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Help Desk Internship Jobs in Seattle, WA (NOW HIRING)

Previous internship, campus IT support, help desk, or technical support experience. * Familiarity with Microsoft 365, Active Directory, or cloud-based collaboration platforms. * Basic understanding ...

IT Intern

Seattle, WA · Hybrid

$25/hr

Interns may support work related to: * Service Desk & AV Support (New York, NY): exposure to daily ... Helping you and your families achieve and maintain good health - physical, emotional, and financial ...

Sr. Software Development Engineer, Amazon

Bellevue, WA · On-site

$138K - $182K/yr

... help simplify your team's system and draft a message to the team with your findings - Root cause ... BASIC QUALIFICATIONS - 5+ years of non-internship professional software development experience - 5+ ...

Help Desk Internship information

See Seattle, WA salary details

$11

$23

$37

How much do help desk internship jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for help desk internship in Seattle, WA is $23.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $26.25 per hour, depending on experience, location, and employer.

What is a help desk internship?

A Help Desk Internship is an entry-level position where interns assist with technical support tasks, helping users resolve hardware, software, and network issues. Interns typically work alongside experienced IT professionals to learn troubleshooting techniques and gain hands-on experience in customer service and technical problem-solving. This role is ideal for students or recent graduates looking to build foundational IT skills and explore a potential career in information technology.

What are the key skills and qualifications needed to thrive as a help desk intern?

To thrive as a Help Desk Intern, you need a basic understanding of computer hardware, operating systems, troubleshooting, and customer service, often supported by coursework in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and productivity software like Microsoft Office is commonly required. Strong communication skills, patience, and a willingness to learn help you stand out in this position. These skills ensure efficient technical support, positive user experiences, and successful contribution to IT teams.

What are some typical challenges faced during a help desk internship, and how can interns effectively overcome them?

Help Desk interns often encounter challenges such as managing a high volume of support requests, troubleshooting unfamiliar technical issues, and communicating solutions to users with varying technical backgrounds. To overcome these hurdles, interns should prioritize tasks, actively seek guidance from experienced team members, and leverage available documentation and knowledge bases. Building strong communication skills and maintaining a positive, patient attitude can also help interns provide excellent customer service while gaining confidence in their technical abilities.

What is the difference between Help Desk Internship vs Help Desk Technician?

AspectHelp Desk InternshipHelp Desk Technician
Required CredentialsTypically pursuing or recently completed a related degree; no formal certification requiredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentEntry-level, training-focused, often in a corporate or IT support settingFull-time, operational support role in IT departments or service desks
Employer & Industry UsageInternships offered by companies for training; used as a stepping stoneStandard role in IT support across various industries

In summary, a Help Desk Internship is an entry-level, training-focused position for students or recent graduates, while a Help Desk Technician is a full-time role requiring more experience and certifications. Internships serve as a learning opportunity, whereas technicians provide ongoing technical support.

What are the most commonly searched types of Help Desk jobs in Seattle, WA?

The most popular types of Help Desk jobs in Seattle, WA are:

What are popular job titles related to Help Desk Internship jobs in Seattle, WA?

For Help Desk Internship jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Help Desk Internship jobs in Seattle, WA look for?

The top searched job categories for Help Desk Internship jobs in Seattle, WA are:

Infographic showing various Help Desk Internship job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $49,340 per year, or $23.7 per hour.

IT Intern (R2862)

