1

Manager English Costa Rica Jobs in Virginia (NOW HIRING)

$136K - $166K/yr

Arlington-US, Brazil(remote), Colombia, Costa Rica, Ecuador, Guyana, Mexico, Suriname, Peru Over ... Fluency in written and spoken English. Preferred * Bi-lingual or multilingual in official UN ...

Manager English Costa Rica information

What is the difference between Manager English Costa Rica vs Customer Service Supervisor Costa Rica?

AspectManager English Costa RicaCustomer Service Supervisor Costa Rica
Required CredentialsEnglish proficiency, management experience, relevant certificationsEnglish proficiency, customer service experience, team leadership skills
Work EnvironmentOffice management, strategic planning, team oversightCustomer support centers, team supervision, client interaction
Employer & Industry UsageMultinational companies, BPOs, call centersCustomer service departments, BPOs, call centers

While both roles require strong English skills and experience in customer interactions, the Manager English Costa Rica focuses on overseeing teams and strategic management, whereas the Customer Service Supervisor Costa Rica emphasizes direct team supervision and customer support operations.

What does a Manager English do in Costa Rica?

A Manager English in Costa Rica typically oversees teams or departments where English proficiency is essential, such as customer service, education, or multinational business operations. Their responsibilities include managing staff, ensuring high-quality service or instruction, and meeting organizational goals. They may also handle training, performance evaluations, and communication between English-speaking and local teams. This role requires strong leadership skills and fluency in both English and Spanish to bridge cultural and linguistic gaps.

How does a Manager of English programs in Costa Rica typically collaborate with teaching staff and other departments to ensure program success?

As a Manager of English programs in Costa Rica, you will regularly coordinate with teaching staff to align on curriculum delivery, assess student progress, and implement best instructional practices. Collaboration with administrative teams is also essential to manage scheduling, resource allocation, and compliance with educational standards. Regular meetings, professional development sessions, and open communication channels help ensure that program goals are met and any challenges are addressed proactively. This collaborative environment fosters continuous improvement and supports both staff and student success.

What are the key skills and qualifications needed to thrive as a Manager (English) in Costa Rica, and why are they important?

To excel as a Manager (English) in Costa Rica, you generally need strong leadership abilities, business acumen, and fluency in both English and Spanish, often supported by a bachelor's degree in business or a related field. Familiarity with project management tools, CRM systems, and office productivity software is commonly required. Excellent interpersonal skills, cultural sensitivity, and effective communication make a manager stand out in a bilingual, multicultural environment. These competencies enable managers to lead diverse teams, drive business results, and ensure smooth cross-cultural operations.
What are the most commonly searched types of English Costa Rica jobs in Virginia? The most popular types of English Costa Rica jobs in Virginia are:
What are popular job titles related to Manager English Costa Rica jobs in Virginia? For Manager English Costa Rica jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Manager English Costa Rica jobs in Virginia look for? The top searched job categories for Manager English Costa Rica jobs in Virginia are:
What cities in Virginia are hiring for Manager English Costa Rica jobs? Cities in Virginia with the most Manager English Costa Rica job openings:
Infographic showing various Manager English Costa Rica job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 2% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Recruitment Operations Lead (LATAM)

10Pearls - United States

Tysons Corner, VA

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago


Job description

Role Overview:

We are seeking a results-driven recruitment leader to build a predictable, high-velocity recruiting engine that functions as a strategic advantage. You will lead a team of recruiters to hyper-scale our workforce, moving from reactive hiring to proactive talent mapping across LATAM.

The ideal candidate will bring a blend of hyper-scale agency recruiting expertise, a proven record in rapidly expanding technical teams, and strong operational leadership. You will be responsible for standardizing recruiting processes, driving accountability through metrics, and leading a distributed team to meet aggressive hiring targets across Costa Rica, Peru, and Colombia.

