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Resort Operations Manager Jobs (NOW HIRING)

Pet Paradise

Resort Manager

Palm City, FL · On-site

TheResort Managerwill lead the daily operations of the resort, including staff oversight, customer ... Managing resort staffing by creating schedules, communicating staffing needs, adjusting schedules ...

Wildflower Farms

Resort Manager

Gardiner, NY

The Resort Manager will serve as a key operational leader and culture carrier during an exciting stage of growth. Reporting directly to the General Manager and serving as a member of the Executive ...

HV Global Marketing Corporation

The DOF is responsible for financial compliance and adherence of the management agreement with the ... Resort Operations executives, on-site leaders and associates, internal and external auditors ...

Auberge Collection

Resort Manager

Gardiner, NY · On-site

The Resort Manager will serve as a key operational leader and culture carrier during an exciting stage of growth. Reporting directly to the General Manager and serving as a member of the Executive ...

Pet Paradise

Mobile Resort Manager - Austin

Austin, TX · On-site

The Resort Manager will lead the daily operations of the resort, including staff oversight, customer experience, sales performance, and focusing on our pet guests' care and safety. *Please note this ...

Auberge Collection

Resort Manager

Gardiner, NY

The Resort Manager will serve as a key operational leader and culture carrier during an exciting stage of growth. Reporting directly to the General Manager and serving as a member of the Executive ...

Pet Paradise

Mobile Resort Manager - Tampa

Tampa, FL

TheResort Managerwill lead the daily operations of the resort, including staff oversight, customer ... Managing resort staffing by creating schedules, communicating staffing needs, adjusting schedules ...

Pet Paradise

Mobile Resort Manager - Tampa

Tampa, FL · On-site

The Resort Manager will lead the daily operations of the resort, including staff oversight, customer experience, sales performance, and focusing on our pet guests' care and safety. ESSENTIAL ...

Pet Paradise

Mobile Resort Manager - Austin

Austin, TX · On-site

TheResort Managerwill lead the daily operations of the resort, including staff oversight, customer ... Managing resort staffing by creating schedules, communicating staffing needs, adjusting schedules ...

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Resort Operations Manager information

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$31K

$63.5K

$118.5K

How much do resort operations manager jobs pay per year?

As of Jun 23, 2026, the average yearly pay for resort operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Resort Operations Manager, and why are they important?

To thrive as a Resort Operations Manager, you need strong leadership, hospitality management expertise, and a relevant degree or equivalent experience. Familiarity with property management systems (PMS), booking platforms, and budgeting software is typically required. Excellent interpersonal skills, conflict resolution abilities, and organizational acumen help you motivate teams and ensure guest satisfaction. These skills are crucial to maintain efficient operations, deliver outstanding guest experiences, and drive the resort's overall success.

What is the highest paid position in a hotel?

The highest paid position in a hotel is typically the General Manager, who oversees all operations and staff. Salaries for general managers can exceed six figures, especially in luxury or large-scale properties, and often require extensive experience, leadership skills, and industry knowledge.

Who is higher, GM or operations manager?

In resort operations, the General Manager (GM) is typically higher than the Operations Manager. The GM oversees the entire property, including multiple departments, and reports to ownership or corporate leadership, while the Operations Manager focuses on daily operations within specific departments. The Operations Manager usually reports to the GM or a senior executive.

What are some common challenges faced by Resort Operations Managers and how can they be addressed?

Resort Operations Managers often encounter challenges such as managing diverse teams, balancing guest satisfaction with operational efficiency, and responding quickly to unexpected issues like maintenance emergencies or staffing shortages. Successfully addressing these challenges requires strong communication skills, proactive planning, and the ability to remain calm under pressure. Building a reliable support team, maintaining open lines of communication with staff, and implementing clear standard operating procedures can help managers effectively navigate these common obstacles and ensure smooth resort operations.

What does a resort operations manager do?

