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Ticket Operations Jobs in Ohio (NOW HIRING)

AEG

Box Office Representative

Cincinnati, OH · On-site

$16.25 - $22/hr

Ticket Operations Reports to: Manager of Ticket Operations Job Summary Box Office Representatives assist customers with the selection and purchase of their tickets, while providing helpful ...

AEG

Box Office & Team Store Associate

Toledo, OH · On-site

Support Ticket Operations staff with daily and game day operational needs such as selling individual tickets, locating fan accounts, navigating will call tickets etc. Fanwear & Retail Operations

Cleveland Indians

Usher/Ticket Taker

Cleveland, OH · On-site

$16/hr

Duties encompass ticket verification, guiding guests, sharing information, managing crowd movement ... operational tasks related to employment Internet Explorer, ABI and UKG. * Joining the union is a ...

AEG

Account Manager: Ticket Sales

Avon, OH · On-site

$30K - $35K/yr

As a Ticket and Group Sales Account Manager, you'll be at the heart of the Crushers' mission ... Contribute to overall operation by answering the call when assistance is needed in another area of ...

CSU Northridge

Ticket Office Lead (Pool)

Northridge, OH · On-site

$20.57 - $29.37/hr

Oversees pooled ticket office staff in day-to-day operations of the ticket office including but not limited to scheduling staff, overseeing staff clocking in and out, etc. * Oversees select CSUN ...

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Ticket Operations information

See Ohio salary details

$9

$22

$46

How much do ticket operations jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for ticket operations in Ohio is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $26.30 per hour, depending on experience, location, and employer.

What is a ticket operations?

A Ticket Operations job involves managing the sale, distribution, and organization of tickets for events, venues, or organizations. Responsibilities typically include overseeing ticketing systems, handling customer inquiries, ensuring smooth event admissions, and reconciling sales reports. Professionals in this role work closely with sales, marketing, and customer service teams to maximize attendance and revenue while providing a seamless ticketing experience. Strong attention to detail, problem-solving skills, and knowledge of ticketing software are essential for success in this role.

What are the typical daily responsibilities of someone working in ticket operations?

In Ticket Operations, your day-to-day duties typically include processing ticket orders, managing seating assignments, handling ticket sales inquiries, and resolving customer issues or discrepancies. You will often coordinate with other departments like marketing, box office staff, and event management to ensure accurate ticket inventory and seamless event access for guests. Maintaining accurate records and preparing reports related to sales and attendance are also common tasks. The role requires multitasking and strong attention to detail to ensure a successful event experience for both attendees and organizers.

What are the key skills and qualifications needed to thrive in ticket operations, and why are they important?

To thrive in Ticket Operations, you need strong organizational skills, attention to detail, and experience in event ticketing or a related administrative field. Familiarity with ticketing software platforms like Ticketmaster, Salesforce, Tessitura, or other box office systems is often required, along with proficiency in Microsoft Office. Excellent communication, customer service orientation, and the ability to problem-solve under pressure are valuable soft skills. These skills ensure efficient ticket management, a positive guest experience, and smooth coordination between operational and sales teams during events.

What are the most commonly searched types of Ticket Operations jobs in Ohio?

The most popular types of Ticket Operations jobs in Ohio are:

What are popular job titles related to Ticket Operations jobs in Ohio?

For Ticket Operations jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Ticket Operations jobs in Ohio look for?

The top searched job categories for Ticket Operations jobs in Ohio are:

What cities in Ohio are hiring for Ticket Operations jobs?

Cities in Ohio with the most Ticket Operations job openings:

Ticket Operations jobs near you
Infographic showing various Ticket Operations job openings in Ohio as of August 2026, with employment types broken down into 81% Full Time, 15% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,762 per year, or $23 per hour.

Box Office Representative

Fussball Club Cincinnati LLC ("FC Cincinnati")

Cincinnati, OH • On-site

$16.25 - $22/hr

Full-time

Re-posted 28 days ago

Job description

Job Title: Box Office Representative

Department: Ticket Operations

Reports to: Manager of Ticket Operations

Job Summary

Box Office Representatives assist customers with the selection and purchase of their tickets, while providing helpful information and a high level of customer service. Box Office Representatives are commonly the first point of contact for guests attending a match, so they set the tone for the entire fan experience.  Box Office Representatives greet each guest and respond to each request in a friendly and polite manner, while giving guidance and direction for any further needs.  The ability to proficiently navigate the ticketing system, as well a strong customer service background, is essential. Hours include approximately 5 - 6 hours on game day at TQL Stadium. Your day will include arriving to TQL Stadium 3 hours before kickoff and working for the duration of the game (about 2 hours).

What You'll Do:

  • Greet each guest and respond to each request in a friendly and polite manner
  • Handle cash and credit card transactions
  • Navigate FC Cincinnati ticketing systems
  • Additional duties include assisting with set up and putting away of ticket scanners.

What You'll Bring:                               

  • Excellent customer service and relationship skills
  • Ability to operate a computer and learn ticketing system
  • Ability to work weekends, weekdays, weeknights, and holidays
  • Ability to handle cash and credit card transactions
  • Must have basic math skills

What You'll Need:

  • 6+ months experience working as a concierge, event planner, waiter/waitress, housekeeper, or a role focused on providing excellent customer service
  • Bilingual in English and Spanish is an added bonus
  • Ability to maintain professional appearance, which includes dressing in business casual attire. Uniform shirts will be provided (no shorts, sweatpants, or jeans).

About FCC

Founded in 2015, FC Cincinnati is a Major League Soccer team based in Cincinnati, Ohio. After achieving significant growth and success in the United Soccer League, the team joined MLS in 2019. FCC won the 2023 Supporters' Shield - the annual award given to the team with the most points in the regular season - and clinched a spot in the 2023 MLS Playoffs for the second straight year. With a diverse ownership group with strong ties to Cincinnati, the club strives to unite the community both on and off the pitch through FCC Foundation, and its dedication to improving the lives of children through soccer and those in the West End Community. FC Cincinnati are committed to ongoing growth and recognizing the vital importance of company culture. The club's DNA code, created by the staff for the staff, is actively implemented every day. FCC have been recognized locally and nationally as one of Sports Business Journal's Best Places to Work in Sports 2023, named to the Honor List as one of "75 Great Sports Companies to Call Home."; on the Business Courier's Fast 55 as one of Greater Cincinnati's fastest growing private companies; and named to The Enquirer's Top Workplaces 2024.

Learn More!

TQL Stadium: learn more

Mercy Health Training Center: learn more

MLS NextPro:  learn more

 

FC Cincinnati is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

 

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