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Resort Operations Manager Jobs (NOW HIRING)

Westgate Resorts

Director, Resort Operations

FL · On-site

The Director of Resort Operations reports directly to the General Manager and is responsible for leading the day-to-day operations of a 292-key resort with approximately 150 team members . This ...

Marriott Vacations Worldwide

$44K - $58K/yr

Manage email inboxes for Resort Operations - both corporate and field support. * Maintain Corporate Resort Operations TRIP pages, as assigned. * Maintain organized trackers, files, and shared ...

RMC Resort Management

Resort Manager

Hilton Head Island, SC · On-site

$55K - $60K/yr

The Mission As Resort Manager, you'll take charge of high-impact resort operations on Hilton Head Island--driving measurable results through a performance-driven, customer-first approach. This role ...

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How much do resort operations manager jobs pay per year?

As of Aug 4, 2026, the average yearly pay for resort operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a resort operations manager?

To thrive as a Resort Operations Manager, you need strong leadership, hospitality management expertise, and a relevant degree or equivalent experience. Familiarity with property management systems (PMS), booking platforms, and budgeting software is typically required. Excellent interpersonal skills, conflict resolution abilities, and organizational acumen help you motivate teams and ensure guest satisfaction. These skills are crucial to maintain efficient operations, deliver outstanding guest experiences, and drive the resort's overall success.

What are some common challenges faced by resort operations managers and how can they be addressed?

Resort Operations Managers often encounter challenges such as managing diverse teams, balancing guest satisfaction with operational efficiency, and responding quickly to unexpected issues like maintenance emergencies or staffing shortages. Successfully addressing these challenges requires strong communication skills, proactive planning, and the ability to remain calm under pressure. Building a reliable support team, maintaining open lines of communication with staff, and implementing clear standard operating procedures can help managers effectively navigate these common obstacles and ensure smooth resort operations.

What does a resort operations manager do?

A Resort Operations Manager oversees the daily operations of a resort, ensuring that all departments such as housekeeping, front desk, maintenance, food and beverage, and guest services run smoothly. They are responsible for maintaining high levels of guest satisfaction, managing staff, budgeting, and implementing policies and procedures. Their role also includes addressing guest concerns, coordinating with vendors, and ensuring compliance with safety and quality standards. Ultimately, they work to maximize efficiency and profitability while delivering an exceptional guest experience.
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Resort Operations Manager jobs near you
Infographic showing various Resort Operations Manager job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Resort Operations Manager - PM

Brasstown Valley Resort & Spa

Atlanta, GA

Full-time

Medical, Dental, Retirement

Re-posted yesterday

Job description

Resort Operations Manager

Brasstown Valley Resort & Spa offers a luxury mountain experience through exceptional lodging and dining, an 18-hole championship golf course, Equestrian stables, a full-service Spa, and activities for all ages. Brasstown is a place where families and groups of any size can make mountain memories year after year.

We are managed by the Southeast's premiere hospitality management company, Coral Hospitality.

COME AND JOIN OUR AMAZING TEAM!!!

Job Summary:
We are searching for a Resort Operations Manager to oversee the evening operations of our resort, including managing staff, ensuring guest satisfaction, and maintaining high standards of service. The ideal candidate will be adept at working nights to handle evening operations and emergencies as needed.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or related field preferred experience
- Proven experience in resort management or a similar role
- Strong leadership skills with the ability to motivate and develop a team
- Excellent communication and interpersonal abilities
- Knowledge of hospitality industry regulations and standards
- Ability to work nights, under pressure, and handle multiple tasks simultaneously
Responsibilities:
- Acts as Manager on Duty (MOD) for each shift, answering radio calls, responding to guest incidents and completing nightly reporting.

- Develop and implement strategies to enhance guest satisfaction and improve overall operations
- Supervise and train staff to ensure outstanding customer service during night shifts
- Manage budgets, expenses, and financial goals for the resort, including those related to evening operations
- Coordinate activities and resolve issues that may arise during night shifts
- Ensure compliance with health, safety, and sanitation regulations at all times, especially during evening hours
- Oversee maintenance and cleanliness of all resort facilities, especially during the night
- Monitor guest feedback and implement improvements during evening operations
- Stay current on industry trends to drive continuous improvement in nightly operations.

We offer a positive work environment and comprehensive benefit package. Health and Dental insurance, 401(k) plan with a company match and much more perks. Free employee meals and other resort discounts! Employee may play golf for free (based on availability).