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Resort Operations Manager Jobs in Madison, WI (NOW HIRING)

Resort Lifestyle Communities

Lead Concierge

Fitchburg, WI · On-site

$19 - $20/hr

Join Our Mission At Resort Lifestyle Communities (RLC), serving seniors isn't just a job, it's a ... Enhance daily operations by coordinating transportation, maintaining accurate records, managing ...

Resort Lifestyle Communities

Lead Concierge

Fitchburg, WI · On-site

$19 - $20/hr

Join Our Mission At Resort Lifestyle Communities (RLC), serving seniors isn't just a job, it's a ... Enhance daily operations by coordinating transportation, maintaining accurate records, managing ...

Marcus Hotels

Front Office Manager

Madison, WI · On-site

The Front Office Manager oversees all Front Office Operations (Night Audit, Concierge, and Front ... Discounts at Marcus Hotels & Resort locations & Hilton worldwide locations * Free/discounted movie ...

Marcus Hotels

Front Office Manager

Madison, WI

The Front Office Manager oversees all Front Office Operations (Night Audit, Concierge, and Front ... Discounts at Marcus Hotels & Resort locations & Hilton worldwide locations * Free/discounted movie ...

The Marcus Corporation

Front Office Manager

Madison, WI · On-site

The Front Office Manager oversees all Front Office Operations (Night Audit, Concierge, and Front ... Discounts at Marcus Hotels & Resort locations & Hilton worldwide locations * Free/discounted movie ...

Hotels

Front Office Manager

Madison, WI

The Front Office Manager oversees all Front Office Operations (Night Audit, Concierge, and Front ... Discounts at Marcus Hotels & Resort locations & Hilton worldwide locations * Free/discounted movie ...

Arch Amenities Group

Spa Director

Arena, WI · On-site

Spa Operations Reports to: Regional Manager Job Type: Exempt Arch Amenities Group Wellness-driven ... Collaborate with hotel/resort marketing teams (if applicable) to align branding and increase ...

Arch Amenities Group

Spa Director

Arena, WI

Spa Operations Reports to: Regional Manager Job Type: Exempt Arch Amenities Group Wellness-driven ... Collaborate with hotel/resort marketing teams (if applicable) to align branding and increase ...

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All JobsResort Operations JobsResort Operations Manager JobsResort Operations Manager Jobs in Madison, WI

Resort Operations Manager information

See Madison, WI salary details

$31.2K

$63.9K

$119.4K

How much do resort operations manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for resort operations manager in Madison, WI is $63,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,300.00 and $78,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Resort Operations Manager, and why are they important?

To thrive as a Resort Operations Manager, you need strong leadership, hospitality management expertise, and a relevant degree or equivalent experience. Familiarity with property management systems (PMS), booking platforms, and budgeting software is typically required. Excellent interpersonal skills, conflict resolution abilities, and organizational acumen help you motivate teams and ensure guest satisfaction. These skills are crucial to maintain efficient operations, deliver outstanding guest experiences, and drive the resort's overall success.

What are some common challenges faced by Resort Operations Managers and how can they be addressed?

Resort Operations Managers often encounter challenges such as managing diverse teams, balancing guest satisfaction with operational efficiency, and responding quickly to unexpected issues like maintenance emergencies or staffing shortages. Successfully addressing these challenges requires strong communication skills, proactive planning, and the ability to remain calm under pressure. Building a reliable support team, maintaining open lines of communication with staff, and implementing clear standard operating procedures can help managers effectively navigate these common obstacles and ensure smooth resort operations.

What does a Resort Operations Manager do?

