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Resort Operations Manager Jobs in Florida (NOW HIRING)

Westgate Resorts

Director, Resort Operations

FL · On-site

The Director of Resort Operations reports directly to the General Manager and is responsible for leading the day-to-day operations of a 292-key resort with approximately 150 team members . This ...

Pet Paradise

Mobile Resort Manager - Tampa

Tampa, FL · On-site

TheResort Managerwill lead the daily operations of the resort, including staff oversight, customer ... Managing resort staffing by creating schedules, communicating staffing needs, adjusting schedules ...

Pet Paradise

Mobile Resort Manager - Tampa

Tampa, FL · On-site

The Resort Manager will lead the daily operations of the resort, including staff oversight, customer experience, sales performance, and focusing on our pet guests' care and safety. ESSENTIAL ...

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Resort Operations Manager information

See Florida salary details

$23.2K

$47.4K

$88.6K

How much do resort operations manager jobs pay per year?

As of Aug 4, 2026, the average yearly pay for resort operations manager in Florida is $47,420.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,600.00 and $57,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a resort operations manager?

To thrive as a Resort Operations Manager, you need strong leadership, hospitality management expertise, and a relevant degree or equivalent experience. Familiarity with property management systems (PMS), booking platforms, and budgeting software is typically required. Excellent interpersonal skills, conflict resolution abilities, and organizational acumen help you motivate teams and ensure guest satisfaction. These skills are crucial to maintain efficient operations, deliver outstanding guest experiences, and drive the resort's overall success.

What are some common challenges faced by resort operations managers and how can they be addressed?

Resort Operations Managers often encounter challenges such as managing diverse teams, balancing guest satisfaction with operational efficiency, and responding quickly to unexpected issues like maintenance emergencies or staffing shortages. Successfully addressing these challenges requires strong communication skills, proactive planning, and the ability to remain calm under pressure. Building a reliable support team, maintaining open lines of communication with staff, and implementing clear standard operating procedures can help managers effectively navigate these common obstacles and ensure smooth resort operations.

What does a resort operations manager do?

A Resort Operations Manager oversees the daily operations of a resort, ensuring that all departments such as housekeeping, front desk, maintenance, food and beverage, and guest services run smoothly. They are responsible for maintaining high levels of guest satisfaction, managing staff, budgeting, and implementing policies and procedures. Their role also includes addressing guest concerns, coordinating with vendors, and ensuring compliance with safety and quality standards. Ultimately, they work to maximize efficiency and profitability while delivering an exceptional guest experience.
What are popular job titles related to Resort Operations Manager jobs in Florida? For Resort Operations Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Resort Operations Manager jobs in Florida look for? The top searched job categories for Resort Operations Manager jobs in Florida are:
What cities in Florida are hiring for Resort Operations Manager jobs? Cities in Florida with the most Resort Operations Manager job openings:
Resort Operations Manager jobs near you
Infographic showing various Resort Operations Manager job openings in Florida as of July 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $47,420 per year, or $22.8 per hour.

Resort Operations Manager

PERFORMANCE HOSPITALITY GROUP

Marathon, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

Banana Bay Resort and Marina is seeking a results-driven Operations Manager to oversee the day-to-day operations of our vibrant and guest-focused property. The ideal candidate will be a hands-on leader, committed to delivering exceptional guest experiences, optimizing operational efficiency, and supporting a culture of excellence and teamwork.
Key Responsibilities:
  • Supervise and coordinate all hotel departments including Front Desk, Housekeeping, and Food & Beverage.
  • Ensure daily operations run smoothly while maintaining high standards of service and cleanliness.
  • Collaborate with the General Manager on hotel strategies, staffing plans, budgets, and service improvement initiatives.
  • Monitor guest feedback and respond promptly to complaints, requests, or concerns.
  • Oversee staff scheduling, training, and performance management to ensure operational efficiency and service excellence.
  • Work closely with the Maintenance team to ensure the property is well-maintained and compliant with safety regulations.
  • Implement and uphold hotel policies, procedures, and quality assurance standards.
  • Assist with forecasting, inventory control, and financial reporting as required.
  • Foster a culture of teamwork, accountability, and guest-centered service throughout the hotel.

Benefits We Offer:
  • Competitive Salary: A comprehensive and competitive compensation package.
  • Performance Bonuses: Based on company and individual performance.
  • Health Benefits: Full medical, dental, and vision coverage.
  • Retirement Savings: 401(k) plan with company match to help secure your financial future.
  • Paid Time Off (PTO): Generous vacation, sick leave, and paid holidays to promote work-life balance.
  • Professional Development: Opportunities for career advancement, mentorship, and ongoing learning.
  • Employee Discounts: Discounts on hotel stays and services across PHM properties.
  • Wellness Programs: Access to health and wellness initiatives to support a balanced lifestyle.
  • Flexible Work Environment: Options for flexible scheduling and work arrangements to promote work-life balance.

Performance Hospitality Management (PHM) is an Equal Opportunity Employer (EEO):
PHM is committed to diversity, equity, and inclusion in the workplace. We provide equal employment opportunities to all qualified individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or age. We embrace diversity and are committed to creating an inclusive environment for all employees.
  • Minimum 3 years of hotel operations or hospitality management experience.
  • Proven leadership and team-building skills.
  • Strong knowledge of hospitality software systems (PMS, POS, etc.).
  • Excellent communication, interpersonal, and problem-solving abilities.
  • Flexibility to work evenings, weekends, and holidays as needed.
  • Bachelor's degree in Hospitality Management or related field preferred.

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