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Intern Help Desk Jobs in Seattle, WA (NOW HIRING)

IT Intern (R2862) Company: HireNow Staffing (Direct Placement Partner) HireNow Snapshot HireNow ... Previous internship, campus IT support, help desk, or technical support experience. * Familiarity ...

IT Intern

Seattle, WA · Hybrid

$25/hr

... desk operations, troubleshooting, conference room technology, AV support * Solutions & Automation (Fenwick's west coast offices) : supporting AI prompting and workflow experimentation, helping teams ...

Intern Help Desk information

See Seattle, WA salary details

$10

$19

$29

How much do intern help desk jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for intern help desk in Seattle, WA is $19.84, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $21.88 per hour, depending on experience, location, and employer.

What does an intern help desk do?

An Intern Help Desk assists users with basic IT issues, such as troubleshooting computer problems, resetting passwords, and providing support for software and hardware. They work under the supervision of senior IT staff, learning to resolve common technical issues and escalate more complex problems when necessary. This role provides valuable hands-on experience in IT support and customer service, helping interns develop problem-solving and communication skills that are essential for a career in information technology.

What kinds of technical issues will I typically handle as an intern help desk, and how much autonomy will I have in resolving them?

As an Intern Help Desk, you'll commonly assist users with issues such as password resets, software installation, basic troubleshooting of hardware and software, and network connectivity problems. Most organizations provide clear protocols and escalation paths, so you'll often start with straightforward tasks under supervision and gradually take on more complex issues as you gain confidence and experience. You'll collaborate closely with full-time IT staff, learning from their expertise, and you'll usually have access to documentation and ticketing systems to track your work. This structure supports skill development while ensuring that users receive prompt, accurate support.

What is the difference between Intern Help Desk vs Help Desk Technician?

AspectIntern Help DeskHelp Desk Technician
CredentialsTypically pursuing or recently completed relevant education; no formal certification requiredOften required to have certifications like CompTIA A+ or similar
Work EnvironmentEntry-level, training-focused, often in educational or corporate settingsOperational, troubleshooting, and support-focused in various industries
Employer UsageInternships offered by companies for training and experienceFull-time or part-time support roles in organizations
Search & Comparison IntentLearning about entry-level IT support rolesUnderstanding professional support technician roles

Intern Help Desk roles are designed for students or newcomers gaining initial experience, often with less formal certification. Help Desk Technicians are more experienced, with certifications and responsibilities for resolving technical issues. The internship provides training, while the technician role involves active support and troubleshooting in a professional setting.

What are the key skills and qualifications needed to thrive as an intern help desk, and why are they important?

To thrive as an Intern Help Desk, you need a basic understanding of computer hardware, software troubleshooting, and excellent problem-solving abilities, often supported by coursework in IT or computer science. Familiarity with help desk ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically expected. Strong communication, patience, and a customer-focused attitude help interns excel in supporting users and resolving technical issues. These skills ensure efficient and effective technical support, contributing to overall organizational productivity and user satisfaction.
What are the most commonly searched types of Help Desk jobs in Seattle, WA? The most popular types of Help Desk jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Intern Help Desk jobs? Cities near Seattle, WA with the most Intern Help Desk job openings:
Infographic showing various Intern Help Desk job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,270 per year, or $19.8 per hour.

IT Intern (R2862)

