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Ski Resort Operations Manager Jobs in Ohio (NOW HIRING)

TJO 10 X 10 MANAGEMENT, L.P.

Housekeeper

Nova, OH · On-site

Ensures compliance with federal, state, and local agencies that regulate resort operations. * s are ... Possess excellent organization skills, as well as the ability to manage and complete multiple tasks ...

Benchmark

... operations for The Shores Resort & Spa . This role ensures the integrity of financial reporting, protects company assets, drives profitability, and provides financial guidance to the General Manager ...

NVA

General Manager

Grove City, OH · On-site

$55K - $65K/yr

About the Role The General Manager is accountable for the day-to-day operations and overall performance of the resort. You'll lead through the NVA leadership competencies and brand standards ...

PetSuites

General Manager

Grove City, OH

$55K - $65K/yr

We are looking for a General Manager to take full ownership of resort performance -- from sales growth and EBITDA to team development, operational excellence, and community presence. This is not a ...

PetSuites

General Manager

Grove City, OH · On-site

$55K - $65K/yr

We are looking for a General Manager to take full ownership of resort performance - from sales growth and EBITDA to team development, operational excellence, and community presence. This is not a ...

DoubleTree Canton Downtown

Housekeeper

Canton, OH · On-site

$13 - $16.75/hr

As a wholly owned subsidiary of the Hall of Fame Resort & Entertainment Company the Doubletree ... Housekeeping Supervisor - Housekeeping Manager - Operations Manager - Assistant General Manager ...

Resort Lifestyle Communities

Executive Chef

Loveland, OH · On-site

$341/wk

Join Our Mission At Resort Lifestyle Communities (RLC), serving seniors isn't just a job, it's a ... On-Budget Operations About the Role We are seeking a purpose-driven Executive Chef to join our ...

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Ski Resort Operations Manager information

What does a ski resort operations manager do?

A Ski Resort Operations Manager oversees the daily operations of a ski resort, ensuring all departments run smoothly and safely. Their responsibilities typically include managing staff, coordinating ski lift operations, maintaining equipment, ensuring guest safety, and delivering excellent customer service. They also collaborate with other managers to optimize resort services and handle emergency situations as needed. This role is essential for providing guests with a safe and enjoyable experience during the ski season.

What are the key skills and qualifications needed to thrive as a ski resort operations manager?

To thrive as a Ski Resort Operations Manager, you need expertise in resort management, knowledge of ski area safety protocols, and experience in hospitality, often supported by a degree in hospitality or business management. Familiarity with resort management software, scheduling systems, and safety certification such as PSIA/AASI or avalanche training is typically required. Strong leadership, problem-solving, and effective communication skills help you manage diverse teams and provide excellent guest experiences. These skills ensure smooth resort operations, guest safety, and high-quality service in a dynamic and seasonal environment.

What are some common challenges faced by ski resort operations managers during peak season, and how can they effectively address them?

During peak season, Ski Resort Operations Managers often face challenges such as managing high guest volumes, coordinating multiple departments (like lift operations, maintenance, and guest services), and ensuring safety on the slopes. Effective communication, proactive scheduling, and real-time problem-solving are crucial to maintaining smooth operations. Managers typically rely on strong leadership and adaptability to handle weather-related disruptions and guest concerns, while also motivating staff to deliver excellent service during busy periods.

What is the difference between Ski Resort Operations Manager vs Ski Resort Supervisor?

AspectSki Resort Operations ManagerSki Resort Supervisor
ResponsibilitiesOversees entire resort operations, including guest services, safety, and staff managementManages daily activities of specific departments, such as lift operations or guest services
CredentialsExperience in resort management, certifications in safety and hospitalityRelevant experience in specific resort departments, safety certifications often required
Work EnvironmentOffice-based with on-site visits, overseeing multiple departmentsPrimarily on-site, supervising staff and operations directly
Industry UsageCommonly used in larger resorts with multiple departmentsUsed in resorts of all sizes, focusing on specific operational areas

The Ski Resort Operations Manager has a broader scope, overseeing overall resort functions, while the Ski Resort Supervisor focuses on managing specific departments or areas. Both roles require safety certifications and industry experience, but the manager's role is more strategic and comprehensive.

