ZipRecruiter

Log In

1

It Support Analyst Jobs (NOW HIRING)

Revolution Space

IT Support Analyst

Boston, MA · On-site

$60K - $100K/yr

Revolution Space is seeking a strong IT Support Analyst to join our growing IT team. This role is central to supporting rapid company growth in a highly secure, compliance-driven environment (CMMC ...

HCTec

IT Support Analyst II

Scottsdale, AZ · On-site

The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...

HCTec

IT Support Analyst II

Chandler, AZ

The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...

HCTec

IT Support Analyst II

Chandler, AZ · On-site

The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...

Innovative Solutions

IT Support Analyst

Rochester, NY · On-site

$65K - $65K/yr

As an IT Support Analyst, you'll be the front line of technical support - helping customers resolve day-to-day IT issues across email, phone, and chat while keeping tickets moving through a shared ...

Innovative Solutions

IT Support Analyst

Rochester, NY · On-site

$65K - $65K/yr

As an IT Support Analyst, you'll be the front line of technical support -- helping customers resolve day-to-day IT issues across email, phone, and chat while keeping tickets moving through a shared ...

Radiology Partners

IT Support Analyst

$65K - $75K/yr

General information Press space or enter keys to toggle section visibility Job Title IT Support Analyst City Remote Work Location Type Remote State Remote Employment Type Full-time (30+ hrs/week) ...

APGFCU

IT Support Analyst

Edgewood, MD · On-site

The IT Support Analyst would be responsible for the areas of system support and operational support. This includes desktop support and peripherals, networking, user onboarding and exit, application ...

Movadogroup

IT Support Analyst

Moonachie, NJ · On-site

$60K - $68K/yr

The GIT Support Analyst provides first and second-level support to all domestic Movado Group ... Set and manage priorities, provide daily support and troubleshooting of all domestic IT technology ...

NEFCO

IT Support Analyst

Spokane, WA · On-site

$33 - $38/hr

... IT Customer Experience Analyst to join our IT team. The ideal candidate will be a self-starting, professional individual dedicated to providing exceptional IT support. This role acts as a critical ...

ICONIX Waterworks

IT Support Analyst

Snohomish, WA

$28 - $33.50/hr

Works as a team member with other IT Support staff on our end users with software, hardware ... Possess effective communication and analytical problem-solving skills, for effective work with ...

NEFCO

IT Support Analyst

Spokane, WA · On-site

NEFCO is seeking a motivated and experienced IT Customer Experience Analyst to join our IT team. This role acts as a critical escalation point, handling advanced technical issues and supporting core ...

southerncarlson

IT Support Analyst

Muscle Shoals, AL · On-site

IT Support Analyst Location: 635 Fairgrounds Road Muscle Shoals, AL 35661 Schedule: Monday - Friday | Daytime Schedule Compensation: Hourly , Based on experience About Us SouthernCarlson is a leading ...

next page

Showing results 1-20

All JobsIt Support Analyst Jobs

It Support Analyst information

See salary details

$14

$28

$45

How much do it support analyst jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for it support analyst in the United States is $28.05, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $31.49 per hour, depending on experience, location, and employer.

What are some common challenges faced by IT Support Analysts and how can they be overcome?

IT Support Analysts often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support requests, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's essential to develop strong problem-solving skills, prioritize tasks efficiently, and maintain clear, empathetic communication. Continual learning about new technologies and proactive collaboration with team members also help in addressing issues more efficiently and providing high-quality support.

What are the key skills and qualifications needed to thrive as an IT Support Analyst, and why are they important?

To thrive as an IT Support Analyst, you need a solid understanding of computer systems, troubleshooting, and networking, usually backed by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with help desk ticketing systems, remote desktop tools, and common operating systems is essential. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies ensure quick resolution of IT problems, minimize downtime, and provide excellent support to end-users.

What does an IT support analyst do?

An IT support analyst provides technical assistance to users by troubleshooting hardware, software, and network issues. They often diagnose problems, install updates, and maintain computer systems, using tools like remote support software and knowledge of operating systems. Strong communication skills and relevant certifications, such as CompTIA A+, are common requirements for the role.

What are IT Support Analysts?

IT Support Analysts are professionals who provide technical assistance and support to individuals or organizations using computer systems, software, and hardware. They diagnose and resolve technical issues, help with troubleshooting, and guide users through step-by-step solutions. Their responsibilities often include installing and configuring systems, responding to service requests, and maintaining system reliability to ensure smooth business operations.

What is the difference between It Support Analyst vs Network Support Technician?

