ZipRecruiter

Log In

1

Director People Operations Jobs in Ohio (NOW HIRING)

Murphy Schiller Wilkes LLP

$150K - $175K/yr

We are creating a new Director of Administration & Office Services role to strengthen leadership capacity, build a scalable people function, professionalize administrative operations, and ensure ...

next page

Showing results 1-20

All JobsPeople Operations JobsDirector People Operations JobsDirector People Operations Jobs in Ohio

Director People Operations information

See Ohio salary details

$32.3K

$102.4K

$170.7K

How much do director people operations jobs pay per year?

As of Sep 8, 2026, the average yearly pay for director people operations in Ohio is $102,371.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,800.00 and $128,800.00 per year, depending on experience, location, and employer.

What does a director of people operations do?

A Director of People Operations oversees an organization's human resources functions, focusing on creating a positive workplace culture and aligning people strategies with business goals. They manage employee relations, talent acquisition, performance management, benefits, and compliance, while also driving initiatives to improve employee engagement and retention. This role is strategic and often involves collaborating with leadership to ensure the organization's people practices support overall success.

How does a director of people operations typically collaborate with other department heads to drive organizational success?

A Director of People Operations regularly partners with leaders across departments to align HR strategies with business objectives. This collaboration often includes co-developing workforce planning initiatives, supporting leadership development, and addressing team-specific needs such as talent acquisition or retention. By serving as a strategic advisor, the Director ensures that people-related policies and programs support both employee satisfaction and organizational goals. Open communication and ongoing cross-functional meetings are key to maintaining alignment and fostering a cohesive workplace culture.

What are the key skills and qualifications needed to thrive as a director of people operations, and why are they important?

To thrive as a Director of People Operations, you need a deep understanding of HR strategy, employment law, talent management, and organizational development, often backed by a bachelor's or master's degree in human resources or a related field. Familiarity with HRIS platforms, payroll systems, and certifications like SHRM-SCP or SPHR is typically required. Exceptional leadership, communication, and change management skills help drive employee engagement and foster a positive workplace culture. These skills are crucial for aligning people strategies with business objectives and ensuring effective workforce management.

What is the difference between Director People Operations vs HR Director?

AspectDirector People OperationsHR Director
Primary FocusStrategic HR initiatives, employee experience, organizational cultureAdministrative HR functions, compliance, policies
Work EnvironmentCollaborates with leadership on company-wide strategiesOversees HR department operations and compliance
Required CredentialsHR certifications, leadership experience, strategic planning skillsHR certifications, experience in HR management

The Director People Operations typically focuses on strategic initiatives, employee engagement, and shaping company culture, working closely with executive leadership. In contrast, the HR Director often handles administrative HR functions, compliance, and policy management. Both roles require HR certifications and leadership experience, but their scope and focus differ significantly.

What are the most commonly searched types of People Operations jobs in Ohio?

The most popular types of People Operations jobs in Ohio are:

What are popular job titles related to Director People Operations jobs in Ohio?

For Director People Operations jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Director People Operations jobs in Ohio look for?

The top searched job categories for Director People Operations jobs in Ohio are:

What cities in Ohio are hiring for Director People Operations jobs?

Cities in Ohio with the most Director People Operations job openings:

Director People Operations jobs near you
Infographic showing various Director People Operations job openings in Ohio as of August 2026, with employment types broken down into 73% Full Time, 22% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $102,371 per year, or $49.2 per hour.