What are popular job titles related to Ski Resort Operations Manager jobs in Ohio?

For Ski Resort Operations Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Ski Resort Operations Manager jobs in Ohio look for?

The top searched job categories for Ski Resort Operations Manager jobs in Ohio are:

What cities in Ohio are hiring for Ski Resort Operations Manager jobs?

Cities in Ohio with the most Ski Resort Operations Manager job openings:

Ski Resort Operations Manager jobs near you
Infographic showing various Ski Resort Operations Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Resort Night Manager on Duty

Kalahari Resorts & Conventions

Sandusky, OH • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Kalahari Resorts rating

5.8

Company rating: 5.8 out of 10

Based on 96 frontline employees who took The Breakroom Quiz

67th of 107 rated hotels

Job description

Help Deliver the Kalahari Experience
At Kalahari Resorts & Conventions, we don't just create vacations-we craft unforgettable experiences. Home to America's Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.
But we're more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities-treating people like family, giving back generously, and creating spaces where everyone feels valued.
Through our partnership with charity: water, we're also committed to bringing clean water to one million people in Africa.
Resort Night Manager on Duty
Kalahari Resorts & Conventions is seeking a Resort Night Manager on Duty. The Resort Night Manager on Duty (MOD) is a working Guest Services leadership position responsible for overseeing Front Desk operations while serving as the primary operational leader for the resort during 2nd shift. This role leads by example, actively assisting guests and associates while ensuring exceptional service, efficient operations, and seamless communication across all resort departments.
In this role, this leader supports the Front Desk team during peak arrival periods, responds to guest concerns, makes operational decisions, and partners with department leaders to maintain a safe, organized, and guest-focused resort environment. The Night MOD balances hands-on Guest Services responsibilities with resort-wide leadership to ensure operational excellence throughout the evening.
As part of our leadership team, you'll embody our Promise to Lead with Love-guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You'll ensure every guest receives a warm, personalized, and seamless experience from arrival to departure. Through leading and supporting the resort team, you help create a positive work environment that empowers associates to exceed guest expectations at every touchpoint.
Key Responsibilities
  • Serve as a working leader for the Guest Services team, providing hands-on support during peak check-in and guest service periods.
  • Act as the primary Manager on Duty for the resort during 2nd shift, supporting all operational departments.
  • Lead by example while coaching and developing Guest Services associates.
  • Resolve guest concerns promptly and professionally, utilizing service recovery when appropriate.
  • Respond to operational issues, emergencies, and associate needs throughout the resort.
  • Conduct regular resort walks to ensure cleanliness, safety, security, and brand standards are maintained.
  • Collaborate with Security, Housekeeping, Engineering, Food & Beverage, and other departments to ensure seamless evening operations.
  • Complete shift reports, document incidents, and communicate key operational updates to the leadership team.

What We're Looking For
  • You must have a broad understanding of the tourism industry and the day-to-day functions of all aspects of a resort.
  • Seeking 2-5 years' experience from a smaller property (under 500 rooms) manager or a large property (over 500 rooms) supervisor.
  • Previous use of a Property Management System.
  • Significant guest resolution, guest conflict, and positive service recovery experience.
  • An attention to detail, organized, forward-thinking, and motivate individuals.
  • Experience with scheduling 10 or more associates.
  • Proven experience in teaching others.
  • Someone with a fun and engaging personality.

A Sampling of Our Benefits
Our team enjoys a comprehensive benefits package, including:
  • Career growth opportunities with promotion from within
  • 401(k) matching, paid time off, and holiday compensation
  • Health, dental, and vision coverage for full-time associates
  • Employee appreciation events, discounts, and perks at all resorts
  • Education assistance programs to help advance your career

Be Part of Something Extraordinary
At Kalahari, we believe the best leaders Lead with Love-because love builds trust, inspires growth, and creates experiences that last a lifetime. That's why we're proud to be recognized by Forbes as one of America's Best Midsize Employers, America's Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.
Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.
| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |
Kalahari Resorts & Conventions is an Equal Opportunity Employer.

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