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Manager English Costa Rica Jobs (NOW HIRING)

Manage unexpected rush cases as needed * Performs other related duties as assigned by management ... Ability to read and write English at an intermediate level * Ability to follow protocols and ...

Manage unexpected rush cases as needed * Performs other related duties as assigned by management ... Ability to read and write English at an intermediate level * Ability to follow protocols and ...

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Manager English Costa Rica information

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$29K

$59.8K

$109K

How much do manager english costa rica jobs pay per year?

As of Aug 21, 2026, the average yearly pay for manager english costa rica in the United States is $59,773.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $70,000.00 per year, depending on experience, location, and employer.

What does a manager English do in Costa Rica?

A Manager English in Costa Rica typically oversees teams or departments where English proficiency is essential, such as customer service, education, or multinational business operations. Their responsibilities include managing staff, ensuring high-quality service or instruction, and meeting organizational goals. They may also handle training, performance evaluations, and communication between English-speaking and local teams. This role requires strong leadership skills and fluency in both English and Spanish to bridge cultural and linguistic gaps.

What are the key skills and qualifications needed to thrive as a manager English in Costa Rica?

To excel as a Manager (English) in Costa Rica, you generally need strong leadership abilities, business acumen, and fluency in both English and Spanish, often supported by a bachelor's degree in business or a related field. Familiarity with project management tools, CRM systems, and office productivity software is commonly required. Excellent interpersonal skills, cultural sensitivity, and effective communication make a manager stand out in a bilingual, multicultural environment. These competencies enable managers to lead diverse teams, drive business results, and ensure smooth cross-cultural operations.

How does a manager English in Costa Rica typically collaborate with teaching staff and other departments to ensure program success?

As a Manager of English programs in Costa Rica, you will regularly coordinate with teaching staff to align on curriculum delivery, assess student progress, and implement best instructional practices. Collaboration with administrative teams is also essential to manage scheduling, resource allocation, and compliance with educational standards. Regular meetings, professional development sessions, and open communication channels help ensure that program goals are met and any challenges are addressed proactively. This collaborative environment fosters continuous improvement and supports both staff and student success.

What is the difference between Manager English Costa Rica vs Customer Service Supervisor Costa Rica?

AspectManager English Costa RicaCustomer Service Supervisor Costa Rica
Required CredentialsEnglish proficiency, management experience, relevant certificationsEnglish proficiency, customer service experience, team leadership skills
Work EnvironmentOffice management, strategic planning, team oversightCustomer support centers, team supervision, client interaction
Employer & Industry UsageMultinational companies, BPOs, call centersCustomer service departments, BPOs, call centers

While both roles require strong English skills and experience in customer interactions, the Manager English Costa Rica focuses on overseeing teams and strategic management, whereas the Customer Service Supervisor Costa Rica emphasizes direct team supervision and customer support operations.

More about Manager English Costa Rica jobs

What cities are hiring for Manager English Costa Rica jobs?

Cities with the most Manager English Costa Rica job openings:

What are the most commonly searched types of English Costa Rica jobs?

The most popular types of English Costa Rica jobs are:

What states have the most Manager English Costa Rica jobs?

States with the most job openings for Manager English Costa Rica jobs include:

Infographic showing various Manager English Costa Rica job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $59,773 per year, or $28.7 per hour.

Technical Support Specialist II - Premium Apps

Smartsheet

San Jose, CA • On-site

Full-time

Medical, Life, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Smartsheet rating

8.6

Company rating: 8.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

69th of 245 rated software companies


Job description

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it's what we show up for every day.
Energized by solving problems and providing outstanding support? There's never been a better time to join Smartsheet! As a Technical Support Specialist, you will report to one of our Support Team Managers and work with team members across the globe. Your responsibilities will include delivering support to our customers, maintaining high service standards, and contributing to team projects.
At Smartsheet Support we empathize and empower others with expert engagements and are the first line of response for our customers to fix issues, share best practices, and advocate for users. Our teams of experts are aligned to various domains of knowledge, promoting the most effective and expedient customer resolution.
You will report to a Support Manager. This role is eligible for remote work within Costa Rica. You must reside in Costa Rica.
You Will:
  • Troubleshoot customer issues using internal & external documentation, various tools, and other resources such as escalation resources to resolve customer issues and deliver great customer experiences
  • Become Smartsheet Product Certified and work with customers through a variety of channels including email, phone, and chat
  • Partner with leaders to meet or exceed performance goals in areas like customer satisfaction, quality assurance, and attendance
  • Become an expert in a specific product area
  • Contribute to team projects
  • Give and receive thoughtful feedback on team processes and leadership
  • Manage other responsibilities as assigned

You Have:
  • Excellent written, verbal and interpersonal communication skills
  • 1+ years of Technical or Customer support experience, or equivalent
  • Ability to demonstrate empathetic and confident issue ownership, assuring customers that if you can't solve their problem, you will ensure they are directed to the right resource
  • Working knowledge of assigned feature a plus
  • Flexibility in your working hours as this position will require work outside of standard business hours

Perks & Benefits:
  • Fully paid Health & Life insurance for full-time employees and family members
  • Monthly stipend to support your work and productivity
  • 12 days paid Vacation + Flexible Time Away Program
  • 20 weeks fully paid Maternity Leave
  • 12 weeks fully paid Paternity/Adoption Leave
  • Personal paid Volunteer Day to support our community
  • Opportunities for professional growth and development including access to LinkedIn Learning online courses
  • Company Funded Perks including a counseling membership and your own personal Smartsheet account
  • Teleworking options from any registered location in Costa Rica (role specific)

Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You'll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths-because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you're doing work that stretches you, excites you, and connects you to something bigger, that's magic at work. Let's build what's next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
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