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Ticket Operations Jobs in Ohio (NOW HIRING)

AEG

Director, Season Ticket Sales

Columbus, OH · On-site

... Operations and Service staff members to provide the highest level of customer service for all season ticket holders and partial plan customers • Administer efficient, accurate, and timely reporting ...

Miamioh

Athletic Ticket Office Student

Oxford, OH · On-site

Job Title Athletic Ticket Office Student Department Ticket Operations JM Worker Type Student (Fixed Term) Pay Information For hourly student pay rates, please visit the Student Job Classification ...

TQL Stadium

Box Office Representative

Cincinnati, OH · On-site

$16.25 - $22/hr

Ticket Operations Reports to: Manager of Ticket Operations Job Summary Box Office Representatives assist customers with the selection and purchase of their tickets, while providing helpful ...

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Ticket Operations information

See Ohio salary details

$9

$22

$46

How much do ticket operations jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for ticket operations in Ohio is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $26.30 per hour, depending on experience, location, and employer.

What is a ticket operations?

A Ticket Operations job involves managing the sale, distribution, and organization of tickets for events, venues, or organizations. Responsibilities typically include overseeing ticketing systems, handling customer inquiries, ensuring smooth event admissions, and reconciling sales reports. Professionals in this role work closely with sales, marketing, and customer service teams to maximize attendance and revenue while providing a seamless ticketing experience. Strong attention to detail, problem-solving skills, and knowledge of ticketing software are essential for success in this role.

What are the typical daily responsibilities of someone working in ticket operations?

In Ticket Operations, your day-to-day duties typically include processing ticket orders, managing seating assignments, handling ticket sales inquiries, and resolving customer issues or discrepancies. You will often coordinate with other departments like marketing, box office staff, and event management to ensure accurate ticket inventory and seamless event access for guests. Maintaining accurate records and preparing reports related to sales and attendance are also common tasks. The role requires multitasking and strong attention to detail to ensure a successful event experience for both attendees and organizers.

What are the key skills and qualifications needed to thrive in ticket operations, and why are they important?

To thrive in Ticket Operations, you need strong organizational skills, attention to detail, and experience in event ticketing or a related administrative field. Familiarity with ticketing software platforms like Ticketmaster, Salesforce, Tessitura, or other box office systems is often required, along with proficiency in Microsoft Office. Excellent communication, customer service orientation, and the ability to problem-solve under pressure are valuable soft skills. These skills ensure efficient ticket management, a positive guest experience, and smooth coordination between operational and sales teams during events.

What are the most commonly searched types of Ticket Operations jobs in Ohio?

The most popular types of Ticket Operations jobs in Ohio are:

What are popular job titles related to Ticket Operations jobs in Ohio?

For Ticket Operations jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Ticket Operations jobs in Ohio look for?

The top searched job categories for Ticket Operations jobs in Ohio are:

What cities in Ohio are hiring for Ticket Operations jobs?

Cities in Ohio with the most Ticket Operations job openings:

Ticket Operations jobs near you
Infographic showing various Ticket Operations job openings in Ohio as of August 2026, with employment types broken down into 81% Full Time, 15% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,762 per year, or $23 per hour.

Assistant Director, Ticket Operations

AEG

Cincinnati, OH • On-site

Full-time

Posted 23 days ago

Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
The University of Cincinnati, Department of Athletics is seeking applicants for an Assistant Director of Ticket Operations (Assistant Manager Athletic Tickets).
The successful candidate will report to the Assistant AD of Ticket Operations and will be expected to assist in supervising the ticket operations for all athletics events at the University while following all departmental, university, conference, and NCAA policies and regulations.
Essential Functions
  • Serve as ticket operations oversight for the UC Baseball program. Assist other ticket office employees with the ticket operations for their assigned sports.
  • Ensure adequate staffing and training of student gameday workers and assign box-office and game day roles for ticketed athletic events.
  • Assist in the development of policies and procedures for the ticket office and game operations, assigning season tickets, and special assignments.
  • Design and maintain system for cash control. Perform daily reconciliation of receipts and deposit money. Maintain record of all sales and receipts and prepare reports as necessary.
  • Disseminate event and ticketing information to the campus community and general public from inside the box office and through phone conversations and email communication.
  • Assist in operating ticketing software (including TM Archtics, Host, TM1 and Account Manager) to build seating manifests, manage inventory, determine pricing, etc.
  • Collaborate with staff members and business partners to ensure efficient operations and exceptional experience for customers and donors.
  • May provide direct and/or indirect supervision to exempt and non-exempt staff (i.e., hiring/firing, performance evaluations, disciplinary action, approve time off, etc.).
  • Perform related duties based on departmental need. This job description can be changed at any time.

Required Education
  • Bachelor's Degree
  • Six (6) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.

Additional Qualifications Considered
  • Must be able to work some evenings and weekends.
  • Previous experience with Ticketmaster's Archtics.

Application Process
Include a cover letter of interest and a current CV/Resume. All certifications and other documentation can be uploaded using the Additional Documents section in the application. Applications without a cover letter and CV/Resume will not be considered for the position.
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About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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