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Ski Resort Operations Manager Jobs (NOW HIRING)

Solitude Mountain Resort

Patrol Manager

West Valley, UT

$109K - $111K/yr

Understanding of ski resort operations, avalanche mitigation, mountain safety, emergency response, risk management, and guest service standards. * Proficiency with scheduling, payroll, HR systems ...

Solitude Mountain Resort

Patrol Manager

Taylorsville, UT

$107K - $109K/yr

Understanding of ski resort operations, avalanche mitigation, mountain safety, emergency response, risk management, and guest service standards. * Proficiency with scheduling, payroll, HR systems ...

Solitude Mountain Resort

Patrol Manager

Kamas, UT

$113K - $116K/yr

Understanding of ski resort operations, avalanche mitigation, mountain safety, emergency response, risk management, and guest service standards. * Proficiency with scheduling, payroll, HR systems ...

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Ski Resort Operations Manager information

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$32K

$59.7K

$112.5K

How much do ski resort operations manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for ski resort operations manager in the United States is $59,697.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $61,500.00 per year, depending on experience, location, and employer.

What does a ski resort operations manager do?

A Ski Resort Operations Manager oversees the daily operations of a ski resort, ensuring all departments run smoothly and safely. Their responsibilities typically include managing staff, coordinating ski lift operations, maintaining equipment, ensuring guest safety, and delivering excellent customer service. They also collaborate with other managers to optimize resort services and handle emergency situations as needed. This role is essential for providing guests with a safe and enjoyable experience during the ski season.

What are some common challenges faced by ski resort operations managers during peak season, and how can they effectively address them?

During peak season, Ski Resort Operations Managers often face challenges such as managing high guest volumes, coordinating multiple departments (like lift operations, maintenance, and guest services), and ensuring safety on the slopes. Effective communication, proactive scheduling, and real-time problem-solving are crucial to maintaining smooth operations. Managers typically rely on strong leadership and adaptability to handle weather-related disruptions and guest concerns, while also motivating staff to deliver excellent service during busy periods.

What are the key skills and qualifications needed to thrive as a ski resort operations manager?

To thrive as a Ski Resort Operations Manager, you need expertise in resort management, knowledge of ski area safety protocols, and experience in hospitality, often supported by a degree in hospitality or business management. Familiarity with resort management software, scheduling systems, and safety certification such as PSIA/AASI or avalanche training is typically required. Strong leadership, problem-solving, and effective communication skills help you manage diverse teams and provide excellent guest experiences. These skills ensure smooth resort operations, guest safety, and high-quality service in a dynamic and seasonal environment.

What is the difference between Ski Resort Operations Manager vs Ski Resort Supervisor?

AspectSki Resort Operations ManagerSki Resort Supervisor
ResponsibilitiesOversees entire resort operations, including guest services, safety, and staff managementManages daily activities of specific departments, such as lift operations or guest services
CredentialsExperience in resort management, certifications in safety and hospitalityRelevant experience in specific resort departments, safety certifications often required
Work EnvironmentOffice-based with on-site visits, overseeing multiple departmentsPrimarily on-site, supervising staff and operations directly
Industry UsageCommonly used in larger resorts with multiple departmentsUsed in resorts of all sizes, focusing on specific operational areas

The Ski Resort Operations Manager has a broader scope, overseeing overall resort functions, while the Ski Resort Supervisor focuses on managing specific departments or areas. Both roles require safety certifications and industry experience, but the manager's role is more strategic and comprehensive.

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Cities with the most Ski Resort Operations Manager job openings:

What states have the most Ski Resort Operations Manager jobs?

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Ski Resort Operations Manager jobs near you
Infographic showing various Ski Resort Operations Manager job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $59,697 per year, or $28.7 per hour.

Patrol Manager

Solitude Mountain Resort

West Valley, UT

$109K - $111K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 18 days ago

Job description

Year Round
About the Job
Year Round
The Patrol Manager is a senior leadership position within Solitude Ski Patrol and Mountain Operations. Reporting directly to the Director of Patrol, this position oversees daily patrol operations, staffing, training coordination, operational readiness, emergency response, and strategic departmental support for both winter ski patrol and summer bike patrol operations.
The Patrol Manager helps lead up to 45 winter patrollers and approximately 20 summer bike patrol employees, including supervisory staff, while fostering a professional, accountable, safety-focused, and guest-service-oriented culture across year-round mountain operations.
This role combines field leadership with administrative oversight and requires strong interpersonal skills, sound judgment, expert skiing ability, strong downhill mountain biking ability, and the ability to lead effectively within a unionized work environment. The Patrol Manager works closely with the Avalanche Mitigation Department (AMD) Manager and Director of Patrol to coordinate staffing, training, avalanche mitigation support, operational priorities, and emergency response readiness across the mountain.
SPECIFIC JOB REQUIREMENTS
  • Minimum 8 years of ski patrol experience preferred, with 3-5 years of patrol supervisory or leadership experience preferred.

  • Avalanche Pro 1 certification required ; Avalanche Pro 2 preferred.

  • Avalanche mitigation experience at a Class “A” resort preferred, including route leader-level responsibilities.

  • Current Utah EMT, National EMT, or OEC certification required . Utah EMT licensure required for EMTs.

  • Current BLS CPR certification required .

  • Ability to obtain and maintain an ATF possessor clearance.

  • Valid driver’s license required and must pass an insurance driving history inquiry.

  • Expert skiing ability required , including the ability to safely operate a loaded toboggan in steep and variable terrain.

  • Strong downhill mountain biking ability and proficiency operating in lift-served bike park terrain preferred.

