Work closely with Costa Rica and Colombia delivery teams to ensure customer requests are satisfied ... Fluency in English and Spanish (strong oral and written communication skills) * Experience managing ...
Work closely with Costa Rica and Colombia delivery teams to ensure customer requests are satisfied ... Fluency in English and Spanish (strong oral and written communication skills) * Experience managing ...
Work closely with Costa Rica and Colombia delivery teams to ensure customer requests are satisfied ... Fluency in English and Spanish (strong oral and written communication skills) * Experience managing ...
Work closely with Costa Rica and Colombia delivery teams to ensure customer requests are satisfied ... Fluency in English and Spanish (strong oral and written communication skills) * Experience managing ...
Work closely with Costa Rica and Colombia delivery teams to ensure customer requests are satisfied ... Fluency in English and Spanish (strong oral and written communication skills) * Experience managing ...
Work closely with Costa Rica and Colombia delivery teams to ensure customer requests are satisfied ... Fluency in English and Spanish (strong oral and written communication skills) * Experience managing ...
... Costa Rica). We represent 30+ premium brands distributed across the EU, Latin America, and growing ... Fluent in English; Spanish is a strong advantage * Valid US driver's license and access to a ...
... Costa Rica). We represent 30+ premium brands distributed across the EU, Latin America, and growing ... Fluent in English; Spanish is a strong advantage * Valid US driver's license and access to a ...
... Costa Rica). We represent 30+ premium brands distributed across the EU, Latin America, and growing ... Fluent in English; Spanish is a strong advantage * Valid US driver's license and access to a ...
... Costa Rica). We represent 30+ premium brands distributed across the EU, Latin America, and growing ... Fluent in English; Spanish is a strong advantage * Valid US driver's license and access to a ...
... Costa Rica). We represent 30+ premium brands distributed across the EU, Latin America, and growing ... Fluent in English; Spanish is a strong advantage * Valid US driver's license and access to a ...
... Costa Rica). We represent 30+ premium brands distributed across the EU, Latin America, and growing ... Fluent in English; Spanish is a strong advantage * Valid US driver's license and access to a ...
... Costa Rica). We represent 30+ premium brands distributed across the EU, Latin America, and growing ... Fluent in English; Spanish is a strong advantage * Valid US driver's license and access to a ...
Quick apply
... Costa Rica). We represent 30+ premium brands distributed across the EU, Latin America, and growing ... Fluent in English; Spanish is a strong advantage * Valid US driver's license and access to a ...
... Costa Rica). We represent 30+ premium brands distributed across the EU, Latin America, and growing ... Fluent in English; Spanish is a strong advantage * Valid US driver's license and access to a ...
Quick apply
... Costa Rica). We represent 30+ premium brands distributed across the EU, Latin America, and growing ... Fluent in English; Spanish is a strong advantage * Valid US driver's license and access to a ...
... Costa Rica). We represent 30+ premium brands distributed across the EU, Latin America, and growing ... Fluent in English; Spanish is a strong advantage * Valid US driver's license and access to a ...
... Costa Rica). We represent 30+ premium brands distributed across the EU, Latin America, and growing ... Fluent in English; Spanish is a strong advantage * Valid US driver's license and access to a ...
... Costa Rica). We represent 30+ premium brands distributed across the EU, Latin America, and growing ... Fluent in English; Spanish is a strong advantage * Valid US driver's license and access to a ...
Quick apply
... Costa Rica). We represent 30+ premium brands distributed across the EU, Latin America, and growing ... Fluent in English; Spanish is a strong advantage * Valid US driver's license and access to a ...
... Costa Rica). We represent 30+ premium brands distributed across the EU, Latin America, and growing ... Fluent in English; Spanish is a strong advantage * Valid US driver's license and access to a ...
... Costa Rica). We represent 30+ premium brands distributed across the EU, Latin America, and growing ... Fluent in English; Spanish is a strong advantage * Valid US driver's license and access to a ...
... Costa Rica). We represent 30+ premium brands distributed across the EU, Latin America, and growing ... Fluent in English; Spanish is a strong advantage * Valid US driver's license and access to a ...
... Costa Rica). We represent 30+ premium brands distributed across the EU, Latin America, and growing ... Fluent in English; Spanish is a strong advantage * Valid US driver's license and access to a ...
... Costa Rica). We represent 30+ premium brands distributed across the EU, Latin America, and growing ... Fluent in English; Spanish is a strong advantage * Valid US driver's license and access to a ...
... Costa Rica). We represent 30+ premium brands distributed across the EU, Latin America, and growing ... Fluent in English; Spanish is a strong advantage * Valid US driver's license and access to a ...
Territory Sales Manager | South Florida
Fort Lauderdale, FL · On-site
$60 - $100/hr
... Costa Rica). We represent 30+ premium brands distributed across the EU, Latin America, and growing ... Fluent in English; Spanish is a strong advantage * Valid US driver's license and access to a ...
