ZipRecruiter

Log In

1

Network Operations Manager Jobs in Marblehead, MA

Amazon

Operations Manager

Revere, MA · On-site

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Amazon

Operations Manager

Salem, MA · On-site

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Amazon

Operations Manager

Revere, MA · On-site

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Amazon

Operations Manager

Revere, MA · On-site

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Amazon

Operations Manager

Revere, MA · On-site

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Amazon

Operations Manager

Salem, MA

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... To achieve this, managers are expected to provide their team with the tools needed for success ...

next page

Showing results 1-20

All JobsNetwork Operations JobsNetwork Operations Manager JobsNetwork Operations Manager Jobs in Marblehead, MA

Network Operations Manager information

See Marblehead, MA salary details

$24.6K

$113.7K

$163.8K

How much do network operations manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for network operations manager in Marblehead, MA is $113,665.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,000.00 and $127,400.00 per year, depending on experience, location, and employer.

What is a network operations manager?

Network Operations Managers are professionals responsible for overseeing the day-to-day operations, maintenance, and performance of an organization's computer networks. They manage teams of network engineers and technicians, ensure network reliability and security, and handle incidents or outages. Their role includes planning for future network needs, implementing upgrades, and ensuring compliance with industry standards. They also coordinate with other departments to align network services with business goals.

What are the key skills and qualifications needed to thrive as a network operations manager, and why are they important?

To excel as a Network Operations Manager, you need a solid background in network administration, troubleshooting, and IT management, typically backed by a relevant degree and experience in network operations. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ITIL frameworks, and certifications like CCNP or CompTIA Network+ are commonly required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to network issues. These competencies are essential to ensure network reliability, minimize downtime, and drive operational efficiency in business-critical environments.

What are some common challenges faced by network operations managers, and how can they be effectively addressed?

Network Operations Managers often encounter challenges such as minimizing network downtime, managing multiple priorities, and ensuring rapid response to incidents. Balancing proactive maintenance with reactive troubleshooting requires strong organizational skills and close collaboration with IT teams, vendors, and sometimes clients. Effective communication, implementing robust monitoring tools, and fostering a culture of continuous improvement can help address these challenges and maintain network reliability.

What is the difference between Network Operations Manager vs Network Engineer?

AspectNetwork Operations ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Cisco CCNA, CCNP, or CompTIA Network+Requires similar certifications such as Cisco CCNA, CCNP, or CompTIA Network+; often more technical focus
Work EnvironmentOversees network teams, manages operations, and ensures network reliability in enterprise settingsDesigns, implements, and troubleshoots network infrastructure, often working hands-on with hardware and software
Employer & Industry UsageCommonly employed by large corporations, service providers, and government agenciesFound in various industries, including IT firms, telecom, and corporate IT departments

The main difference is that Network Operations Managers focus on overseeing network performance, managing teams, and strategic planning, while Network Engineers are more involved in the technical design, implementation, and troubleshooting of network systems. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What job categories do people searching Network Operations Manager jobs in Marblehead, MA look for?

The top searched job categories for Network Operations Manager jobs in Marblehead, MA are:

What cities near Marblehead, MA are hiring for Network Operations Manager jobs?

Cities near Marblehead, MA with the most Network Operations Manager job openings:

Network Operations Manager jobs near you
Infographic showing various Network Operations Manager job openings in Marblehead, MA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $113,665 per year, or $54.6 per hour.

Network Operations Manager - Provider Experience and Network Operations

Boston Medical Center

Boston, MA • On-site

$92K - $123K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Boston Medical Center rating

6.9

Company rating: 6.9 out of 10

Based on 108 frontline employees who took The Breakroom Quiz

549th of 1,061 rated hospitals

Job description

POSITION SUMMARY:
The Network Operations Manager supports BMCHS by coordinating and optimizing operational activities across the hospital and its network of community-based provider practices. Reporting to the Director of Network Operations, the role serves as a central liaison to improve referrals, care transitions, and access to specialty and inpatient services. Working under general supervision, the Manager leads initiatives that strengthen collaboration, data integration, and process improvement across BMCHS, Boston HealthNet, Population Health, and Epic teams to ensure efficient, coordinated, and high-quality patient care.
Position: Network Operations Manager
Department: Boston Healthnet CHCs
Schedule: Full Time
ESSENTIAL RESPONSIBILITIES / DUTIES:
Provider and Hospital Liaison:
  • Serve as the primary operational contact for network provider offices related to referrals, patient access, and care transitions.
  • Facilitate issue resolution between practices and hospital departments (e.g., scheduling, specialty access, registration, medical records, IT).

