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Resort Operations Manager Jobs in Florida (NOW HIRING)

Sun, Inc.

RV Resort Manager

Naples, FL

Career Site Header Job Summary RV Resort Managers are responsible for the operational & continued profitability of the resort & serve as the day to day point of contact for guests and residents. They ...

Sun Outdoors

RV Resort Manager

Naples, FL · On-site

Career Site Header Job Summary RV Resort Managers are responsible for the operational & continued profitability of the resort & serve as the day to day point of contact for guests and residents. They ...

Sun RV Resorts

RV Resort Manager

Naples, FL

Career Site Header Job Summary RV Resort Managers are responsible for the operational & continued profitability of the resort & serve as the day to day point of contact for guests and residents. They ...

Baker's Cay Resort

General Manager

Key Largo, FL · On-site

As General Manager, you will oversee all aspects of resort operations while serving as the driving force behind culture, performance, guest satisfaction, and financial success. This is an exceptional ...

Baker's Cay Resort

General Manager

Key Largo, FL · On-site

As General Manager, you will oversee all aspects of resort operations while serving as the driving force behind culture, performance, guest satisfaction, and financial success. This is an exceptional ...

Baker's Cay Resort

General Manager

Key Largo, FL · On-site

As General Manager, you will oversee all aspects of resort operations while serving as the driving force behind culture, performance, guest satisfaction, and financial success. This is an exceptional ...

Pet Paradise

Assistant Resort Manager

Apollo Beach, FL · On-site

Overseeing daily operations of the resort by maintaining standards of conduct, cleanliness, and safety * Managing resort labor, which may include but not be limited to creating and posting staff ...

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Resort Operations Manager information

See Florida salary details

$23.2K

$47.4K

$88.6K

How much do resort operations manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for resort operations manager in Florida is $47,420.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,600.00 and $57,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Resort Operations Manager, and why are they important?

To thrive as a Resort Operations Manager, you need strong leadership, hospitality management expertise, and a relevant degree or equivalent experience. Familiarity with property management systems (PMS), booking platforms, and budgeting software is typically required. Excellent interpersonal skills, conflict resolution abilities, and organizational acumen help you motivate teams and ensure guest satisfaction. These skills are crucial to maintain efficient operations, deliver outstanding guest experiences, and drive the resort's overall success.

What are some common challenges faced by Resort Operations Managers and how can they be addressed?

Resort Operations Managers often encounter challenges such as managing diverse teams, balancing guest satisfaction with operational efficiency, and responding quickly to unexpected issues like maintenance emergencies or staffing shortages. Successfully addressing these challenges requires strong communication skills, proactive planning, and the ability to remain calm under pressure. Building a reliable support team, maintaining open lines of communication with staff, and implementing clear standard operating procedures can help managers effectively navigate these common obstacles and ensure smooth resort operations.

What does a Resort Operations Manager do?

A Resort Operations Manager oversees the daily operations of a resort, ensuring that all departments such as housekeeping, front desk, maintenance, food and beverage, and guest services run smoothly. They are responsible for maintaining high levels of guest satisfaction, managing staff, budgeting, and implementing policies and procedures. Their role also includes addressing guest concerns, coordinating with vendors, and ensuring compliance with safety and quality standards. Ultimately, they work to maximize efficiency and profitability while delivering an exceptional guest experience.
What are popular job titles related to Resort Operations Manager jobs in Florida? For Resort Operations Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Resort Operations Manager jobs in Florida look for? The top searched job categories for Resort Operations Manager jobs in Florida are:
What cities in Florida are hiring for Resort Operations Manager jobs? Cities in Florida with the most Resort Operations Manager job openings:
Resort Operations Manager jobs near you
Mobile Resort Manager - Palm Beach

