ZipRecruiter

Log In

1

Ski Resort Operations Manager Jobs in Roxana, IL

Lilly Pulitzer

Store Manager

Saint Louis, MO · On-site

Our Brand vision statement is: "Create Your Sunshine, A Resort State of Mind". Our Brand Equities ... Operational Excellence * Collaborate effectively with cross functional partners and colleagues.

Geneo

Area Sales Manager

Saint Louis, MO · On-site

... resort spas, day spas, and all aesthetic practices across your assigned territory. As an Area Sales ... Work with internal teams (Marketing, Customer Support, Operations) to resolve issues quickly and ...

CoralTree Hospitality

Chief Engineer

Saint Louis, MO

$85K - $87K/yr

... Resort standards/procedures in evaluation and discipline of team member; Administer fair employee ... day operations. * Develop, implement, and direct all emergency programs. * Manage key control ...

Magnolia St. Louis

Chief Engineer

Saint Louis, MO · On-site

... Resort standards/procedures in evaluation and discipline of team member; Administer fair employee ... day operations. * Develop, implement, and direct all emergency programs. * Manage key control ...

Magnolia St. Louis

Chief Engineer

Saint Louis, MO · On-site

$85K - $87K/yr

... Resort standards/procedures in evaluation and discipline of team member; Administer fair employee ... day operations. * Develop, implement, and direct all emergency programs. * Manage key control ...

next page

Showing results 1-20

All JobsSki Resort Operations JobsSki Resort Operations Manager JobsSki Resort Operations Manager Jobs in Roxana, IL

Ski Resort Operations Manager information

See Roxana, IL salary details

$30.7K

$57.2K

$107.9K

How much do ski resort operations manager jobs pay per year?

As of Aug 3, 2026, the average yearly pay for ski resort operations manager in Roxana, IL is $57,248.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,600.00 and $59,000.00 per year, depending on experience, location, and employer.

What does a ski resort operations manager do?

A Ski Resort Operations Manager oversees the daily operations of a ski resort, ensuring all departments run smoothly and safely. Their responsibilities typically include managing staff, coordinating ski lift operations, maintaining equipment, ensuring guest safety, and delivering excellent customer service. They also collaborate with other managers to optimize resort services and handle emergency situations as needed. This role is essential for providing guests with a safe and enjoyable experience during the ski season.

What are some common challenges faced by ski resort operations managers during peak season, and how can they effectively address them?

During peak season, Ski Resort Operations Managers often face challenges such as managing high guest volumes, coordinating multiple departments (like lift operations, maintenance, and guest services), and ensuring safety on the slopes. Effective communication, proactive scheduling, and real-time problem-solving are crucial to maintaining smooth operations. Managers typically rely on strong leadership and adaptability to handle weather-related disruptions and guest concerns, while also motivating staff to deliver excellent service during busy periods.

What are the key skills and qualifications needed to thrive as a ski resort operations manager?

To thrive as a Ski Resort Operations Manager, you need expertise in resort management, knowledge of ski area safety protocols, and experience in hospitality, often supported by a degree in hospitality or business management. Familiarity with resort management software, scheduling systems, and safety certification such as PSIA/AASI or avalanche training is typically required. Strong leadership, problem-solving, and effective communication skills help you manage diverse teams and provide excellent guest experiences. These skills ensure smooth resort operations, guest safety, and high-quality service in a dynamic and seasonal environment.

What is the difference between Ski Resort Operations Manager vs Ski Resort Supervisor?

AspectSki Resort Operations ManagerSki Resort Supervisor
ResponsibilitiesOversees entire resort operations, including guest services, safety, and staff managementManages daily activities of specific departments, such as lift operations or guest services
CredentialsExperience in resort management, certifications in safety and hospitalityRelevant experience in specific resort departments, safety certifications often required
Work EnvironmentOffice-based with on-site visits, overseeing multiple departmentsPrimarily on-site, supervising staff and operations directly
Industry UsageCommonly used in larger resorts with multiple departmentsUsed in resorts of all sizes, focusing on specific operational areas

The Ski Resort Operations Manager has a broader scope, overseeing overall resort functions, while the Ski Resort Supervisor focuses on managing specific departments or areas. Both roles require safety certifications and industry experience, but the manager's role is more strategic and comprehensive.