Referral and Access Optimization:
  • Partner with providers, schedulers, and hospital departments to streamline referral workflows and scheduling processes.
  • Identify and address barriers that delay patient access or disrupt continuity of care.
  • . Coordinate communication and training materials related to new processes, service lines, and access points

Care Transition Coordination:
  • Collaborate with inpatient and outpatient teams to improve transitions of care between network practices and BMC.
  • Support post-discharge follow-up workflows, direct admission processes, and specialty handoffs.
  • Ensure practices have timely access to clinical documentation and test results.

EHR and CareLink Support:
  • Partner with IT and Epic teams to provide technical assistance and optimize referring provider access to the EHR through EpicCare Link or similar platforms.
  • Support onboarding, troubleshooting, and training for network users.
  • Collect and relay user feedback to inform EHR updates and interoperability enhancements

Communication and Relationship Management:
  • Distribute updates to provider offices regarding hospital processes, system changes, and network initiatives
  • Support two-way communication between BMC departments and network providers to ensure awareness of workflows, policies, and resources.

Operational Performance Monitoring:
  • Track and report key metrics related to referrals, care transitions, and provider access issues.
  • Identify trends and areas for improvement and partner with operational and IT teams to implement solutions.
  • Support escalation pathways for urgent or high-impact issues.

Project Management:
  • Lead or support implementation of operational initiatives related to EHR transitions, referral redesign, or other network improvement projects.
  • Coordinate timelines, communication, and stakeholder engagement to ensure successful outcomes.

Continuous Improvement:
  • Facilitate process reviews and feedback loops to improve coordination between BMC and network practices.
  • Partner with operational leaders to test and refine workflows, ensuring alignment with patient-centered and efficient care delivery.

Other Responsibilities:
  • Perform other related duties as needed to support effective coordination and collaboration across the provider network.
  • Contribute to business development and operational initiatives that expand network participation and improve financial performance.

Performs other duties as needed
(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required)
JOB REQUIREMENTS
REQUIRED EDUCATION AND EXPERIENCE:
  • Bachelor's Degree of Arts or Science with at least 5 years of experience in healthcare operations, patient access, referral management, or ambulatory practice management
  • Or equivalent combination of education and experience.

PREFERRED EDUCATION AND EXPERIENCE:
  • Master's Degree in Healthcare Administration, Business Administration, or related fields strongly preferred.
  • Experience with Epic (EpicCare Link preferred) or similar EHR systems.

KNOWLEDGE, SKILLS & ABILITIES (KSAs):
  • Proficiency in organizing, managing projects and coordinating communications, across multiple stakeholders
  • Skill in identifying and resolving operational or process issues in collaboration with internal and external stakeholders Applied skills in data analysis, project management, and stakeholder coordination
  • Experience managing concurrent large and small-scale projects within a matrixed organization
  • Ability to convey operational information clearly and effectively across clinical, administrative, and technical audiences
  • Knowledgeable of healthcare regulations, compliance standards, and industry trends.
  • Skill in facilitating collaboration and communication between hospital departments and community provider practices

Compensation Range:
$66,000.00- $96,000.00
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.
NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

What Boston Medical Center employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Boston Medical Center logo

About Boston Medical Center

Sourced by ZipRecruiter

Boston Medical Center (BMC) is more than a hospital. It's a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based care, BMC is committed to providing consistently excellent and accessible health services to all-and is the largest safety-net hospital in New England. The hospital is also the primary teaching affiliate of the nationally ranked Boston University School of Medicine (BUSM) and a founding partner of Boston HealthNet - an integrated health care delivery systems that includes many community health centers. Join BMC today and help us achieve our Vision 2030 which is a long-term goal to make Boston the healthiest urban population in the world.

Industry

Hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Boston, MA, US

Year founded

1996

View All Boston Medical Center Jobs

Apply