Territory Sales Manager | South Florida
Fort Lauderdale, FL · On-site
$60 - $100/hr
... Costa Rica). We represent 30+ premium brands distributed across the EU, Latin America, and growing ... Fluent in English; Spanish is a strong advantage * Valid US driver's license and access to a ...
... Costa Rica). We represent 30+ premium brands distributed across the EU, Latin America, and growing ... Fluent in English; Spanish is a strong advantage * Valid US driver's license and access to a ...
Quick apply
... Costa Rica). We represent 30+ premium brands distributed across the EU, Latin America, and growing ... Fluent in English; Spanish is a strong advantage * Valid US driver's license and access to a ...
... Costa Rica). We represent 30+ premium brands distributed across the EU, Latin America, and growing ... Fluent in English; Spanish is a strong advantage * Valid US driver's license and access to a ...
... Costa Rica). We represent 30+ premium brands distributed across the EU, Latin America, and growing ... Fluent in English; Spanish is a strong advantage * Valid US driver's license and access to a ...
... Costa Rica). We represent 30+ premium brands distributed across the EU, Latin America, and growing ... Fluent in English; Spanish is a strong advantage * Valid US driver's license and access to a ...
... Costa Rica). We represent 30+ premium brands distributed across the EU, Latin America, and growing ... Fluent in English; Spanish is a strong advantage * Valid US driver's license and access to a ...
... Costa Rica). We represent 30+ premium brands distributed across the EU, Latin America, and growing ... Fluent in English; Spanish is a strong advantage * Valid US driver's license and access to a ...
Quick apply
... Costa Rica). We represent 30+ premium brands distributed across the EU, Latin America, and growing ... Fluent in English; Spanish is a strong advantage * Valid US driver's license and access to a ...
... Costa Rica). We represent 30+ premium brands distributed across the EU, Latin America, and growing ... Fluent in English; Spanish is a strong advantage * Valid US driver's license and access to a ...
... Costa Rica). We represent 30+ premium brands distributed across the EU, Latin America, and growing ... Fluent in English; Spanish is a strong advantage * Valid US driver's license and access to a ...
... Costa Rica). We represent 30+ premium brands distributed across the EU, Latin America, and growing ... Fluent in English; Spanish is a strong advantage * Valid US driver's license and access to a ...
Quick apply
... Costa Rica). We represent 30+ premium brands distributed across the EU, Latin America, and growing ... Fluent in English; Spanish is a strong advantage * Valid US driver's license and access to a ...
Manager English Costa Rica information
What does a manager English do in Costa Rica?
A Manager English in Costa Rica typically oversees teams or departments where English proficiency is essential, such as customer service, education, or multinational business operations. Their responsibilities include managing staff, ensuring high-quality service or instruction, and meeting organizational goals. They may also handle training, performance evaluations, and communication between English-speaking and local teams. This role requires strong leadership skills and fluency in both English and Spanish to bridge cultural and linguistic gaps.
What are the key skills and qualifications needed to thrive as a manager English in Costa Rica?
To excel as a Manager (English) in Costa Rica, you generally need strong leadership abilities, business acumen, and fluency in both English and Spanish, often supported by a bachelor's degree in business or a related field. Familiarity with project management tools, CRM systems, and office productivity software is commonly required. Excellent interpersonal skills, cultural sensitivity, and effective communication make a manager stand out in a bilingual, multicultural environment. These competencies enable managers to lead diverse teams, drive business results, and ensure smooth cross-cultural operations.
How does a manager English in Costa Rica typically collaborate with teaching staff and other departments to ensure program success?
As a Manager of English programs in Costa Rica, you will regularly coordinate with teaching staff to align on curriculum delivery, assess student progress, and implement best instructional practices. Collaboration with administrative teams is also essential to manage scheduling, resource allocation, and compliance with educational standards. Regular meetings, professional development sessions, and open communication channels help ensure that program goals are met and any challenges are addressed proactively. This collaborative environment fosters continuous improvement and supports both staff and student success.
What is the difference between Manager English Costa Rica vs Customer Service Supervisor Costa Rica?
| Aspect | Manager English Costa Rica | Customer Service Supervisor Costa Rica |
|---|---|---|
| Required Credentials | English proficiency, management experience, relevant certifications | English proficiency, customer service experience, team leadership skills |
| Work Environment | Office management, strategic planning, team oversight | Customer support centers, team supervision, client interaction |
| Employer & Industry Usage | Multinational companies, BPOs, call centers | Customer service departments, BPOs, call centers |
While both roles require strong English skills and experience in customer interactions, the Manager English Costa Rica focuses on overseeing teams and strategic management, whereas the Customer Service Supervisor Costa Rica emphasizes direct team supervision and customer support operations.
What are the most commonly searched types of English Costa Rica jobs in Florida?
