Director Ticket Operations Jobs in Ohio (NOW HIRING)

The University of Cincinnati Department of Athletics competes at the highest level of intercollegiate athletics with the vision to reach Next Level Success for all 18 varsity teams and more than 450 student-athletes. The Bearcats have a proud athletics history, winning eight national championships and 118 conference titles. The Cincinnati men's basketball team is among the 15 winningest programs all-time, while the football team became the first non-Power Five program to compete in the College Football Playoff in 2021. Olympic gold medalist volleyball player Jordan Thompson, NBA Hall of Famer Oscar Robertson and Major League Baseball legend Sandy Koufax are among the several luminaries who have competed as Bearcats.

In 2023, the Bearcats entered a new era as a Power Four School when they officially joined the Big 12 Conference, positioning Cincinnati among the nation's premier athletics programs.

Off the field, UC student-athletes continue to find success, as well, collectively posting a school-record 3.54 GPA in the Fall of 2025.

Under the leadership of Director of Athletics John Cunningham, and supported by more than 150 full-time staff members, UC Athletics' mission is to connect our community, enhance our university and impact the lives of student-athletes as they prepare to change the world on and off the field.

For more information visit gobearcats.com.

The University of Cincinnati, Department of Athletics is seeking applicants for an Assistant Director of Ticket Operations (Assistant Manager Athletic Tickets).

The successful candidate will report to the Assistant AD of Ticket Operations and will be expected to assist in supervising the ticket operations for all athletics events at the University while following all departmental, university, conference, and NCAA policies and regulations.

• Serve as ticket operations oversight for the UC Baseball program. Assist other ticket office employees with the ticket operations for their assigned sports.
• Ensure adequate staffing and training of student gameday workers and assign box-office and game day roles for ticketed athletic events.
• Assist in the development of policies and procedures for the ticket office and game operations, assigning season tickets, and special assignments.
• Design and maintain system for cash control.  Perform daily reconciliation of receipts and deposit money. Maintain record of all sales and receipts and prepare reports as necessary.
• Disseminate event and ticketing information to the campus community and general public from inside the box office and through phone conversations and email communication.
• Assist in operating ticketing software (including TM Archtics, Host, TM1 and Account Manager) to build seating manifests, manage inventory, determine pricing, etc.
• Collaborate with staff members and business partners to ensure efficient operations and exceptional experience for customers and donors. 
• May provide direct and/or indirect supervision to exempt and non-exempt staff (i.e., hiring/firing, performance evaluations, disciplinary action, approve time off, etc.). 
• Perform related duties based on departmental need. This job description can be changed at any time.

• Bachelor’s Degree
• Six (6) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.

• Two (2) years of experience in ticket operations, which can be as a student or other part-time experience.

• Must be able to work some evenings and weekends.
• Previous experience with Ticketmaster’s Archtics.

Interested and qualified applicants must apply online and include a cover letter of interest and a current CV/Resume. All certifications and other documentation can be uploaded using the Additional Documents section in the application. Applications without a cover letter and CV/Resume will not be considered for the position.