Key Responsibilities

Team Leadership & Management

  • Lead, mentor, and motivate a dispersed team of recruiters across LATAM, fostering a high-performance, metrics-driven culture.
  • Conduct daily syncs with the LATAM recruitment team to ensure alignment, maintain visibility, and rapidly resolve challenges.

Process Standardization & Optimization

  • Analyze and standardize all LATAM recruitment processes, ensuring alignment with global policies while increasing recruitment velocity.
  • Document, optimize, and communicate process improvements to drive consistency and scalability.

Operational Excellence & Metrics Accountability

  • Establish and monitor key recruitment KPIs (time-to-hire, hiring lifecycle, pipeline health, recruiter targets, offer acceptance rates) to ensure a proactive, data-driven hiring operation.
  • Deliver a weekly LATAM Recruitment Pipeline Report to leadership, highlighting forecasts, risks, and performance against targets.
  • Serve as the primary liaison between Corporate HQ and LATAM teams, ensuring policy adherence and operational consistency.
  • Drive full adoption of Greenhouse as the single source of truth for all recruitment data and reporting.

Hyper-Scale Hiring & Execution

  • Leverage prior experience-specifically in scaling technical teams from 400-500+ hires within 12 months-to design and execute a repeatable, high-velocity hiring playbook for LATAM.
  • Implement recruitment strategies that balance speed with quality, drawing on best practices from both agency and in-house tech recruiting environments.

Performance Incentives & Issue Resolution

  • Develop and manage an incentive structure for recruiters to drive performance and align with organizational hiring goals.
  • Proactively identify and resolve critical recruitment and operational issues, escalating to leadership when necessary.
  • Continuously eliminate process bottlenecks through collaboration with LATAM and US leadership.

Qualifications

  • 7+ years of recruitment experience, including 3+ years in a leadership role overseeing hyper-scale technical hiring.
  • Proven Scale: Demonstrated success in a hyper-scale environment, growing a tech team from 400 to 500+ hires in under 12 months, preferably within a fast-growth tech company or a hyper-scale staffing agency.
  • Metric-Driven Approach: Strong analytical skills with experience using data to drive hiring decisions, track recruiter performance, and forecast pipeline outcomes.
  • Agency + In-House Blend: Prior experience in a staffing agency environment combined with in-house recruitment leadership; able to operate with both urgency and long-term strategic focus.
  • Expertise with Greenhouse or similar ATS, and advanced proficiency in recruitment analytics and reporting.
  • Fluent in English and Spanish; Portuguese is a plus.
  • Strong communication and stakeholder management skills, with experience collaborating across global teams.

About 10Pearls:

10Pearls is a global, purpose-driven AI-powered digital engineering partner helping businesses re-imagine, digitalize, and accelerate. As an end-to-end digital technology partner, 10Pearls helps businesses create future-proof, transformative digital products that leverage emerging technologies. 10Pearls' clients include Global 2000 enterprises, high-growth mid-size businesses, and some of the most exciting start-ups from industries like healthcare, fintech, energy, education, real estate, retail, and hi-tech. Headquartered in the Washington DC metro area, 10Pearls has product engineering and software development centers in North America, Latin America, Europe, and South Asia. To learn more, visit https://10pearls.com.   

We offer a competitive compensation package, including the below benefits for full-time employees: 

  • Strong medical, dental, and vision plans with 60% of premiums for employees and their dependents covered by 10Pearls
  • Employer-funded health reimbursement account (HRA) for the high deductible health plan option
  • Generous 401(k) plan with a 4% employer match and immediate vesting after 90 days of employment
  • Paid time off for vacation, sick/wellness, and personal leave; separate paid parental leave program
  • Employer-paid short-term, long-term, life, and AD&D insurance
  • Additional voluntary insurance programs, including life & AD&D, critical illness, cancer, and hospital indemnity for employees and dependents
  • Full access to Tysons Corner Headquarters office with amenities: a state-of-the-art gym, a fully stocked kitchen with snacks and cold brew coffee on tap, and free parking on-site.

10Pearls is an Equal Opportunity Employer committed to maintaining a diverse workplace.