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Network Operations Manager Jobs in Boston, MA (NOW HIRING)

Black Duck Software, Inc.

Lead Network Engineer

Burlington, MA · Hybrid

$110K - $152K/yr

... operational reliability in a 24/7 global environment. The position requires advanced expertise in ... Support lifecycle management activities of core network infrastructure, including Cisco Nexus ...

New

Amazon

Operations Manager

Littleton, MA · On-site

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Amazon

Operations Manager

Bellingham, MA

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Amazon

Operations Manager

Canton, MA · On-site

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Amazon

Operations Manager

Salem, MA

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Amazon

Operations Manager

Canton, MA

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Amazon

Operations Manager

Norwood, MA

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Amazon

Operations Manager

Norwood, MA · On-site

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Amazon

Operations Manager

Salem, MA · On-site

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Amazon

Operations Manager

Littleton, MA

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Amazon

Operations Manager

Bellingham, MA · On-site

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

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Showing results 1-20

All JobsNetwork Operations JobsNetwork Operations Manager JobsNetwork Operations Manager Jobs in Boston, MA

Network Operations Manager information

See Boston, MA salary details

$23.9K

$110.5K

$159.1K

How much do network operations manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for network operations manager in Boston, MA is $110,453.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,300.00 and $123,800.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Network Operations Managers, and how can they be effectively addressed?

Network Operations Managers often encounter challenges such as minimizing network downtime, managing multiple priorities, and ensuring rapid response to incidents. Balancing proactive maintenance with reactive troubleshooting requires strong organizational skills and close collaboration with IT teams, vendors, and sometimes clients. Effective communication, implementing robust monitoring tools, and fostering a culture of continuous improvement can help address these challenges and maintain network reliability.

What are Network Operations Managers?

Network Operations Managers are professionals responsible for overseeing the day-to-day operations, maintenance, and performance of an organization's computer networks. They manage teams of network engineers and technicians, ensure network reliability and security, and handle incidents or outages. Their role includes planning for future network needs, implementing upgrades, and ensuring compliance with industry standards. They also coordinate with other departments to align network services with business goals.

What is the difference between Network Operations Manager vs Network Engineer?

AspectNetwork Operations ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Cisco CCNA, CCNP, or CompTIA Network+Requires similar certifications such as Cisco CCNA, CCNP, or CompTIA Network+; often more technical focus
Work EnvironmentOversees network teams, manages operations, and ensures network reliability in enterprise settingsDesigns, implements, and troubleshoots network infrastructure, often working hands-on with hardware and software
Employer & Industry UsageCommonly employed by large corporations, service providers, and government agenciesFound in various industries, including IT firms, telecom, and corporate IT departments

The main difference is that Network Operations Managers focus on overseeing network performance, managing teams, and strategic planning, while Network Engineers are more involved in the technical design, implementation, and troubleshooting of network systems. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Network Operations Manager, and why are they important?

To excel as a Network Operations Manager, you need a solid background in network administration, troubleshooting, and IT management, typically backed by a relevant degree and experience in network operations. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ITIL frameworks, and certifications like CCNP or CompTIA Network+ are commonly required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to network issues. These competencies are essential to ensure network reliability, minimize downtime, and drive operational efficiency in business-critical environments.
What are the most commonly searched types of Network Operations jobs in Boston, MA? The most popular types of Network Operations jobs in Boston, MA are:
What are popular job titles related to Network Operations Manager jobs in Boston, MA? For Network Operations Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Network Operations Manager jobs in Boston, MA look for? The top searched job categories for Network Operations Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Network Operations Manager jobs? Cities near Boston, MA with the most Network Operations Manager job openings:
Network Operations Manager jobs near you
Infographic showing various Network Operations Manager job openings in Boston, MA as of July 2026, with employment types broken down into 85% Full Time, 5% Temporary, and 10% Contract. Highlights an 100% In-person job distribution, with an average salary of $110,453 per year, or $53.1 per hour.
Network Operations Lead - Base Infrastructure (BIM)

Network Operations Lead - Base Infrastructure (BIM)