HireNow Staffing

Seattle, WA

$21 - $25/hr

Internship

Posted 20 days ago


Job description

IT Intern (R2862)Company: HireNow Staffing (Direct Placement Partner)HireNow SnapshotHireNow Staffing is actively recruiting a highly motivated IT Intern to join one of our valued client partners. This internship is ideal for students pursuing careers in Information Technology, Computer Science, or related technical fields who are eager to gain practical, hands-on experience supporting enterprise technology environments.The successful candidate will work alongside experienced IT professionals while assisting with technical support, infrastructure maintenance, network administration, hardware and software troubleshooting, and day-to-day technology operations. This opportunity is designed for individuals who enjoy learning new technologies, solving technical problems, and building a strong foundation for a long-term IT career.Key Responsibilities
  • Provide first-level technical support for end users experiencing hardware or software issues.
  • Assist with workstation setup, deployment, configuration, and maintenance.
  • Support IT infrastructure projects involving computers, peripherals, and enterprise systems.
  • Help maintain network equipment and assist with basic network administration tasks.
  • Troubleshoot operating system, hardware, software, and connectivity issues.
  • Document technical procedures, support activities, and system updates.
  • Assist with user account management and technology onboarding activities.
  • Participate in IT improvement initiatives and technology rollouts.
  • Learn and apply industry best practices for information technology operations.
  • Collaborate with IT team members while maintaining professionalism and excellent customer service.
Required Qualifications
  • Currently pursuing a degree in Computer Science, Information Technology, Cybersecurity, Computer Engineering, or a closely related discipline.
  • Familiarity with Windows and/or macOS operating systems.
  • Basic understanding of networking concepts and computer hardware.
  • Strong analytical thinking and troubleshooting abilities.
  • Excellent problem-solving skills with a willingness to learn new technologies.
  • Strong written and verbal communication skills.
  • Ability to work independently while collaborating effectively within a team environment.
  • Excellent organizational skills and attention to detail.
  • Must currently reside within one of the approved hiring markets.
  • Authorized to work in the United States.
  • U.S.-based applicants only.
Preferred Qualifications
  • Previous internship, campus IT support, help desk, or technical support experience.
  • Familiarity with Microsoft 365, Active Directory, or cloud-based collaboration platforms.
  • Basic understanding of networking, cybersecurity, virtualization, or systems administration.
  • Experience assembling or repairing computer hardware.
  • Knowledge of scripting or programming fundamentals.
  • Industry certifications or coursework such as CompTIA A+, Network+, or Security+.
  • Demonstrated leadership through student organizations, technology clubs, or academic projects.
HireNow Package
  • Compensation: $21–$25 per hour
  • Benefits: Flexible internship schedule, hands-on technical training, mentorship from experienced IT professionals, valuable enterprise technology experience, and additional company-sponsored internship opportunities where applicable.
  • Employment Type: Internship (Flexible Hours)
  • Work Location: Onsite – Silicon Valley, New York, Seattle, San Francisco, or Santa Monica
  • Applicant Requirements: U.S.-based applicants only. Candidates must currently reside within one of the approved hiring markets.
  • Headcount: Multiple Internship Opportunities
HireNow ChecklistHireNow Staffing is recruiting an IT Intern who demonstrates the following:
  • Is currently pursuing a degree in Computer Science, Information Technology, Cybersecurity, Computer Engineering, or a related technical discipline.
  • Possesses a strong interest in enterprise technology and IT support.
  • Demonstrates foundational knowledge of Windows, macOS, networking, and computer hardware.
  • Learns quickly and applies technical knowledge in real-world environments.
  • Provides excellent customer service while supporting end users.
  • Communicates effectively with technical and non-technical stakeholders.
  • Resides within one of the approved hiring markets.
  • Meets all required qualifications while demonstrating several preferred qualifications.
HireNow Standout CandidatesCandidates will receive the strongest consideration if they demonstrate:
  • Previous IT internship, help desk, desktop support, or campus technology experience.
  • Strong academic performance in Computer Science or Information Technology coursework.
  • Familiarity with Microsoft 365, Active Directory, networking, or cloud technologies.
  • Experience troubleshooting hardware, operating systems, and software applications.
  • CompTIA A+, Network+, Security+, or similar technical certifications.
  • Leadership through technical organizations, hackathons, or collaborative technology projects.
  • Stable academic and employment history demonstrating reliability, initiative, and continuous growth.
HireNow DisqualifiersThe following will prevent candidates from moving forward in the hiring process:
  • Jumpy resumes will not be accepted or interviewed.
  • Not currently enrolled in a Computer Science, Information Technology, Cybersecurity, Computer Engineering, or related degree program.
  • Limited technical aptitude or inability to troubleshoot basic hardware and software issues.
  • Poor communication or customer service skills.
  • Inability to work onsite in one of the approved hiring locations.
  • Applicants requiring employment sponsorship.
  • Applicants who do not currently reside within Silicon Valley, New York, Seattle, San Francisco, or Santa Monica.
  • Candidates who do not meet the core qualifications required for this internship.
HireNow Staffing DisclaimerHireNow Staffing is acting as a direct placement partner for this IT Intern opportunity. All candidate information is handled confidentially and evaluated against defined requirements. This job description outlines the general scope of responsibilities and qualifications. Duties may evolve based on client needs and business growth. Only candidates meeting the core qualifications will be considered for interview. Client-specific information will be shared only with qualified candidates during the interview process.https://www.careers-page.com/hirenow-staffing-inc/job/4R69Y9X7

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About HireNow Staffing

Sourced by ZipRecruiter

HireNow Staffing originated from the recognition of a need within the job market for a more efficient and specialized approach to staffing. We have identified challenges that businesses faced in finding and hiring qualified candidates, especially in industries like healthcare, executive roles, and industrial sectors. The ethos of HireNow Staffing is straightforward. We're motivated by a singular vision: to efficiently address the staffing needs of businesses, ensuring they're equipped with the right employees for optimal operations. Situated in the thriving heart of Kent, WA, we have evolved into a beacon of recruitment excellence. Our process, designed for speed and reliability, ensures that each candidate is screened meticulously, matching their skill set with the perfect job role. Whether temporary employment, a transition from temp to hire, or direct placement, our goal remains consistent – to provide unparalleled recruitment solutions. Our commitment goes beyond mere numbers. We are deeply rooted in our community, aiming to fulfill the immediate staffing needs of businesses. Our assistance ensures that every company we collaborate with operates at its full potential. We are more than just a staffing agency; we're the trusted ally in your business's operational journey.

Industry

Recruiting and staffing services

Company size

1 - 10 Employees

Headquarters location

Kent, WA, US

Year founded

2022

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