A Resort Operations Manager oversees the daily operations of a resort, ensuring that all departments such as housekeeping, front desk, maintenance, food and beverage, and guest services run smoothly. They are responsible for maintaining high levels of guest satisfaction, managing staff, budgeting, and implementing policies and procedures. Their role also includes addressing guest concerns, coordinating with vendors, and ensuring compliance with safety and quality standards. Ultimately, they work to maximize efficiency and profitability while delivering an exceptional guest experience.
What job categories do people searching Resort Operations Manager jobs in Madison, WI look for? The top searched job categories for Resort Operations Manager jobs in Madison, WI are:
What cities near Madison, WI are hiring for Resort Operations Manager jobs? Cities near Madison, WI with the most Resort Operations Manager job openings:
Resort Operations Manager jobs near you
Lifestyle Director

Lifestyle Director

Resort Lifestyle Communities

Fitchburg, WI • On-site

$21 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Resort Lifestyle Communities rating

6.4

Company rating: 6.4 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

Join Our Mission
At Resort Lifestyle Communities (RLC), serving seniors isn't just a job, it's a calling. When you join our team, you become part of a close-knit, servant-hearted community guided by our Core Values: Respect, Honesty, Kindness & Compassion, and Service Excellence.
Together, we work toward four essential goals that guide our success:
  • Happy Employees
  • Happy Residents
  • Full Occupancy
  • On-Budget Operations

About the Role
As our Lifestyle Director, you'll play a key role in shaping a vibrant, positive community culture and enhancing residents' quality of life. You'll deliver a resort-style lifestyle through thoughtfully planned social, educational, and wellness programs that support residents' mind, body, and spirit while fostering strong relationships and a sense of community. This role is a member of the community Focus Team and reports directly to the Community Managers.
What We're Looking For
  • Must be at least 21 years old (25+ preferred for shuttle driving) with a valid driver's license and clean driving record.
  • Flexibility: Your primary schedule is a Monday-Friday hourly schedule, plus the ability to flex hours to cover evenings, weekends, and holidays as needed for events.
  • Minimum of 2 years of customer service experience and demonstrated leadership or community management skills.
  • Strong knowledge of the local community and a genuine passion for serving seniors.
  • Experience coordinating or leading events, social/recreational activities, wellness programs, or fitness classes; regular participation with ability to learn is acceptable.
  • Ability to work independently and collaboratively, with strong organizational, time management, and communication skills.
  • Experience with budget management and proficiency using technology for community content, including Microsoft Office programs and email.
  • No specific education or certifications required; fitness certification or coursework in business, gerontology, wellness, hospitality, marketing, or psychology is a plus.

In this role, you'll need to be comfortable with the functional aspects of the job, including:
  • Serving alcohol (must be 21+ and meet all local requirements).
  • When at least 25 years of age, you will be expected to drive the community's shuttle bus for resident outings, and you must hold a valid driver's license with a clean driving record.
  • Securing appropriate food handler permit as required by local ordinances within two (2) weeks of the first day of employment.

Key Responsibilities
  • Plan, implement, and continuously refine inclusive community events and activities aligned with resident interests and demographics by building strong relationships, gathering feedback, and evaluating success through surveys and attendance data.
  • Design and deliver comprehensive lifestyle, wellness, and fitness programming that supports mind, body, and spirit, including leading a diverse fitness schedule and coordinating complimentary classes with partner organizations and certified residents.
  • Develop and manage the annual budget for lifestyle programming, including negotiating with vendors and securing sponsorships to enhance event offerings without exceeding budget.
  • Use online tools to create and distribute monthly event calendars, newsletters, and internal marketing materials, collaborating with the Focus Team to promote programs through social media and other communication channels to maximize participation.
  • Oversee the scheduling of community facilities used for events and activities, ensuring spaces are prepared, safe, clean, and available to meet programming needs.

Benefits for Full-Time Employees
  • Competitive compensation and benefits
  • Access your pay anytime
  • $341 benefit stipend per pay period to apply toward:
    • Health, Dental, Vision
    • Life Insurance
    • Short- & Long-Term Disability
    • HSA, FSA, LSA
    • Accident & Hospital Indemnity
    • Legal & Identity Theft Protection
  • Paid Time Off
  • 401(k) with employer match

Why RLC?
  • Fast-growing, family-owned company with 60+ communities nationwide
  • Supportive leadership in a beautiful, resort-style environment
  • A purpose-driven role where you make a difference every day

Ready to Engage with Heart?
Bring your servant heart to a place that feels like family. Apply today, and our Team will follow up soon!
EOE/ADA
#urgent
Pay Range: $21 - $22 per hour

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