Director, People & Business Operations

Destination Cleveland

Cleveland, OH • On-site

$86K - $107K/yr

Full-time

Posted 11 days ago

Job description

Job Type
Full-time
Description
Annual Salary Range $86,000-$107,000
Annual Bonus Potential: 6% of Salary
ORGANIZATION OVERVIEW
As unapologetic promoters of Cleveland, Destination Cleveland's team works every day to attract visitors, inspire visitors and locals alike to explore and connect people to experiences that illustrate Cleveland's diversity, creativity, and contagious passion. We're in the business of equitably growing the region's economy through travel and tourism while also cultivating a passion for Greater Cleveland. As the only organization charged with marketing Cleveland outside of the region, we never stop talking about the city. We know the region inside and out. We roll up our sleeves and get the job done for The Land. We're a group of expectation-exceeding, fun-loving, innovative professionals.
SUMMARY OF POSITION
The Director, People & Business Operations is responsible for translating Destination Cleveland's people, workplace, and operational priorities into execution, as aligned with the goals of the organization. Reporting to the Chief People & Business Operations Officer (CPBOO), this role operationalizes strategic initiatives across HR, facilities, and internal operations by building practical implementation plans, engaging stakeholders, and ensuring strong cross-functional follow-through. The Director leads a three-person team-HR Specialist, Facilities Supervisor, and Office Services Coordinator-and ensures cohesive, efficient, compliant, and employee-centered operations across HR administration, employee experience, workspace management, safety, vendor oversight, and organizational processes. This role serves as a key operational leader and connector across enterprise-wide functions, bringing structure, accountability, continuous improvement, and change-management discipline to initiatives that strengthen Destination Cleveland's people-first culture and organizational effectiveness.
Direct reports: HR Specialist; Facilities Supervisor; Office Services Coordinator
ESSENTIAL DUTIES AND RESPONSIBILITIES
People (HR) Operations
  • Provide operational leadership for day-to-day HR operations across employee lifecycle activities while identifying process risks, capacity constraints, and opportunities to improve service delivery.
  • Establish, administer, and continuously improve HR processes and operating rhythms to improve consistency, accountability, and employee experience.
  • Operationalize people-strategy priorities in partnership with the CPBOO, including talent, total rewards, learning, engagement, belonging, and organizational effectiveness; translate strategies into annual and quarterly workplans, milestones, communications, and measurable deliverables.
  • Lead cross-functional coordination with Finance on headcount, budgeting, and workforce planning, and with IT on identity, access, and lifecycle controls, ensuring HR and operational processes are aligned, documented, and executed consistently.
  • Ensure compliance with federal, state, and local employment regulations (e.g., FLSA, FMLA, ADA, EEO), maintaining policy documentation and audit-ready records.
  • Bring structure to complex HR and operations initiatives by defining scope, sequencing work, identifying dependencies, surfacing risks, coordinating stakeholders, and communicating progress, trade-offs, and decision points to the CPBOO and other leaders.

Facilities & Office Services
  • Provide operational leadership for facilities and office services, including building/vendor management, reception/mailroom, shipping and receiving, space planning, office moves, warehouse and storage, maintenance ticketing, supplies, and asset/inventory controls.
  • Oversee site safety, security, and emergency preparedness (access control, badge processes, drills, incident response coordination); maintain facilities SOPs and preventive maintenance schedules.
  • Lead implementation of workplace improvements, renovations, space-planning changes, and operational process enhancements; partner with external vendors, the landlord, and internal stakeholders to meet uptime, cleanliness, comfort, budget, and employee-experience standards.

Leadership & Team Management
  • Lead, coach, and develop a team to support org-wide goals, operational priorities, and consistent service delivery.
  • Build a service-oriented, equitable, and accountable team culture that models continuous improvement, data-informed decision making, strong documentation, and proactive risk escalation.
  • Serve as a cross-functional implementation leader for initiatives that span the organization, ensuring work is translated from strategic intent into practical execution and sustained operating practices.

Budgeting, Vendors & Governance
  • Manage HR and facilities operating budgets; review and approve invoices; identify savings opportunities and cost avoidance measures.
  • Source, negotiate, and manage contracts for HR and facilities vendors; enforce SLAs and risk controls (COIs, safety, and privacy requirements).
  • Prepare quarterly dashboards, implementation updates, and risk summaries for the CPBOO; escalate issues, clarify trade-offs, recommend mitigations, and track follow-through on decisions.

Requirements
Experience
  • 7-10 years of progressive experience across HR operations, facilities/office services, business operations, or organizational effectiveness, with at least 3 years leading people, vendors, projects, or cross-functional initiatives in a multi-function environment.
  • Demonstrated success operationalizing leadership-defined strategies into practical implementation plans, operating rhythms, process improvements, and measurable outcomes across HR, workplace, or business operations.

Knowledge & Skills
  • Strong working knowledge of core HR processes and employment law; familiarity with HRIS/payroll platforms and ticketing/work order systems.
  • Facilities operations know-how (space planning, vendor/landlord management, safety/security, preventive maintenance).
  • Financial acumen (budget ownership, forecasting, and variance analysis).
  • Strong strategic execution skills, including process design, continuous improvement, SOP development, project management, change management, and stakeholder coordination.
  • Excellent stakeholder management, written and verbal communication, facilitation, judgment, and discretion with sensitive information; able to communicate priorities, risks, trade-offs, and progress clearly to leaders and cross-functional partners.

Education & Certifications (preferred)
  • Bachelor's degree in HR, Business, Operations, Facilities/Workplace Management, or related field; equivalent experience considered.
  • Professional certifications a plus (e.g., SHRM-CP/SHRM-SCP, PHR/SPHR, IWFM/BOMI/IFMA credentials, or similar).

Workstyle & Attributes
  • Service-oriented operational leader who balances strategic implementation with hands-on ownership and brings clarity, structure, and follow-through to ambiguous or cross-functional work.
  • Bias for clarity, follow-through, and measurable outcomes in a fast-moving environment.

PHYSICAL DEMANDS
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Viewing computer monitors
• Sitting, standing & moving inventory
• Ability to lift to 40 pounds safely
WORK ENVIRONMENT
Office environment; moderate noise. Days and hours of work are Monday through Friday, 8:30 a.m. - 5:00 p.m.
Some weekends and evenings will be required around major event support.
Salary Description
$86,000-$107,000

Apply