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Resort Operations Manager Jobs in Wisconsin (NOW HIRING)

Bear Country Inc

Operations Specialist

Caledonia, WI

... Park & Resort, Bear Paw Adventure Park area including Adventure Island, Bear Paw Ropes Course ... Work with Events Assistant Manager on when events are scheduled to ensure Lodge cleanliness. 9. ...

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All JobsResort Operations Manager JobsResort Operations Manager Jobs in Wisconsin

Resort Operations Manager information

See Wisconsin salary details

$31.3K

$64K

$119.6K

How much do resort operations manager jobs pay per year?

As of Jun 28, 2026, the average yearly pay for resort operations manager in Wisconsin is $64,050.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $78,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Resort Operations Manager, and why are they important?

To thrive as a Resort Operations Manager, you need strong leadership, hospitality management expertise, and a relevant degree or equivalent experience. Familiarity with property management systems (PMS), booking platforms, and budgeting software is typically required. Excellent interpersonal skills, conflict resolution abilities, and organizational acumen help you motivate teams and ensure guest satisfaction. These skills are crucial to maintain efficient operations, deliver outstanding guest experiences, and drive the resort's overall success.

What is the highest paid position in a hotel?

The highest paid position in a hotel is typically the General Manager, who oversees all operations and staff. Salaries for general managers can exceed six figures, especially in luxury or large-scale properties, and often require extensive experience, leadership skills, and industry knowledge.

Who is higher, GM or operations manager?

In resort operations, the General Manager (GM) is typically higher than the Operations Manager. The GM oversees the entire property, including multiple departments, and reports to ownership or corporate leadership, while the Operations Manager focuses on daily operations within specific departments. The Operations Manager usually reports to the GM or a senior executive.

What are some common challenges faced by Resort Operations Managers and how can they be addressed?

Resort Operations Managers often encounter challenges such as managing diverse teams, balancing guest satisfaction with operational efficiency, and responding quickly to unexpected issues like maintenance emergencies or staffing shortages. Successfully addressing these challenges requires strong communication skills, proactive planning, and the ability to remain calm under pressure. Building a reliable support team, maintaining open lines of communication with staff, and implementing clear standard operating procedures can help managers effectively navigate these common obstacles and ensure smooth resort operations.

What does a resort operations manager do?

A resort operations manager oversees daily activities and staff to ensure smooth resort functioning, including guest services, maintenance, and safety protocols. They coordinate departments, manage budgets, and implement policies to enhance guest satisfaction and operational efficiency.

How much money does a resort manager make?

A resort operations manager typically earns between $50,000 and $100,000 annually, depending on the size and location of the resort, as well as experience and certifications. Salaries can vary widely based on the complexity of operations and the level of responsibility involved.
What are popular job titles related to Resort Operations Manager jobs in Wisconsin? For Resort Operations Manager jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Resort Operations Manager jobs in Wisconsin look for? The top searched job categories for Resort Operations Manager jobs in Wisconsin are:
What cities in Wisconsin are hiring for Resort Operations Manager jobs? Cities in Wisconsin with the most Resort Operations Manager job openings:
Resort Operations Manager jobs near you
Infographic showing various Resort Operations Manager job openings in Wisconsin as of June 2026, with employment types broken down into 90% Full Time, 7% Part Time, and 3% Contract. Highlights an 82% Physical, 4% Hybrid, and 14% Remote job distribution, with an average salary of $64,050 per year, or $30.8 per hour.
Resort Security Officer - Overnight / 3rd Shift | Full-Time

Resort Security Officer - Overnight / 3rd Shift | Full-Time

Lake Lawn Resort

Delavan, WI • On-site

$14.25 - $17.50/hr

Full-time

Posted 23 days ago

Key responsibilities

  • Patrol resort buildings, guest areas, parking lots, grounds, and recreational facilities to ensure a safe and secure environment.

  • Respond promptly and professionally to guest concerns, complaints, service requests, emergencies, incidents, and medical situations.

  • Enforce resort policies, safety regulations, and security procedures while maintaining detailed activity and incident reports.

Job description

Description:

Lake Lawn Resort is seeking a dependable and professional Full-Time Resort Security Officer – Overnight / 3rd Shift to help ensure the safety, security, and well-being of our guests, team members, and resort property. This role is responsible for conducting security patrols, responding to incidents, enforcing safety procedures, and maintaining a secure environment throughout the resort during overnight hours. Ideal candidates are observant, customer-service oriented, and capable of remaining calm in emergency situations.

Position Details

  • Job Title: Resort Security Officer – Overnight / 3rd Shift
  • Employment Type: Full-Time
  • Shift: 3rd Shift / Overnight
  • Department: Security / Resort Operations
  • Location: Delavan, Wisconsin

What You’ll Do

  • Patrol resort buildings, guest areas, parking lots, grounds, and recreational facilities to ensure a safe and secure environment.
  • Conduct routine inspections of banquet rooms, ballrooms, meeting spaces, guest areas, and resort facilities.
  • Monitor for suspicious activity, safety hazards, unauthorized access, and property damage.
  • Maintain radio communication with resort departments and management as needed.
  • Respond promptly and professionally to guest concerns, complaints, and service requests.
  • Assist guests and employees during emergencies, incidents, medical situations, and other security-related events.
  • Secure resort entrances, exits, meeting rooms, and other designated areas during overnight hours.
  • Enforce resort policies, safety regulations, and security procedures.
  • Complete detailed Daily Activity Reports and security logs.
  • Prepare accurate incident reports involving injuries, accidents, thefts, disturbances, property damage, or other occurrences.
  • Notify management and emergency responders when necessary.
  • Assist with emergency response procedures including evacuations, severe weather events, medical emergencies, fire alarms, and other critical situations.
  • Help protect resort assets, facilities, guests, and employees through proactive security practices.
  • Provide exceptional guest service while maintaining a visible security presence throughout the property.
Requirements:

What We’re Looking For

  • Previous security, law enforcement, military, hospitality security, loss prevention, or public safety experience preferred.
  • Strong observation, problem-solving, and decision-making skills.
  • Ability to remain calm and professional during emergencies and high-pressure situations.
  • Excellent communication and guest service skills.
  • Ability to write clear, detailed reports and maintain accurate records.
  • Basic computer skills required.
  • Ability to work independently with minimal supervision.
  • Availability to work overnight shifts, weekends, holidays, and special events.
  • Valid driver's license preferred.

Physical Requirements

  • Ability to stand and walk for extended periods throughout the shift.
  • Frequent walking across indoor and outdoor resort property.
  • Ability to climb stairs, bend, reach, and respond quickly to emergency situations.
  • Ability to lift and move up to 50 pounds when necessary.
  • Ability to work outdoors in varying weather conditions.

Work Environment

  • Large resort property with indoor and outdoor patrol responsibilities.
  • Overnight work environment with limited guest activity and periodic emergency response situations.
  • Exposure to varying weather conditions, including rain, snow, heat, and cold.
  • Fast-paced hospitality environment requiring strong attention to detail and situational awareness.

About Lake Lawn Resort

Located on Delavan Lake, Lake Lawn Resort is a premier hospitality destination known for exceptional service and a strong team culture. Whether you're starting your career or looking for a steady role, this is a great place to grow.


Disclaimer

This role includes a variety of responsibilities to support daily operations.