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Manager English Costa Rica Jobs (NOW HIRING)

Owner

Customer Success Manager - Costa Rica

Customer Success Manager - Costa Rica Remote - Costa Rica FullTime / Customer Success About Owner ... Confident working with English-speaking customers The impact you'll have * Deliver a world-class ...

OpsArmy

HR Assistant (Costa Rica) (Remote)

$38K - $49K/yr

HR Assistant (Costa Rica) (Remote) Guanacaste Province, Tamarindo, Costa Rica Job Openings HR Assistant (Costa Rica) (Remote) About the Role HR Assistant (100% Remote) Support our HR Manager in ...

Atmosera

$89K - $121K/yr

As a Costa Rica based Client Executive, you'll be responsible for promoting our expert approach and ... Manage all phases of the sales cycle, including lead identification and qualification, scope ...

SOLANA FOUNDATION

$72K/yr

Our core footprint spans the US, Cayman Islands, and Costa Rica, with touchpoints in the UK and ... Manage intercompany loan agreements, balances, and settlements across entities, maintaining ...

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Manager English Costa Rica information

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$29K

$59.8K

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How much do manager english costa rica jobs pay per year?

As of Sep 12, 2026, the average yearly pay for manager english costa rica in the United States is $59,773.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $70,000.00 per year, depending on experience, location, and employer.

What does a manager English do in Costa Rica?

A Manager English in Costa Rica typically oversees teams or departments where English proficiency is essential, such as customer service, education, or multinational business operations. Their responsibilities include managing staff, ensuring high-quality service or instruction, and meeting organizational goals. They may also handle training, performance evaluations, and communication between English-speaking and local teams. This role requires strong leadership skills and fluency in both English and Spanish to bridge cultural and linguistic gaps.

What are the key skills and qualifications needed to thrive as a manager English in Costa Rica?

To excel as a Manager (English) in Costa Rica, you generally need strong leadership abilities, business acumen, and fluency in both English and Spanish, often supported by a bachelor's degree in business or a related field. Familiarity with project management tools, CRM systems, and office productivity software is commonly required. Excellent interpersonal skills, cultural sensitivity, and effective communication make a manager stand out in a bilingual, multicultural environment. These competencies enable managers to lead diverse teams, drive business results, and ensure smooth cross-cultural operations.

How does a manager English in Costa Rica typically collaborate with teaching staff and other departments to ensure program success?

As a Manager of English programs in Costa Rica, you will regularly coordinate with teaching staff to align on curriculum delivery, assess student progress, and implement best instructional practices. Collaboration with administrative teams is also essential to manage scheduling, resource allocation, and compliance with educational standards. Regular meetings, professional development sessions, and open communication channels help ensure that program goals are met and any challenges are addressed proactively. This collaborative environment fosters continuous improvement and supports both staff and student success.

What is the difference between Manager English Costa Rica vs Customer Service Supervisor Costa Rica?

AspectManager English Costa RicaCustomer Service Supervisor Costa Rica
Required CredentialsEnglish proficiency, management experience, relevant certificationsEnglish proficiency, customer service experience, team leadership skills
Work EnvironmentOffice management, strategic planning, team oversightCustomer support centers, team supervision, client interaction
Employer & Industry UsageMultinational companies, BPOs, call centersCustomer service departments, BPOs, call centers

While both roles require strong English skills and experience in customer interactions, the Manager English Costa Rica focuses on overseeing teams and strategic management, whereas the Customer Service Supervisor Costa Rica emphasizes direct team supervision and customer support operations.

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Manager English Costa Rica jobs near you
Infographic showing various Manager English Costa Rica job openings in the United States as of September 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $59,773 per year, or $28.7 per hour.

Customer Success Manager - Costa Rica

Remote

Owner
See more jobs at Ownerexternal

Other

Medical, PTO

Posted 7 days ago

Job description

Customer Success Manager - Costa Rica

Remote - Costa Rica

FullTime / Customer Success

About Owner

Owner is the AI-native system local business owners use to succeed, starting with restaurants. We're building the system that replaces the many tools owners use to run their business. It powers everything from the restaurant's website, online ordering, CRM, POS, and more.

Product philosophy

Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically. Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it. Using Owner should feel like having a team of great operators, engineers, and marketers working for you.

Our vision

We're starting by helping independent restaurants succeed online. But it's not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we'll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age.

Our traction

Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website. More importantly, we've helped over 20,000 restaurant owners, and saved them nearly $200 million in fees.

Our team

Our team is now in the low hundreds. We've got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We'll be scaling even faster in 2026 to keep pace with our customer growth.

Where we work

Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location!

Why we're looking for you

Owner.com is growing quickly, and we are looking for a proactive and results-driven Associate Customer Success Manager to join our team. In this role, you will manage a large, dynamic portfolio of 120+ customers across all stages of the customer lifecycle. Your primary focus will be on engaging with our most at-risk customer segment to maximize product adoption, deliver customer value, and mitigate churn risks. Through your efforts, you will aim to generate brand ambassadors and uncover expansion opportunities to drive growth.

As a key player in the customer experience, you will have the opportunity to influence changes on your direct team and the customer journey by providing valuable feedback to cross-functional teams to shape the future of our product and offerings. Success in this role will be measured by key performance metrics, including revenue retention and customer engagement. This is a remote-first role, open to candidates based in Costa Rica.

What we're looking for

  • We are seeking candidates who bring a proactive mindset, adaptability, curiosity, and strong interpersonal skills to thrive in a fast-paced environment. Specifically, we value individuals who:
  • Excel in maintaining a high volume of daily calls and meetings while effectively managing their time.
  • Demonstrate strength in objection handling and deescalating challenging conversations.
  • Can quickly context-switch to address diverse customer needs with ease.
  • Are skilled at interpreting and leveraging data to inform customer interactions and guide strategic decisions.
  • Can leverage strategic thinking and the ability to engage in challenging conversations to influence your customers.
  • Ability to prioritize a pipeline effectively, ensuring early intervention with accounts at risk of churn.
  • Are solution-oriented, with a big-picture perspective that drives long-term success.
  • Possess grit, adaptability, and the ability to navigate ambiguity with confidence.
  • Confident working with English-speaking customers

The impact you'll have

  • Deliver a world-class customer experience in collaboration with our Launch and Support teams.
  • Help customers improve ROI through strategic, personalized advice and solutions.
  • Drive customer retention by reducing churn and enhancing satisfaction.
  • Play an integral role in refining health metrics and scaling success across our customer base.
  • Expand Owner.com's footprint by uncovering and driving growth opportunities.

Minimum requirements

  • 2+ years of experience in a Customer Success or Account Management role.
  • Proven success in account management or full-cycle sales, with a demonstrated track record of achieving results.
  • Experience with Customer Success tools, including (but not limited to) Salesforce, Sales Loft, TalkDesk, Gong, Loom, and Metabase.
  • A background in B2B2C, ideally within the food/hospitality and technology space. You are familiar with industry trends and competitive dynamics and eager to share that knowledge with your team.
  • A commitment to personal growth and continuous development.
  • Full fluency in English: reading, writing, and speaking.
  • Bonus: Experience working in a restaurant, bringing additional perspective to the role.

Pay and benefits

  • The estimated base salary for this role is in the local equivalent of $35,000 - $40,000 USD
  • Other benefits include comprehensive health coverage, remote-first work environment, unlimited PTO - plus extra fun perks!

Notice - Employment Scams

Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as "phishing" or "spam" and do not respond.

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