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Help Desk Internship Jobs (NOW HIRING)

Gunton Corporation

Help Desk Technician

Bedford Heights, OH · On-site

$18.25 - $24.75/hr

Job Type Full-time Description Job Summary This Help Desk Technician role is an excellent ... Internship, coursework, or project experience related to IT support or Helpdesk environments

Openings & Internships

Help Desk Jr. Analyst

Columbia, MD · On-site

$20 - $27.25/hr

The Help Desk Jr. Analyst also supports documentation of common issues and solutions to improve user experience and service efficiency. The ideal candidate will bring strong customer service ...

Atos

Help Desk Technician

Fargo, ND

$19.75 - $26.50/hr

... internships and graduate opportunities. For more information, please see the Atos corporate web ... help desk/call center or phone support experience helpful. - Previous IT or Computer Science ...

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How much do help desk internship jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for help desk internship in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Help Desk Internship vs Help Desk Technician?

AspectHelp Desk InternshipHelp Desk Technician
Required CredentialsTypically pursuing or recently completed a related degree; no formal certification requiredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentEntry-level, training-focused, often in a corporate or IT support settingFull-time, operational support role in IT departments or service desks
Employer & Industry UsageInternships offered by companies for training; used as a stepping stoneStandard role in IT support across various industries

In summary, a Help Desk Internship is an entry-level, training-focused position for students or recent graduates, while a Help Desk Technician is a full-time role requiring more experience and certifications. Internships serve as a learning opportunity, whereas technicians provide ongoing technical support.

What are some typical challenges faced during a Help Desk Internship, and how can interns effectively overcome them?

Help Desk interns often encounter challenges such as managing a high volume of support requests, troubleshooting unfamiliar technical issues, and communicating solutions to users with varying technical backgrounds. To overcome these hurdles, interns should prioritize tasks, actively seek guidance from experienced team members, and leverage available documentation and knowledge bases. Building strong communication skills and maintaining a positive, patient attitude can also help interns provide excellent customer service while gaining confidence in their technical abilities.

What is a Help Desk Internship?

A Help Desk Internship is an entry-level position where interns assist with technical support tasks, helping users resolve hardware, software, and network issues. Interns typically work alongside experienced IT professionals to learn troubleshooting techniques and gain hands-on experience in customer service and technical problem-solving. This role is ideal for students or recent graduates looking to build foundational IT skills and explore a potential career in information technology.

What are the key skills and qualifications needed to thrive as a Help Desk Intern, and why are they important?

To thrive as a Help Desk Intern, you need a basic understanding of computer hardware, operating systems, troubleshooting, and customer service, often supported by coursework in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and productivity software like Microsoft Office is commonly required. Strong communication skills, patience, and a willingness to learn help you stand out in this position. These skills ensure efficient technical support, positive user experiences, and successful contribution to IT teams.
What cities are hiring for Help Desk Internship jobs? Cities with the most Help Desk Internship job openings:
What are the most commonly searched types of Help Desk jobs? The most popular types of Help Desk jobs are:
What states have the most Help Desk Internship jobs? States with the most job openings for Help Desk Internship jobs include:
Help Desk Internship jobs near you
Infographic showing various Help Desk Internship job openings in the United States as of June 2026, with employment types broken down into 80% Full Time, 15% Part Time, and 5% Temporary. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.
2003 PC Support/Help Desk *SKILLBRIDGE INTERNSHIP OPPORTUNITY* with Security Clearance

2003 PC Support/Help Desk *SKILLBRIDGE INTERNSHIP OPPORTUNITY* with Security Clearance

All Points Logistics LLC

Tye, TX

$19.25 - $26/hr

Other

Posted 15 days ago

Job description

THIS OPPORTUNITY IS FOR TRANSITIONING ACTIVE-DUTY SERVICE MEMBERS ONLY US CITIZENSHIP REQUIRED
ACTIVE DoD SECRET CLEARANCE REQUIRED DESCRIPTION OF POSITION / DUTIES: All Points is seeking motivated and cleared transitioning service members to participate in our DoD SkillBridge Internship Program as PC Support / Help Desk Interns across multiple Air Force Base locations. This SkillBridge opportunity provides structured training, mentorship, and hands-on exposure to IT support operations in real-world mission environments. Interns will learn to support enterprise IT services, troubleshoot technical issues, and deliver customer assistance in support of Air Force personnel and systems. These are 100%ON-SITE opportunities. Remote work is not supported. This SkillBridge internship is unpaid by All Points. Service members remain on active duty and are fully compensated by the Department of Defense throughout the duration of the internship. This is a unique opportunity specifically for transitioning active-duty service members within their last 180 days of service. Internship placements are based on candidate availability, command approval, and All Points' capacity at participating locations. For more information on the Skillbridge program, please visit https://skillbridge.osd.mil/ Job Responsibilities (may include but not limited to): Provide laptop, desktop, and IT service support during field visits on or near the flightline. Assist with installation, repair, maintenance, and testing of IT equipment. Diagnose technical errors and assist in determining proper solutions. Follow established workflows, schedules, and documentation standards. Produce timely and detailed service reports. Operate vehicles and field automation systems safely as required. Adhere to company procedures, protocols, and safety requirements. Collaborate with technical teams and share relevant information across the organization. Understand customer requirements and support briefings or recommendations. Build positive working relationships with customers, typically USAF flightline maintenance personnel. Perform other duties as assigned. EDUCATION: BA/BS in a technical field preferred but not required. Community College of the Air Force (CCAF) or advanced USAF maintenance schooling may substitute for a BA/BS. YEARS OF EXPERIENCE: 3-5 years desired (military technical experience acceptable). SKILLS / CERTIFICATIONS: Required Experience & Certifications: US Citizenship. Active DoD Secret security clearance. Basic understanding of IT equipment and troubleshooting fundamentals. Ability to safely work in field and flightline-adjacent environments. Desired Experience & Certifications: Prior flightline experience or familiarity with USAF maintainer operations. Experience with IT equipment maintenance. CompTIA Security+ CE certification. SECURITY CLEARANCE: Full United States Citizenship is required. * Active, current, and fully adjudicated US DoD Secret Clearance is required. LOCATIONS: Multiple SkillBridge internship opportunities may be available at:
Scott AFB (IL); Hickam AFB (HI); Dyess AFB (TX); Dover AFB (DE); Andrews AFB (MD); Charleston AFB (SC); MacDill AFB (FL); McConnell AFB (KS); Fairchild AFB (WA); McGuire AFB (NJ); McChord AFB (WA); Little Rock AFB (AR); Warner-Robbins AFB (GA); Pope AFB (NC); Ramstein AB (Germany). ADDITIONAL DETAILS: Unpaid DoD SkillBridge internship - service members continue to receive full military pay and benefits from the DoD. Eligibility limited to transitioning active-duty service members within their last 180 days of service. * Intern placement may vary based on availability and command approval. ALL POINTS IS AN EQUAL OPPORTUNITY EMPLOYER

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