It Support AnalystNetwork Support Technician
Provides technical support for hardware, software, and user issuesFocuses on maintaining and troubleshooting network infrastructure
Requires certifications like CompTIA A+ or Microsoft CertifiedOften requires Cisco CCNA or network-specific certifications
Works in office, help desk, or remote support environmentsPrimarily works on network hardware, routers, switches, and servers
Supports end-users and internal staffSupports network systems and connectivity for organizations

While both roles involve technical support, the It Support Analyst handles a broad range of IT issues across hardware and software, whereas the Network Support Technician specializes in network infrastructure and connectivity. The roles often overlap but differ mainly in focus and certifications required.

How much does an IT analyst earn?

An IT Support Analyst's average salary varies by experience and location but typically ranges from $45,000 to $75,000 annually. Entry-level roles may start lower, while experienced analysts with certifications like CompTIA or Cisco can earn higher salaries. Salaries also depend on the industry and company size.

Is helpdesk a good entry level IT job?

Helpdesk roles are common entry-level IT positions that involve troubleshooting technical issues, providing user support, and maintaining hardware and software. They help develop foundational skills in customer service, problem-solving, and technical tools like ticketing systems, making them suitable for those starting a career in IT.

Is IT hard to be an IT analyst?

Being an IT Support Analyst involves technical problem-solving, troubleshooting hardware and software issues, and maintaining systems, which can require strong technical skills and certifications. The role can be challenging due to the need for quick thinking and continuous learning to keep up with evolving technology. However, with proper training and experience, it can be a manageable and rewarding career path.
More about It Support Analyst jobs
What cities are hiring for It Support Analyst jobs? Cities with the most It Support Analyst job openings:
What are the most commonly searched types of It Support Analyst jobs? The most popular types of It Support Analyst jobs are:
Who are the top companies hiring for It Support Analyst jobs? The top employers for It Support Analyst jobs are:
What states have the most It Support Analyst jobs? States with the most job openings for It Support Analyst jobs include:
What job categories do people searching It Support Analyst jobs look for? The top searched job categories for It Support Analyst jobs are:
What are popular job titles related to It Support Analyst jobs? For It Support Analyst jobs, the most frequently searched job titles are:
It Support Analyst jobs near you
Infographic showing various It Support Analyst job openings in the United States as of July 2026, with employment types broken down into 3% Locum Tenens, 86% Full Time, 6% Part Time, 1% Temporary, and 4% Contract. Highlights an 83% Physical, 7% Hybrid, and 10% Remote job distribution, with an average salary of $58,346 per year, or $28.1 per hour.
IT Support Analyst II

IT Support Analyst II

Fire Fighter Sales & Service Co.

Cranberry Township, PA • On-site

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

All Lines Technology has an immediate opening for an IT Support Analyst II in Pittsburgh!. Individuals in this job position perform work at the entry level within this job family. Site IT Support Analyst II are business, function, or process specialists and can be technology generalists or specialists.

Demonstrates the ability to clearly express ideas, risks both verbally and written, in a positive and effective manner to their supervisor and team members, and business stakeholders. Effective in communicating status to the team. Demonstrates confidence and active listening to confirm understanding of the customer needs to support the deliverable.

They act within well-defined policies and procedures and can explain them to others with supervision. Normal focus is on existing products or processes.
Key Responsibilities
• Onsite Technology Support provides in-person assistance to employee end users including:
• Responds to telephone calls, emails, and personnel requests for technical support.
• Provide support to end users on a variety of issues. Identifies, researches, and resolves technical problems.
• Maintaining and troubleshooting a range of user problems including PC hardware/software/LAN and voice network
• Diagnosing problem source through discussions with users and coordinating with internal IT organization support and operations groups and/or with vendors to resolve problems
• Acquiring, installing, and upgrading PC components and software and planning for/responding to service outages and other problems
• Training users on use of new technology and software
• Performs pro-active monitoring of PPG’s computer systems through appropriate tools.
• Documents, tracks, and monitors problems to ensure timely resolutions.
• Participates in various IT projects working with internal and external teams.
• Support a small Site(s) within country – oversight of up to 200 IT end users, no direct reports
Qualifications
• A 4-year degree in Computer Science, Engineering, or related discipline is preferred

A degree would give them the opportunity to be hired FT down the road if headcount allowed and for the right fit.
• Strong interaction and interpersonal skills specifically listening, providing guidance,
• Strong analytical abilities to quickly resolve technical problems, evaluate alternative approaches and to recommend the most feasible and economical solutions.
• Follow company standards and apply policies consistently.
• Strong verbal communication skills, including the ability to document operations procedures

Apply