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Manager English Costa Rica Jobs in Florida (NOW HIRING)

FreeBalance Inc.

Project Director (Costa Rica)

Miami, FL · On-site

$100 - $140/hr

Manage program execution to include internal/external process improvement * English and Spanish ... Knowledge of HRM/Payroll System in the public sector, particularly in Costa Rica, is an asset.

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Manager English Costa Rica information

What is the difference between Manager English Costa Rica vs Customer Service Supervisor Costa Rica?

AspectManager English Costa RicaCustomer Service Supervisor Costa Rica
Required CredentialsEnglish proficiency, management experience, relevant certificationsEnglish proficiency, customer service experience, team leadership skills
Work EnvironmentOffice management, strategic planning, team oversightCustomer support centers, team supervision, client interaction
Employer & Industry UsageMultinational companies, BPOs, call centersCustomer service departments, BPOs, call centers

While both roles require strong English skills and experience in customer interactions, the Manager English Costa Rica focuses on overseeing teams and strategic management, whereas the Customer Service Supervisor Costa Rica emphasizes direct team supervision and customer support operations.

What does a manager English do in Costa Rica?

A Manager English in Costa Rica typically oversees teams or departments where English proficiency is essential, such as customer service, education, or multinational business operations. Their responsibilities include managing staff, ensuring high-quality service or instruction, and meeting organizational goals. They may also handle training, performance evaluations, and communication between English-speaking and local teams. This role requires strong leadership skills and fluency in both English and Spanish to bridge cultural and linguistic gaps.

How does a manager English in Costa Rica typically collaborate with teaching staff and other departments to ensure program success?

As a Manager of English programs in Costa Rica, you will regularly coordinate with teaching staff to align on curriculum delivery, assess student progress, and implement best instructional practices. Collaboration with administrative teams is also essential to manage scheduling, resource allocation, and compliance with educational standards. Regular meetings, professional development sessions, and open communication channels help ensure that program goals are met and any challenges are addressed proactively. This collaborative environment fosters continuous improvement and supports both staff and student success.

What are the key skills and qualifications needed to thrive as a manager English in Costa Rica?

To excel as a Manager (English) in Costa Rica, you generally need strong leadership abilities, business acumen, and fluency in both English and Spanish, often supported by a bachelor's degree in business or a related field. Familiarity with project management tools, CRM systems, and office productivity software is commonly required. Excellent interpersonal skills, cultural sensitivity, and effective communication make a manager stand out in a bilingual, multicultural environment. These competencies enable managers to lead diverse teams, drive business results, and ensure smooth cross-cultural operations.
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Manager English Costa Rica jobs near you

Project Director (Costa Rica)

FreeBalance Inc.

Miami, FL • On-site

$100 - $140/hr

Other

Re-posted 6 days ago

Job description

As Project Manager you will be responsible for all aspects of supporting the Project with the implementation of FreeBalance Government Resource Planning (GRP) solutions using solid project management principles and applying technology to government business operations. Key to this position is the ability to demonstrate previous experience with in supporting, coordinating an ERP Implementation for an HRM/Payroll.

Main Responsibilities:
  • Support the Project with all aspects of the implementation.
  • Maintain strong and positive relationship with government representatives and government officials
  • Use effective leadership skills to direct all phases of programs from inception through completion to include planning, evaluating whether working as a team or independently
  • Support in planning and executing the programs/projects to meet the contractual obligations of the contract supporting the Project Manager with project scope, schedule and budget
  • Support in managing day-to-day operational aspects of the project and scope, including meeting the project schedules and WBS tasks, submitting quality deliverables and maintaining the projects responsibility matrix
  • Support with updating project work plans, task and assignments changes as required.
  • Support Project Manager with assess and minimize our exposure and risk on project
  • Effectively apply our methodology and enforce project standards
  • Identify resources needed and assign individual responsibilities
  • Ensure project documents are complete prior to submission to the customer and stored appropriately
  • Manage program execution to include internal/external process improvement
  • English and Spanish language fluency mandatory
Qualifications:
  • Degree in University Information and Communications Technology (ICT), Computer Science, or equivalent
  • Ideal candidate will have experience in managing large scale ICT projects with HRM and/or Payroll in last five (5) years
  • Must have more than fifteen (15) years of experience in end-to-end projects involving the implementation of core business systems
  • Must have at least five (5) years as a Project Director in similar projects at energy customers in regulated markets and transformation projects,
  • Must have worked in at least four (4) projects in Latin America of similar nature and complexity
  • Experience in implementing of software solutions in the public sector, at least 2 projects in last 10 years
  • Knowledge of HRM/Payroll System in the public sector, particularly in Costa Rica, is an asset.
  • Professional designation in Project Management, Public Management, or Financial Management considered an asset
  • Strong presentation skills and experience with executive-level communications
  • Excellent interpersonal and communication (verbal and written) skills in Spanish and English. Other languages considered an asset.
  • A Canadian or USA Passport is a must

We thank all applicants for their interest; however, only those selected for an interview will be contacted. FreeBalance is an inclusive employer dedicated to building a diverse workforce to increase the representation of the designated groups based on each country’s legislation. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective labour law throughout all stages of the recruitment process.

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