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Resort Operations Manager Jobs in Wisconsin (NOW HIRING)

Grand Geneva Resort

Events Manager

Lake Geneva, WI

As an Event Manager at the Grand Geneva Resort & Spa, you'll orchestrate every detail of meetings ... operational and service excellence. We are "People Pleasing People" who strive daily to create ...

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Resort Operations Manager information

See Wisconsin salary details

$31.3K

$64K

$119.6K

How much do resort operations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for resort operations manager in Wisconsin is $64,050.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $78,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a resort operations manager?

To thrive as a Resort Operations Manager, you need strong leadership, hospitality management expertise, and a relevant degree or equivalent experience. Familiarity with property management systems (PMS), booking platforms, and budgeting software is typically required. Excellent interpersonal skills, conflict resolution abilities, and organizational acumen help you motivate teams and ensure guest satisfaction. These skills are crucial to maintain efficient operations, deliver outstanding guest experiences, and drive the resort's overall success.

What are some common challenges faced by resort operations managers and how can they be addressed?

Resort Operations Managers often encounter challenges such as managing diverse teams, balancing guest satisfaction with operational efficiency, and responding quickly to unexpected issues like maintenance emergencies or staffing shortages. Successfully addressing these challenges requires strong communication skills, proactive planning, and the ability to remain calm under pressure. Building a reliable support team, maintaining open lines of communication with staff, and implementing clear standard operating procedures can help managers effectively navigate these common obstacles and ensure smooth resort operations.

What does a resort operations manager do?

A Resort Operations Manager oversees the daily operations of a resort, ensuring that all departments such as housekeeping, front desk, maintenance, food and beverage, and guest services run smoothly. They are responsible for maintaining high levels of guest satisfaction, managing staff, budgeting, and implementing policies and procedures. Their role also includes addressing guest concerns, coordinating with vendors, and ensuring compliance with safety and quality standards. Ultimately, they work to maximize efficiency and profitability while delivering an exceptional guest experience.
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What cities in Wisconsin are hiring for Resort Operations Manager jobs? Cities in Wisconsin with the most Resort Operations Manager job openings:
Resort Operations Manager jobs near you
Infographic showing various Resort Operations Manager job openings in Wisconsin as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $64,050 per year, or $30.8 per hour.

Concessions/Food Service Manager

Chula Vista Resort

Wisconsin Dells, WI

Full-time

Re-posted 10 days ago

Job description

The primary responsibilities and duties of this position consist of, but are not limited to, the following:

  • Operational responsibility for all concessions outlets, both permanent and temporary, throughout the resort.
  • Maintain strong inventory controls.
  • Assist Food and Beverage Director with all product choices
  • Working with your direct report and peripheral departments to develop and coordinate the training, hiring, & operational strategies, for each area of your responsibility and to achieve each areas stated goals and objectives.
  • Seek and develop new concepts, products, services and resources for each of the areas.
  • Evaluate each employee based on their performance.
  • Working through supervisors reporting to this position, maintain the operational effectiveness of the departmental operations, while delivering superior quality and service at all times.
  • Set and ensure compliance with, standards of quality for all products and services offered by this department and all positions reporting to your position.  All standards will be consistent with the goals and objectives already established by the resort as a whole.
  • Develop the budgets and operational objectives consistent with the goals and objectives developed for each of your areas of responsibility.

Educational Requirements:

          Required:  High School Diploma

          Preferred: Bachelors Degree in Hospitality

 Experience Required:

          Required:  2 years of Management Experience in Related Field

          Preferred: 5 years of Management Experience in Related Field

Skills, Knowledge and Abilities:

Knowledge of all facets of hotel including guest relations, as they apply to Chula Vista Resort, is required.  The ability to work with other people effectively in a staff position is important.  Must have the ability to think creatively regarding the needs of the resort and solve problems or seize opportunities as they occur.  Must have the ability to clearly define objectives.  The knowledge of training methods and procedures and the ability to implement them are essential.

Physical Requirements:

Body Positions:  Sitting, standing for long periods.

Body Movements:  Walking, turning head and torso, bending arms, wrists and fingers.

Body Senses:  Must have full use of eyes and ears, full power of speech.

Mental Requirements:

Mathematics:  Must be able to do routine arithmetic calculations necessary for pricing, margins and costs.  Must have the ability to prepare budgets and interpret financial operating statements.

Language:  Must be able to communicate in English, both verbally and in writing, well enough to give instructions, relay information, and carry on effective interchange with customers, vendors, company staff.

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