Seattle, WA

HireNow Staffing
Recruiting and Staffing Services • 1 - 10 employees

$21 - $25/hr

Internship

Re-posted 5 days ago


Job description

IT Intern (R2862)Company: HireNow Staffing (Direct Placement Partner)HireNow SnapshotHireNow Staffing is actively recruiting a highly motivated IT Intern to join one of our valued client partners. This internship is ideal for students pursuing careers in Information Technology, Computer Science, or related technical fields who are eager to gain practical, hands-on experience supporting enterprise technology environments.The successful candidate will work alongside experienced IT professionals while assisting with technical support, infrastructure maintenance, network administration, hardware and software troubleshooting, and day-to-day technology operations. This opportunity is designed for individuals who enjoy learning new technologies, solving technical problems, and building a strong foundation for a long-term IT career.Key Responsibilities
  • Provide first-level technical support for end users experiencing hardware or software issues.
  • Assist with workstation setup, deployment, configuration, and maintenance.
  • Support IT infrastructure projects involving computers, peripherals, and enterprise systems.
  • Help maintain network equipment and assist with basic network administration tasks.
  • Troubleshoot operating system, hardware, software, and connectivity issues.
  • Document technical procedures, support activities, and system updates.
  • Assist with user account management and technology onboarding activities.
  • Participate in IT improvement initiatives and technology rollouts.
  • Learn and apply industry best practices for information technology operations.
  • Collaborate with IT team members while maintaining professionalism and excellent customer service.
Required Qualifications
  • Currently pursuing a degree in Computer Science, Information Technology, Cybersecurity, Computer Engineering, or a closely related discipline.
  • Familiarity with Windows and/or macOS operating systems.
  • Basic understanding of networking concepts and computer hardware.
  • Strong analytical thinking and troubleshooting abilities.
  • Excellent problem-solving skills with a willingness to learn new technologies.
  • Strong written and verbal communication skills.
  • Ability to work independently while collaborating effectively within a team environment.
  • Excellent organizational skills and attention to detail.
  • Must currently reside within one of the approved hiring markets.
  • Authorized to work in the United States.
  • U.S.-based applicants only.
Preferred Qualifications
  • Previous internship, campus IT support, help desk, or technical support experience.
  • Familiarity with Microsoft 365, Active Directory, or cloud-based collaboration platforms.
  • Basic understanding of networking, cybersecurity, virtualization, or systems administration.
  • Experience assembling or repairing computer hardware.
  • Knowledge of scripting or programming fundamentals.
  • Industry certifications or coursework such as CompTIA A+, Network+, or Security+.
  • Demonstrated leadership through student organizations, technology clubs, or academic projects.
HireNow Package
  • Compensation: $21–$25 per hour
  • Benefits: Flexible internship schedule, hands-on technical training, mentorship from experienced IT professionals, valuable enterprise technology experience, and additional company-sponsored internship opportunities where applicable.
  • Employment Type: Internship (Flexible Hours)
  • Work Location: Onsite – Silicon Valley, New York, Seattle, San Francisco, or Santa Monica
  • Applicant Requirements: U.S.-based applicants only. Candidates must currently reside within one of the approved hiring markets.
  • Headcount: Multiple Internship Opportunities
HireNow ChecklistHireNow Staffing is recruiting an IT Intern who demonstrates the following:
  • Is currently pursuing a degree in Computer Science, Information Technology, Cybersecurity, Computer Engineering, or a related technical discipline.
  • Possesses a strong interest in enterprise technology and IT support.
  • Demonstrates foundational knowledge of Windows, macOS, networking, and computer hardware.
  • Learns quickly and applies technical knowledge in real-world environments.
  • Provides excellent customer service while supporting end users.
  • Communicates effectively with technical and non-technical stakeholders.
  • Resides within one of the approved hiring markets.
  • Meets all required qualifications while demonstrating several preferred qualifications.
HireNow Standout CandidatesCandidates will receive the strongest consideration if they demonstrate:
  • Previous IT internship, help desk, desktop support, or campus technology experience.
  • Strong academic performance in Computer Science or Information Technology coursework.
  • Familiarity with Microsoft 365, Active Directory, networking, or cloud technologies.
  • Experience troubleshooting hardware, operating systems, and software applications.
  • CompTIA A+, Network+, Security+, or similar technical certifications.
  • Leadership through technical organizations, hackathons, or collaborative technology projects.
  • Stable academic and employment history demonstrating reliability, initiative, and continuous growth.
HireNow DisqualifiersThe following will prevent candidates from moving forward in the hiring process:
  • Jumpy resumes will not be accepted or interviewed.
  • Not currently enrolled in a Computer Science, Information Technology, Cybersecurity, Computer Engineering, or related degree program.
  • Limited technical aptitude or inability to troubleshoot basic hardware and software issues.
  • Poor communication or customer service skills.
  • Inability to work onsite in one of the approved hiring locations.
  • Applicants requiring employment sponsorship.
  • Applicants who do not currently reside within Silicon Valley, New York, Seattle, San Francisco, or Santa Monica.
  • Candidates who do not meet the core qualifications required for this internship.
HireNow Staffing DisclaimerHireNow Staffing is acting as a direct placement partner for this IT Intern opportunity. All candidate information is handled confidentially and evaluated against defined requirements. This job description outlines the general scope of responsibilities and qualifications. Duties may evolve based on client needs and business growth. Only candidates meeting the core qualifications will be considered for interview. Client-specific information will be shared only with qualified candidates during the interview process.https://www.careers-page.com/hirenow-staffing-inc/job/4R69Y9X7

HireNow Staffing logo

About HireNow Staffing

Sourced by ZipRecruiter

HireNow Staffing originated from the recognition of a need within the job market for a more efficient and specialized approach to staffing. We have identified challenges that businesses faced in finding and hiring qualified candidates, especially in industries like healthcare, executive roles, and industrial sectors. The ethos of HireNow Staffing is straightforward. We're motivated by a singular vision: to efficiently address the staffing needs of businesses, ensuring they're equipped with the right employees for optimal operations. Situated in the thriving heart of Kent, WA, we have evolved into a beacon of recruitment excellence. Our process, designed for speed and reliability, ensures that each candidate is screened meticulously, matching their skill set with the perfect job role. Whether temporary employment, a transition from temp to hire, or direct placement, our goal remains consistent – to provide unparalleled recruitment solutions. Our commitment goes beyond mere numbers. We are deeply rooted in our community, aiming to fulfill the immediate staffing needs of businesses. Our assistance ensures that every company we collaborate with operates at its full potential. We are more than just a staffing agency; we're the trusted ally in your business's operational journey.

Industry

Recruiting and staffing services

Company size

1 - 10 Employees

Headquarters location

Kent, WA, US

Year founded

2022

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