  • Exceptional leadership, communication, coaching, conflict-resolution, guest service, organizational, and decision-making skills.

  • Understanding of ski resort operations, avalanche mitigation, mountain safety, emergency response, risk management, and guest service standards.

  • Proficiency with scheduling, payroll, HR systems, incident documentation, Microsoft Office, budgeting, and operational reporting tools.

  • Ability to prioritize workload effectively and adapt to changing operational demands.

  • Ability to work weekends, holidays, storm cycles, on-call periods, and extended operational hours as required .

  • Must pass criminal history and background checks.

JOB DUTIES AND RESPONSIBILITIES
  • Provides daily management, leadership, and operational support for ski patrol and bike patrol staff in alignment with resort values and leadership expectations.

  • In coordination with the Director of Patrol and AMD Manager, assists with hiring, onboarding, scheduling, payroll review, training, evaluations, coaching, retention, accountability conversations, and disciplinary processes.

  • Supports strategic planning, patrol procedures, emergency response planning, training standards, and risk management initiatives.

  • Oversees daily patrol operations including staffing assignments, terrain status, openings and closures, sweeps, operational follow-up, hazard mitigation, and enforcement of resort policies and the skier responsibility code.

  • Coordinates with the AMD Manager and Director of Patrol regarding avalanche mitigation operations, staffing, snow safety, terrain management, rescue readiness, and route leadership responsibilities.

  • Oversees summer bike patrol operations and coordinates with internal departments, public safety partners, and outside agencies to support safe and efficient year-round mountain operations.

  • Leads year-round mountain safety initiatives including speed control, guest education, hazard mitigation, signage, closures, rope lines, fencing, padding, and boundary management.

  • Oversees patrol training, continuing education, scenario-based exercises, CPR instruction, avalanche rescue, bike patrol training, and competency documentation.

  • Performs ski patrol duties at both managerial and functional levels, including emergency medical care, patient transport, guest assistance , mountain safety, incident documentation, and field leadership during routine and complex operations in varied terrain and weather conditions.

  • Coordinates and participates in lift evacuations, avalanche response, search and rescue operations, high-angle rescue, cliff rescue, missing person incidents, night operations, and complex rescue efforts involving Wasatch Backcountry Rescue and other partner agencies as assigned.

  • Participates in incident investigations, documentation review, legal follow-up, and risk management processes in accordance with resort guidelines.

  • Oversees patrol equipment, rescue gear, medical supplies, operational inventories, patrol facilities, and shared workspaces to ensure operational readiness and professionalism.

  • Maintains professional working relationships with employees, union representatives, resort leadership, EMS partners, and outside agencies.

  • Represents Patrol in cross-departmental planning and fills in for the Director of Patrol as assigned.

ADDITIONAL SKILLS
  • Ability to mentor employees and support leadership development within the patrol team.

  • Ability to maintain professionalism and composure during stressful situations.

  • Proficient understanding of Solitude Mountain Resort terrain, patrol operations, and communication systems preferred.

  • Ability to maintain confidentiality regarding personnel, operational, medical, and legal matters.

  • Must be available for year-round operations, preseason training, and required refresher days.

PHYSICAL AND OPERATIONAL QUALIFICATIONS
  • Ability to work in severe winter weather and high alpine environments.

  • Ability to reason and respond effectively in emergency situations under high stress.

  • Ability to lift, maneuver, and carry at least 50 pounds while skiing, hiking, or biking in variable terrain and conditions.

  • Ability to hike and travel in steep, exposed terrain with packs weighing approximately 30 -50 pounds.

  • Proficient and safe skiing ability to operate a loaded rescue toboggan in varying snow conditions and terrain.

  • Adequate sight, speech, hearing, and manual dexterity to safely perform duties and communicate via radio.

  • Ability to work extended hours until all guests, staff, and patrollers are safely off the mountain.

Job description is not inclusive of all responsibilities and may be modified as deemed necessary by operational needs.
POSITION: Solitude Patrol Manager
DIVISION: Mountain Operations
REPORTS TO: Director of Patrol
LOCATION: Resort Wide Solitude
CLASSIFICATION: Full Time / Year Round
EQUAL OPPORTUNITY EMPLOYMENT
Solitude Mountain Resort is an equal opportunity employer. It is the policy of the Company to recruit, hire, train, assign, promote, and transfer the best qualified individual for each job opening and provide such employment opportunities without regard to sex, race, religious creed, color, gender, gender identity, gender expression, national origin, ancestry, citizenship, nationality, age, physical disability, mental disability, medical condition, marital status, pregnancy, sexual preference, sexual orientation, genetic information, veteran status, or any other characteristic protected by applicable state or federal law.
The Company makes all employment decisions, including selection , training, job assignment, compensation, promotion, transfer, discipline, termination, and access to benefits without regard to these protected statuses. Solitude Mountain Resort also provides reasonable accommodations to applicants and employees with disabilities. If you require an accommodation during the selection process, please contact Human Resources at HR@solitudemountain.com.
Perks of Working Here:
Work & Play in the Mountains:
  • Embrace the stunning Wasatch Mountains.
  • Connect with fellow mountain enthusiasts.

Benefits:
  • Access to select Alterra Mountain Company Destinations.
  • Free Solitude season pass for you and eligible dependents.
  • Discounts on solitude lift tickets for friends and family.
  • Discounts on food, rentals, retail, and lessons.

Other Perks:
  • Comprehensive medical, dental, vision, and life insurance for eligible employees
  • Pro deals with outdoor brands.
  • Generous 401(k) plan with company match.
  • Free counseling service through Employee Assistance Program.

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