The most popular types of English Costa Rica jobs in Florida are:
What are popular job titles related to Manager English Costa Rica jobs in Florida?
For Manager English Costa Rica jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Manager English Costa Rica jobs in Florida look for?
The top searched job categories for Manager English Costa Rica jobs in Florida are:
What cities in Florida are hiring for Manager English Costa Rica jobs?
Cities in Florida with the most Manager English Costa Rica job openings:
Job description
Job Summary
A Service Delivery Manager (SDM) is a trusted advisor to Auxis' (A Grant Thornton Company) customers, providing valuable guidance around operations and optimizing their IT infrastructure through quality Service Delivery Management. The SDM provides the necessary client liaison support and daily technical service delivery to ensure the delivery of world-class IT support within their assigned business areas. The SDM provides support across all technical platforms and teams for all aspects of customer delivery, including day-to-day management, quality service delivery, escalations, and roadblock removal. The DM maintains a strong relationship with their customers, gaining an understating of their customer's IT organization assisting in driving continuous service improvement of IT services to improve overall customer satisfaction, including but not limited to ticket management, standardization of service delivery processes, and efficient allocation of resources.
Responsibilities
Skills and Experience
#LI-SG2
A Service Delivery Manager (SDM) is a trusted advisor to Auxis' (A Grant Thornton Company) customers, providing valuable guidance around operations and optimizing their IT infrastructure through quality Service Delivery Management. The SDM provides the necessary client liaison support and daily technical service delivery to ensure the delivery of world-class IT support within their assigned business areas. The SDM provides support across all technical platforms and teams for all aspects of customer delivery, including day-to-day management, quality service delivery, escalations, and roadblock removal. The DM maintains a strong relationship with their customers, gaining an understating of their customer's IT organization assisting in driving continuous service improvement of IT services to improve overall customer satisfaction, including but not limited to ticket management, standardization of service delivery processes, and efficient allocation of resources.
Responsibilities
- Manage the day-to-day service delivery requests to meet or exceed client expectations.
- Understand daily resource (staff) utilization and organize work to maximize delivery of client service requests
- Work closely with Costa Rica and Colombia delivery teams to ensure customer requests are satisfied within agreed-upon timeline and SLA
- Manage the creation and accuracy of SOP documentation to ensure delivery of services are consistent
- Participate in project discussions ensuring proper allocation of staff to balance day-to-day delivery versus project delivery
- Act as a technical escalation point for team and client, escalating to Ops Director, team leads, and management as needed
- Quickly addresses roadblocks that negatively impact delivery of services
- Recommends and implements process improvements to maximize overall account and team efficiencies
- Acts as a technical project manager for small-medium projects
- Working with the team to identify, document, and present innovative recommendations to the customer for improvements in the environment
- Assist in managing the ongoing execution of Auxis' standard operating procedures, including but not limited to Service Request, Incident, Problem, Change and Configuration Management at assigned accounts.
- Assist in managing the delivery of IT Cloud infrastructure services at assigned account(s), including but not limited to compute, storage, network management, operations and support; telecommunications management and support; and as requested project-based services, in accordance with the terms of the Managed Services Agreement.
- Support other ITO Practice activities, as required, including:
- In collaboration with technical teams, support the design, architecture, implementation, management and support of complex infrastructure and cybersecurity technology environments.
- Guide the deployment of Auxis' IT Operations methodology and platform, including the implementation of Auxis' standard operating procedures (Service Request, Incident, Problem, Change and Configuration Management, etc.) for other client environments as needed
Skills and Experience
- 6+ years' experience as a Service Delivery Manager, or IT Account Manager, or IT Manager, with a minimum of three (3) years in the Outsourcing industry or experience in large complex organizations
- College Degree
- Fluency in English and Spanish (strong oral and written communication skills)
- Experience managing and/or supporting IT Technologies
- Background knowledge of network communications equipment and high-level design, Windows Server roles and functions, and database foundational knowledge.
- Experience working with Desktops, Servers, Virtual Machines, and Tablets.
- Background knowledge of Enterprise Applications
- Experience working with multiple vendors in a complicated multi-vendor support environment.
- Experience guiding staff and ticket workflows in a high-volume, day-to-day, tactical service request environment
- Knowledge and/or Training on best practices or IT frameworks, such as ITIL v4 (Information Technology Infrastructure Library)
- Experience capturing team performance metrics and presenting to upper management with recommendations on improvement
- Strong project management, staff motivation and coaching, customer relationship skills, and used to working under pressure with tight deadlines
- Strong people skills coupled with strong communication skills are essential for this role.
- Valid US Passport for potential travel to Costa Rica and Colombia as required (Project work, operations, training and client visits)
#LI-SG2
About Auxis
Sourced by ZipRecruiter
Industry
Strategic planning consulting services
Company size
201 - 500 Employees
Headquarters location
Fort Lauderdale, FL, US
Year founded
1997