Mobile Resort Manager - Palm Beach

Pet Paradise

Palm Beach, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

Description
WE ARE PET PEOPLE!
At Pet Paradise, team members ensure that our furry friends get extra loving care and focused attention while playing and staying with us in a safe and entertaining environment. Dog boarding is just the start of what we do! The relationship you build with pets and their parents makes going to work fun and rewarding, and the perks and benefits we offer are top notch. If you have a pet of your own, they can enjoy complimentary Pet Day Camp and Boarding, as well as discounts on grooming and veterinary care at all of our locations and clinics.
We are currently looking for an additional Resort Manager in the Palm Beach, FL area.
Please note this role may require mobility. Qualified candidates will be open to travel according to business needs.
The Resort Manager will lead the daily operations of the resort, including staff oversight, customer experience, sales performance, and focusing on our pet guests' care and safety.
ESSENTIAL FUNCTIONS OF OUR RESORT MANAGER ROLE INCLUDE:
  • Leading the resort team through daily operations by maintaining standards of conduct, cleanliness, and safety
  • Managing resort staffing by creating schedules, communicating staffing needs, adjusting schedules based on customer volume, adhering to labor budgets, and submitting timely payroll
  • Evaluating staffing levels, opening necessary requisitions, interviewing and providing candidate feedback, and overseeing resort hiring and terminations
  • Training and coaching resort team members based on company standards, policies, and procedures, delivering feedback in a constructive manner and promoting a collaborative environment
  • Recognizing talented team members and developing them for growth within the company through our internal leadership development programs
  • Keeping a high-level of communication through resort, regional, and corporate teams regarding resort operations and partnering with maintenance crew on any building or facility issues
  • Ensuring resort's compliance with all operational, safety, and related reporting protocols
  • Maintaining excellent customer service metrics such as NPS (Net Promoter Score) and reviews on Google and social media
  • Utilizing financial tools and analyzing financial reports to identify and address trends and issues in sales and performance
  • Managing labor and other resort costs, including but not limited to maintaining an appropriate supply inventory, while adhering to pre-established budgets
  • Calling customers before and after reservations and handling resort-level customer escalations
  • Organizing and maintaining policies and procedures for both back-of-house and front-of-house operations
  • Assisting new and current team members in completing their required courses and training guides, while also providing ongoing coaching and development
  • Preparing and delivering annual performance reviews to team members on a timely basis
  • Staying on top of email, phone, and other forms of operations, veterinary, and corporate communication, disseminating information to resort team as needed
  • Maintaining 5-day workweeks (which currently run Monday-Sunday) onsite at the resort, with no more than 3 consecutive "off" days from week to week
  • Working onsite at the resort at least 3-4 weekend days per month and on holidays

QUALIFICATIONS TO BE A RESORT MANAGER:
  • 3-5 years of experience in a management role overseeing at least 20 to 30 employees
  • Bachelor's or Associate's degree (or equivalent) is preferred
  • Strong leadership, communication, and collaboration skills, including the ability to manage, train, guide, and motivate employees
  • Prior experience with interviewing, hiring, evaluating candidates, and assessing employee performance
  • Previous leadership experience in animal care, retail, restaurant, hospitality operations, or similar
  • Excellent organizational, time management, prioritization, and multitasking skills
  • Skilled with common computer software, including Microsoft Office Suite (Outlook, Word, Excel)
  • Comfortable being around dogs of all sizes and physically able to lift up to 60 lbs
  • Flexibility to resort schedule needs including days, night, weekends, holidays, and peak times
  • Valid driver's license and working motor vehicle

Check out our Perks & Benefits!
  • Complimentary Pet Day Camp - Bring your dog with you to work!
  • 30 Days of Complimentary Pet Boarding (non-holidays)
  • On-demand pay with DailyPay
  • Discounted Veterinary Care and Grooming Services (per location)
  • Dog/Cat Adoption Assistance
  • Fitness Reimbursement
  • Paid Time Off
  • 401(k) with company match
  • Health (with company-funded HSA option), Dental and Vision Insurance

ABOUT PET PARADISE
Pet Paradise's full-service pet care destination is dedicated to giving pet parents access to all the premium care they need to give their furry family member the happiest, healthiest, longest life possible. The Pet Paradise brand has grown to offer resort-style pet day camp and care, professional pet grooming, low-stress and high-quality veterinary care, and of course, overnight boarding that feels like home, all under one roof. Located in ten states with more than 60 locations in operation or under development, Pet Paradise continues to expand in the United States.
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company Policy, Federal and State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin

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