A resort operations manager oversees daily activities and staff to ensure smooth resort functioning, including guest services, maintenance, and safety protocols. They coordinate departments, manage budgets, and implement policies to enhance guest satisfaction and operational efficiency.

How much money does a resort manager make?

A resort operations manager typically earns between $50,000 and $100,000 annually, depending on the size and location of the resort, as well as experience and certifications. Salaries can vary widely based on the complexity of operations and the level of responsibility involved.
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Resort Operations Manager jobs near you

Director of Resort Operations

Kaanapali Alii Maui

Lahaina, HI

$118K - $130K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Overview
We are seeking a highly organized and service-driven Director of Resort Operations to oversee the daily operations at beautiful Kā'anapali Ali'i in Lahaina, Hawaii. This role is ideal for a hands-on leader who thrives in a dynamic hospitality environment and is passionate about delivering exceptional experiences to both guests and homeowners.
At Kā'anapali Ali'i, we believe that the heart of our success lies in our commitment to providing exceptional guest and homeowner experiences, delivering tangible results, and protecting the long-term value of every asset. Join a company with a nationally recognized hospitality platform and a distinct focus on people, purpose, and place.
Yearly Salary Range: $118,000-$130,000 (depending on qualifications)
As a valued member of our team, you'll receive a comprehensive benefits package that includes:
  • Up to 24 days of Paid Time Off (PTO) that can be used immediately
  • 401(k) Retirement Savings Plan with a company match
  • Group Medical, Dental, Vision, Life Insurance, and Disability Benefits
  • Paid Parental Leave
  • Employee Assistance Program
  • Five complimentary room nights at CoralTree Hospitality properties
  • Unlimited Friends and Family receive discounted rates at CoralTree Hospitality Group properties
  • Access to employee discounts from industry-leading travel, entertainment, and retail brands, including Walt Disney World, Live Nation, Samsung, Hertz, and many more!

Responsibilities
  • Direct and support the leaders and operations of housekeeping, front office, bell and recreation departments working in collaboration with the General Manager
  • Collaborate with the Owner Experience Manager to implement and maintain standards, processes, and procedures to the unit rating program with the goal of establishing a reputation for having the best quality residences
  • Manage the guest service experience
  • Monitor and evaluate guest feedback including guest satisfaction reviews and implement plans to increase guest satisfaction scores
  • Monitor and achieve guest and homeowner satisfaction score goals and social media ratings, for cleanliness and residence maintenance
  • Resolve guest and homeowner concerns and situations to ensure satisfaction and to follow-up in a timely manner
  • Establish rapport with guests, homeowners, and vendors
  • Maintain and grow strong working relationships and communication with all departments and team members to support property operations
  • Develop maximum profits through cost and labor control
  • Responsible for creating quality processes and procedures designed to consistently deliver superior standards and service for the homeowners and guests
  • Embrace new ideas and continuous improvement to drive for impact, focusing on outcomes and accountability
  • Acts as a catalyst for change and continuously looks to raise the bar to continue to make the property the preferred choice amongst travelers
  • Resolves conflicts by exercising diplomacy
  • Coach and mentor team members to be their best and deliver greatness, foster connections, and enable success

Qualifications
  • High School diploma or GED required
  • Two years of post-high school education or bachelor's degree in the field of Hospitality Management or related field preferred
  • Requires a minimum of 5 years of management experience in Four or Five Diamond hotel, resort or condominium properties with strong guest service experience
  • Demonstrates a high level of skills in the areas of diplomacy, problem solving, and relationship building
  • Excellent verbal and written communication skills
  • Demonstrates functional and productive skill using technology
  • Exceptional organizational skill, ability to manage projects and establish priorities with diverse timelines and responsibilities
  • Available to work a flexible schedule including evenings, weekends, holidays, and additional hours as needed
  • Must have a valid Hawaii State Driver's License and an acceptable driving record

Apply today and be part of a dynamic hospitality team!
CoralTree Hospitality is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Apply