salary of $51,897 per year, or $25 per hour.
Operations Manager

Operations Manager

Divisions Maintenance Group

Cincinnati, OH • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Divisions Maintenance Group rating

6.5

Company rating: 6.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

115th of 208 rated facilities management

Job description

Title:Operations Manager

Reports To:GTM Department Leader

Department:GTM

Location:Cincinnati, OH

Position Status:Salary Exempt

About DMG:

Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country.

We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of "Uninterrupted Peace of Mind."

DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits.

Job Summary:

The Operations Manager (OM) serves as a strategic operational partner to the department leader, responsible for driving consistent execution, service excellence, and operational performance across assigned strategic accounts and teams. This role provides senior-level operational oversight, manages high-impact customer and ticket escalations, and ensures effective workload distribution across Account Executives (AEs) in training and Associate Operations Managers (AOMs).

The OM plays a critical leadership role in developing early-career talent, supporting succession planning, and maintaining operational discipline at scale. This position balances hands-on operational management with strategic planning, data-driven decision-making, and cross-functional collaboration to support account growth, customer satisfaction, and KPI achievement.

What You'll Do:

  • Act as a strategic operational advisor and support partner to the department leader, providing insight, recommendations, and execution support for key initiatives, staffing strategies, and account priorities.
  • Provide operational leadership across assigned strategic accounts, ensuring consistent execution, adherence to client requirements, and achievement of service-level agreements and KPIs.
  • Own and manage high-level ticket and customer escalations, serving as the primary escalation point for complex, high-impact issues and ensuring timely resolution and stakeholder alignment.
  • Oversee workload planning and load balancing across Account Executives (AEs) in training and Associate Operations Managers (AOMs) by monitoring volume, capacity, and coverage, and proactively adjusting assignments to maintain service levels and operational resilience.
  • Directly manage and mentor AOMs and AEs during their training period, providing coaching, performance feedback, and development guidance to build operational readiness and leadership capability.
  • Ensure consistent onboarding, training reinforcement, and performance management for early-career and in-training employees, with a focus on accountability, engagement, and long-term development.
  • Partner closely with AOMs and Operations peers to execute operational plans, identify performance gaps, and implement corrective actions or process improvements.
  • Lead or support cross-functional operational initiatives, collaborating with Field teams, service providers, and internal stakeholders to deliver scalable solutions and improve service delivery.
  • Support strategic customer relationships by participating in executive-level communications and Top-to-Top meetings with senior customer leadership as requested.
  • Analyze operational productivity, quality, and financial performance data to identify trends, risks, and opportunities, and translate insights into actionable improvements.
  • Drive continuous improvement by identifying inefficiencies, recommending solutions, and leading or supporting the implementation of process, technology, and workflow enhancements.
  • Reinforce a customer-focused, solutions-oriented culture by modeling urgency, ownership, professionalism, and sound risk management in all interactions.
  • Support change management initiatives and help ensure operational readiness during periods of growth, peak demand, or organizational change.
  • Other duties as assigned by management.

    • What You Need:

  • Bachelor's degree preferred in Business Administration, Operations Management, Management, Supply Chain, Facilities Management, or a related field, or equivalent relevant work experience.
  • 5+ years of related experience in operations management, service delivery, sales support, facilities maintenance, or service provider environments, including direct customer interaction and leadership responsibility for teams delivering services.
  • Proven experience leading, coaching, and developing team members, including early-career, in-training, or first-time contributors, with a focus on performance, accountability, and engagement.
  • Strong operational and strategic mindset, with the ability to manage day-to-day execution while maintaining alignment with broader goals, KPIs, customer expectations, and business impact.
  • Demonstrated ability to manage complex escalations, assess risk, make sound decisions under pressure, and escalate appropriately while aligning with department leadership.
  • Proven ability to prioritize and manage multiple workstreams, tickets, projects, and initiatives simultaneously in a fast-paced environment.
  • Strong problem-solving and critical-thinking skills, with the ability to quickly evaluate options, anticipate downstream impacts, and implement effective solutions.
  • Attention to detail balanced with a big-picture perspective on service delivery, customer experience, operational efficiency, and scalability.
  • Experience partnering cross-functionally and communicating effectively with internal stakeholders, Field teams, customers, and service providers at all levels, including senior leadership.
  • Ability to improve operational processes while meeting or exceeding Customer KPIs within established budget thresholds.
  • Strong analytical skills with the ability to compile, interpret, and act on operational and performance data.
  • Excellent written and verbal communication skills, with the ability to clearly convey expectations, feedback, priorities, and status updates to diverse audiences.
  • Strong working knowledge of Microsoft Office applications including Excel, Word, PowerPoint, SharePoint, Teams, and Outlook. CRM experience is a plus.
  • Ability to quickly learn and adopt new technology platforms and operational systems.
  • Availability to be on call during peak operational periods as required.
  • Willingness to travel for business needs related to account support, customer engagement, or growth initiatives when required.
  • Ability to manage the stress of a fast-paced environment.
  • Ability to meet the in-person requirements of the team and/or business needs.

    • What You'll Get:

    At DMG, you'll be part of an amazing team that encourages learning, growth, and advancement. Our company has an entrepreneurial spirit that rewards self-starters and encourages employees to take charge of their own careers.

    Some of our many benefits include:

  • Health, dental and vision coverage on day 1.
  • Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting.
  • Paid Primary and Secondary Caregiver leave.
  • Employee Assistance Program to assist with everyday challenges.
  • Paid time off to volunteer.

    • Divisions Maintenance Group is an equal opportunity employer.

    Employment Type: Full-Time

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