What job categories do people searching Ski Resort Operations Manager jobs in Roxana, IL look for? The top searched job categories for Ski Resort Operations Manager jobs in Roxana, IL are:
What cities near Roxana, IL are hiring for Ski Resort Operations Manager jobs? Cities near Roxana, IL with the most Ski Resort Operations Manager job openings:
Ski Resort Operations Manager jobs near you

Director of Hospitality

Caesars Entertainment

Saint Louis, MO • On-site

Full-time

Re-posted 2 days ago

Caesars Entertainment rating

6.4

Company rating: 6.4 out of 10

Based on 254 frontline employees who took The Breakroom Quiz

107th of 161 rated casinos

Job description


The Director of Hospitality is a key member of the property leadership team, responsible for the overall day-to-day operations and strategic direction of all hospitality departments. This role ensures operational excellence, exceptional guest experiences, regulatory compliance, and financial performance across Food & Beverage, Hotel Operations and Housekeeping. The Director of Hospitality leads, develops, and supports management teams while driving continuous improvement, service standards, and organizational growth.
Responsibilities
  • Provide executive leadership for all hospitality operations within the casino and hotel, ensuring seamless integration with gaming operations and overall property objectives.
  • Direct, coordinate, and monitor service standards across all hospitality departments to ensure adherence to Standard Operating Procedures and brand/service standards
  • Recommend and implement operational improvements, procedural enhancements and new service initiatives.
  • Ensure all outlets, hotel rooms and team members meet both health and safety and safety and departmental requirements concerning sanitation and person hygiene.
  • Develop annual departmental operating budget and manage expenses within approved budget constraints, including capital expenditures.
  • Serves as role model, coach and change leader across all levels of the organization.
  • Address team member concerns and work collaboratively with support departments to ensure disciplinary actions and expectations comply with federal and state labor laws.
  • Respond to guest concerns, liability issues, and escalated service matters with professionalism and discretion.
  • Identify and evaluate new methods, techniques, equipment, and materials to improve operational efficiency and reduce cost. Lead and oversee all hospitality operations, including Food & Beverage, hotel services, and housekeeping, ensuring consistent service excellence and guest satisfaction.
  • Establish, implement, and enforce operational policies, procedures, and service standards in compliance with health, safety, sanitation, and alcohol regulations.
  • Drive occupancy, revenue, and yield management strategies while maximizing operational efficiency.
  • Provide leadership, coaching, and development for management and supervisory teams; interview, select, and train leadership talent.
  • Ensure compliance with federal, state, and local employment laws, working collaboratively with support departments on performance management and disciplinary actions.
  • Maintain a strong guest-focused presence by interacting with patrons, resolving complaints, and supporting service recovery efforts.
  • Oversee facilities-related projects and maintenance initiatives to ensure continuous, safe, and efficient operations.
  • Analyze operational performance, prepare regular reports, and recommend process improvements, cost controls, and service enhancements.
  • Participate in meetings, task forces, committees, and special projects as directed by the General Manager.
  • Takes initiatives, shows ownership and goes above and beyond to assist guests with their needs

Qualifications
  • Must be 21 years of age or older
  • Bachelor's degree in hospitality, business or related field
  • Minimum 3 years of executive-level leadership in casino, hotel or resort operations preferred.
  • Minimum of 5 years of Food & Beverage management operations experience.
  • Must obtain and maintain a Missouri Gaming License
  • Strong understanding of beverage and hotel operations, regulatory compliance and guest service standards.
  • Advanced financial, analytical, and operational management skills.
  • Proficient in hotel and property management systems and business software (Word, Excel, LMS, Infogenesis).
  • Effective communicator and change leader who can influence across all levels of a matrixed organization.

What Caesars Entertainment employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply