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Ticket Operations Manager Jobs in Ohio (NOW HIRING)

We're seeking a dedicated and passionate Part-Time Operations Associate to support our lottery ticket operations. Reporting to the Operations Manager, this position is based on-site in Columbus, OH

We're seeking a dedicated and passionate Part-Time Operations Associate to support our lottery ticket operations. Reporting to the Operations Manager, this position is based on-site in Columbus, OH

We're seeking a dedicated and passionate Part-Time Operations Associate to support our lottery ticket operations. Reporting to the Operations Manager, this position is based on-site in Columbus, OH

The Ticket Line Centralization Manager provides oversight and management of the daily ticket-line ... Continually searches for ways to improve process and operations * Follows all company policies and ...

Box Office Representative

Cincinnati, OH · On-site

$16.25 - $22/hr

Ticket Operations Reports to: Manager of Ticket Operations Job Summary Box Office Representatives assist customers with the selection and purchase of their tickets, while providing helpful ...

Box Office Representative

Cincinnati, OH · On-site

$16.25 - $22/hr

Ticket Operations Reports to: Manager of Ticket Operations Job Summary Box Office Representatives assist customers with the selection and purchase of their tickets, while providing helpful ...

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Parking Operations Manager Location: Cleveland, Ohio Service Areas: Cleveland and the surrounding ... Order all supplies: ticket rolls, badges, parking equipment replacements, etc. and keep monthly ...

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Ticket Operations Manager information

See Ohio salary details

$29.5K

$60.3K

$112.7K

How much do ticket operations manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for ticket operations manager in Ohio is $60,328.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $73,700.00 per year, depending on experience, location, and employer.

What is the difference between Ticket Operations Manager vs Ticketing Coordinator?

AspectTicket Operations ManagerTicketing Coordinator
ResponsibilitiesOversees ticketing processes, manages teams, ensures smooth operations, and handles high-level issues.Assists with ticket sales, manages customer inquiries, and supports daily ticketing activities.
Required SkillsLeadership, operational management, industry knowledge, and technical skills.Customer service, communication, and basic technical understanding.
Work EnvironmentSupervisory role in event venues, ticketing offices, or online platforms.Customer-facing roles at ticket counters, call centers, or online support.

The Ticket Operations Manager focuses on overseeing the entire ticketing process and managing teams, while the Ticketing Coordinator handles day-to-day support and customer interactions. Both roles are essential in the ticketing industry but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Ticket Operations Manager, and why are they important?

To thrive as a Ticket Operations Manager, you need expertise in ticketing systems, event coordination, and strong organizational skills, typically supported by experience in event management or a related field. Familiarity with ticketing platforms like Ticketmaster, CRM software, and data reporting tools is essential. Excellent communication, leadership, and problem-solving abilities help manage staff, resolve customer issues, and streamline operations. These skills ensure efficient ticket sales, positive customer experiences, and the smooth execution of events.

What does a Ticket Operations Manager do?

A Ticket Operations Manager oversees the ticketing process for events, venues, or organizations. Their responsibilities include managing ticket sales, coordinating with box office staff, ensuring seamless ticket distribution, and resolving customer issues related to ticketing. They often work closely with event organizers, sales teams, and technology providers to ensure a smooth ticket buying experience for customers. Additionally, they analyze sales data, implement pricing strategies, and ensure compliance with relevant policies and regulations.

How does a Ticket Operations Manager typically collaborate with other departments during major events?

A Ticket Operations Manager works closely with departments such as marketing, sales, security, and customer service to ensure events run smoothly. They coordinate with marketing to implement promotional offers, with sales to monitor ticket inventory, and with security to manage access control and prevent fraud. During major events, frequent communication and real-time problem-solving with these teams are essential to address last-minute issues and provide a seamless experience for attendees.
What are the most commonly searched types of Ticket Operations jobs in Ohio? The most popular types of Ticket Operations jobs in Ohio are:
What are popular job titles related to Ticket Operations Manager jobs in Ohio? For Ticket Operations Manager jobs in Ohio, the most frequently searched job titles are:
What cities in Ohio are hiring for Ticket Operations Manager jobs? Cities in Ohio with the most Ticket Operations Manager job openings:
Intern, Ticket Sales & Service - Fall

Intern, Ticket Sales & Service - Fall

Columbus Crew

Columbus, OH • On-site

$14.50 - $19.50/hr

Other

Posted 4 days ago

New


Job description

Position Summary: The Columbus Crew is seeking college students who want the opportunity to develop valuable skills and gain firsthand experience in the professional sports industry as a Client Services/Ticket Sales Intern. Participants will be supervised by the Director Client Services and Manager of Season Ticket Sales for the Columbus Crew. The intern will learn all aspects of the coordination and administration of Ticket Sales, Fan Service, Ticket Operations, Grassroots Event Operations and Game Day Operations. This internship is designed for college students who require an internship to receive college credit. The summer internship will run from August-November.

Essential Duties and Responsibilities:

  • Assisting with daily correspondence to Columbus Crew guests and clients
  • Delivering superior customer service and exceeding fan expectations
  • Researching customer retention strategies
  • Administrative office duties including filing, organizing, data entry and mailing
  • Assisting in planning and implementing special marketing events and promotions
  • Working closely with sales staff to fulfill orders
  • Assisting with ticket sales activities and events, including receptions and game day entertainment
  • Contribute to brainstorming; planning and implementation of ticket sales plans; providing ideas and proposals

Required Skills, Experience & Abilities:

  • Background in sales, marketing, business, customer service or communications is encouraged
  • Strong communication skills; both verbal and written
  • Detail oriented and enthusiastic about working within a sports-related environment
  • Creative and outgoing self-starter
  • Must receive college credit for an internship with Columbus Crew