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Ski Resort Operations Manager Jobs (NOW HIRING)

LEGOLAND Parks

Resort Operations Manager

Goshen, NY · On-site

The Zonal Operations Manager is a critical leadership role within the Resort, responsible for overseeing the day-to-day operations of a specific geographical zone. Reporting to the Senior Park ...

LEGOLAND Parks

Resort Operations Manager

Goshen, NY · On-site

$62K/yr

The Zonal Operations Manager is a critical leadership role within the Resort, responsible for overseeing the day-to-day operations of a specific geographical zone. Reporting to the Senior Park ...

Goodwin Recruiting

Ski Lift Mechanic

Killington, VT

Our client is seeking a skilled Ski Lift Mechanic to join a premier mountain resort operation in New Hampshire. This is a year-round, full-time opportunity supporting the maintenance, repair, and ...

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Ski Resort Operations Manager information

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$32K

$59.7K

$112.5K

How much do ski resort operations manager jobs pay per year?

As of Jun 15, 2026, the average yearly pay for ski resort operations manager in the United States is $59,697.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $61,500.00 per year, depending on experience, location, and employer.

What does a Ski Resort Operations Manager do?

A Ski Resort Operations Manager oversees the daily operations of a ski resort, ensuring all departments run smoothly and safely. Their responsibilities typically include managing staff, coordinating ski lift operations, maintaining equipment, ensuring guest safety, and delivering excellent customer service. They also collaborate with other managers to optimize resort services and handle emergency situations as needed. This role is essential for providing guests with a safe and enjoyable experience during the ski season.

What are some common challenges faced by Ski Resort Operations Managers during peak season, and how can they effectively address them?

During peak season, Ski Resort Operations Managers often face challenges such as managing high guest volumes, coordinating multiple departments (like lift operations, maintenance, and guest services), and ensuring safety on the slopes. Effective communication, proactive scheduling, and real-time problem-solving are crucial to maintaining smooth operations. Managers typically rely on strong leadership and adaptability to handle weather-related disruptions and guest concerns, while also motivating staff to deliver excellent service during busy periods.

What are the key skills and qualifications needed to thrive as a Ski Resort Operations Manager, and why are they important?

To thrive as a Ski Resort Operations Manager, you need expertise in resort management, knowledge of ski area safety protocols, and experience in hospitality, often supported by a degree in hospitality or business management. Familiarity with resort management software, scheduling systems, and safety certification such as PSIA/AASI or avalanche training is typically required. Strong leadership, problem-solving, and effective communication skills help you manage diverse teams and provide excellent guest experiences. These skills ensure smooth resort operations, guest safety, and high-quality service in a dynamic and seasonal environment.

What is the difference between Ski Resort Operations Manager vs Ski Resort Supervisor?

AspectSki Resort Operations ManagerSki Resort Supervisor
ResponsibilitiesOversees entire resort operations, including guest services, safety, and staff managementManages daily activities of specific departments, such as lift operations or guest services
CredentialsExperience in resort management, certifications in safety and hospitalityRelevant experience in specific resort departments, safety certifications often required
Work EnvironmentOffice-based with on-site visits, overseeing multiple departmentsPrimarily on-site, supervising staff and operations directly
Industry UsageCommonly used in larger resorts with multiple departmentsUsed in resorts of all sizes, focusing on specific operational areas

The Ski Resort Operations Manager has a broader scope, overseeing overall resort functions, while the Ski Resort Supervisor focuses on managing specific departments or areas. Both roles require safety certifications and industry experience, but the manager's role is more strategic and comprehensive.

More about Ski Resort Operations Manager jobs
What cities are hiring for Ski Resort Operations Manager jobs? Cities with the most Ski Resort Operations Manager job openings:
What states have the most Ski Resort Operations Manager jobs? States with the most job openings for Ski Resort Operations Manager jobs include:
What job categories do people searching Ski Resort Operations Manager jobs look for? The top searched job categories for Ski Resort Operations Manager jobs are:
Ski Resort Operations Manager jobs near you
Infographic showing various Ski Resort Operations Manager job openings in the United States as of June 2026, with employment types broken down into 1% Internship, 13% Full Time, 75% Part Time, 9% Contract, and 2% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $59,697 per year, or $28.7 per hour.
Resort Operations Manager

Resort Operations Manager

Lakehouse Hotel & Resort

San Marcos, CA • On-site

Other

Posted 20 days ago

Job description

RESORT OPERATIONS MANAGER

The Resort Operations Manager oversees the daily operations of the Front Office, Housekeeping, Lake and Lodge departments. This role provides direct leadership to department managers, ensuring alignment, service excellence, and operational efficiency throughout the resort. Reporting to the General Manager, the Resort Operations Manager is responsible for driving performance, enhancing the guest experience, and maintaining accountability to resort standards.

THE DUTIES OF THE RESORT OPERATIONS MANAGER INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING:

  • Oversee daily resort operations across Front Office, Housekeeping, Lake and Lodge to ensure seamless guest experiences and operational excellence.
  • Oversee all aspects of membership operations for the Lake and Lodge areas, including member relations, retention, and growth initiatives; ensure a seamless and engaging experience that fosters loyalty and satisfaction across all membership types.
  • Develop and implement community engagement and communication strategies that strengthen member connections, promote participation in programs and events, and enhance the property's presence and reputation within the local and regional community.
  • Provide direct leadership, direction, and accountability to department managers to ensure effective execution of service standards, cleanliness expectations, and facility operations.
  • Drive cross-department collaboration to promote efficiency, clear communication, and operational alignment.
  • Address escalated guest concerns and ensure timely, effective resolution to protect the guest experience.
  • Lead and develop department managers, fostering a culture of accountability, engagement, and continuous improvement.
  • Monitor operational performance metrics, labor management, and service standards, identifying opportunities for improvement as needed.
  • Ensure compliance with resort policies, procedures, safety regulations, and brand standards.
  • Facilitate regular operational meetings to review performance results, guest feedback, and improvement initiatives.
  • Perform other duties and responsibilities as assigned based on the needs of the business.

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