Applied Research Solutions

Bedford, MA • On-site

$128K - $150K/yr

Full-time

Re-posted 12 days ago

Job description

The Network Operations Lead serves as a critical Subject Matter Expert (SME) driving the successful execution of the Base Infrastructure Modernization (BIM) program across Department of the Air Force (DAF) and United States Space Force (USSF) installations. In this role, you will act as the operational bridge between the Program Management Office (PMO), MAJCOM/FLDCOM leadership, and commercial vendor operations. Leveraging your extensive background as a DAF Communications Squadron (CS) Officer or Senior Non-Commissioned Officer (SNCO), you will be the embedded "eyes and ears" for the PMO.
Your primary mission is to ensure that the transition from legacy, military-operated networks to vendor-augmented services, including the integration of Zero Trust Architecture and theater Network Operations Centers (NOC)-occurs seamlessly and without degrading mission-critical operations. You will translate complex technical and contractual requirements between military stakeholders and commercial vendors, manage and enforce Service Level Agreements (SLAs), and serve as the primary escalation point for base-level wired and wireless network concerns. Ultimately, you will ensure that the commercial modernization effort meets the rigorous operational and cyber defense standards required for global warfighting capabilities.
*Position(s) location; Hanscom AFB or geo separated at JB Hickam, Colorado Springs, Randolph AFB, McConnell AFB
Why Work with us?
Applied Research Solutions (ARS) is respected as a world-class provider of technically integrated solutions as we deliver premier talent and technology across our focused markets for unparalleled, continuous mission support. Awarded a Best Places to Work nominee since 2020, ARS recognizes that without our career- driven, loyal professionals, we would not be able to deliver state-of-the-art results for our mission partners. We firmly believe that prioritizing our employees is of the upmost importance. We provide a culture where our employees are challenged to meet their career goals and aspirations, while still obtaining a work/life balance. ARS employees are motivated through our industry competitive benefits package, our awards and recognition program, and personalized attention from ARS Senior Managers.
Responsibilities include:
  • Serve as the primary operations-focused SME to the Project Manager (PM). Utilize your background in CS daily operations to resolve complex technical and organizational issues arising from bases, MAJCOM or USSF staff, and vendor operations.
  • Guide the operational solutioning and integration of the vendor with legacy communication squadron activities, including the stand-up of theater Network Operations Centers (NOC) and Zero Trust integration.
  • Lead the development, continuous measurement, reporting, and evaluation of vendor Service Level Agreements (SLAs) to ensure commercial vendors meet contract and mission standards.
  • Act as the primary operational escalation contact for Base (CS/Wing) and MAJCOM or USSF staff. Collaborate effectively with the PM, Contracting Officers (PK), and local Cyber Defense Correlation Cells (CDCC)
  • Provide technical guidance and advisory support to project manager/ leads, facility planners, and stakeholders regarding communications-system design, IT-program installation, minor construction planning, and coordination with base communications systems (or equivalent).
  • Serve as a liaison for Base-level DISA circuit actions and boundary changes required to support modernization and seamless vendor hand-offs.
  • Monitor "As-Is" to "To-Be" transition plans, ensuring legacy mission-critical systems are successfully migrated to the modernized infrastructure.
  • Perform other duties as assigned.

Qualifications/Technical experience:
  • Must be a U.S Citizen.
  • Active Secret with ability to obtain Top Secret.
  • Bachelor's degree (BA/BS) in relevant field (Electrical Engineering, Computer/Network Engineering, Telecommunications, Computer Science or equivalent), degree can be substituted by ~10 years' relevant experience.
  • Strong background in network infrastructure: LAN/WAN, enterprise-level routing/switching, fiber/copper transmission, telephony, data/voice/video networks.
  • Capability to read and interpret technical orders, blueprints, wiring diagrams, schematics, circuit diagrams, project design documents.
  • Proven track record of leading network operations organizations such as the Communications Focal Point (CFP) or Network Control Center (NCC).
  • Proven capability to manage friction and foster collaboration between legacy CS technicians and contracted vendor personnel during transition phases.
  • Strong analytical, problem-solving, and communication skills; ability to work independently and as part of cross-disciplinary teams.
  • Ability to interpret a Performance Work Statement (PWS) to determine if base-level technical requests are "in-scope" or "out-of-scope" for the vendor.
  • DoD 8570.01-M/8140 certifications such as Network+ and Security+ ; CCNA or CISSP are desirable.

Desired Skills & Qualifications:
  • Strong ability to brief Squadron, Wing, or MAJCOM/FLDCOM leadership and translate technical requirements between military stakeholders and commercial vendors.
  • Expertise in wired/wireless network operations, incident management, and AFCYBER orders management (NOTAMS, TCNOs, MTOs).
  • Strong understanding of base requirements needed for external agencies and base support coordination, base forms, and processes.
  • PMP or relevant IT project management certifications are desirable.
  • ITIL v4 Foundation certification or equivalent experience in service management and ticket flow optimization (e.g., ServiceNow).

All positions at Applied Research Solutions are subject to background investigations. Employment is contingent upon successful completion of a background investigation including criminal history and identity check.
The expected annual salary range: $128k - $150k. Salary is dependent upon the role and associated responsibilities, candidate's experience, work location and qualifications to include education/training, and key skills.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans and requires affirmative action by covered contractors and subcontractors to employ and advance in employment qualified protected veterans.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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