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Entry Level Help Desk Analyst Jobs in Seattle, WA

Georgia IT, Inc.

Help Desk Analyst - Seattle, WA

Seattle, WA · On-site

$23.25 - $31.75/hr

Georgia IT, Inc. is seeking a Help Desk Analyst to join their team in Seattle, WA. The role involves providing technical support and resolving issues for non-technical resources while ensuring a ...

NEOGOV

Service Desk Analyst

Kirkland, WA · On-site

$23.25 - $31.75/hr

The City of Kirkland's Information Technology Department is seeking to hire a Service Desk Analyst. The role involves troubleshooting, diagnosing, and resolving issues with desktop computer hardware ...

MV Transportation

Help Desk Support

Kent, WA

$37.80 - $40.95/hr

MV Transportation is seeking a SEATTLE-Help Desk Support . This individual shall be a self-starter, highly motivated and able to work in a fast-paced environment. This position is responsible for ...

TEKsystems

Help Desk Technician - Tier 1

Bellevue, WA · On-site

$28 - $32/hr

Description Our client is seeking Tier 1 Help Desk Technicians to join its Service Desk team ... Entry Level Job Type & Location This is a Contract position based out of Bellevue, WA. Pay and ...

TEKsystems

Help Desk Technician - Tier 1

Bellevue, WA

$28 - $32/hr

Description Our client is seeking Tier 1 Help Desk Technicians to join its Service Desk team ... Entry Level Job Type & Location This is a Contract position based out of Bellevue, WA. Pay and ...

Hermanson Company

Senior Service Desk Analyst

Kent, WA · On-site

$75K - $90K/yr

Serve as escalation point for complex service desk tickets. * Diagnose and resolve advanced ... Required * 6 years minimum of experience in an IT support or helpdesk role (Level 1 or Level 2). * ...

Hermanson Company

Senior Service Desk Analyst

Kent, WA · On-site

$75K - $90K/yr

Serve as escalation point for complex service desk tickets. * Diagnose and resolve advanced ... Required * 6 years minimum of experience in an IT support or helpdesk role (Level 1 or Level 2). * ...

Oracle

Support Desk Manager

Seattle, WA · On-site

The Support Desk Manager is responsible for overseeing a team of service desk agents and analysts, ensuring that high-quality support is provided to our customers. They are be responsible for ...

King County

Oracle Functional Analyst II

Seattle, WA · On-site

$45.90 - $65/hr

... Analyst II. These openings are for both Career Service and Term-Limited Temporary/Special Duty ... This team specializes in training, change management, and help desk support, along with system ...

ICONIX Waterworks

IT Support Analyst

Snohomish, WA · On-site

$28 - $33.50/hr

Possess effective communication and analytical problem-solving skills, for effective work with ... Familiarity in use of Help Desk ticketing systems Why Choose ICONIX? This is a place where you will ...

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Entry Level Help Desk Analyst information

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$27

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How much do entry level help desk analyst jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for entry level help desk analyst in Seattle, WA is $27.41, according to ZipRecruiter salary data. Most workers in this role earn between $22.45 and $30.62 per hour, depending on experience, location, and employer.

What does an entry level help desk analyst do?

An Entry Level Help Desk Analyst provides technical support to users, helping them troubleshoot and resolve computer, software, and network issues. They typically answer queries via phone, email, or chat, and may assist with tasks such as password resets, software installations, and basic hardware troubleshooting. Their primary goal is to ensure users can work effectively by resolving technical problems quickly and efficiently. This role often serves as a starting point for a career in IT, offering valuable experience in customer service and technical problem-solving.

What are the key skills and qualifications needed to thrive as an entry level help desk analyst, and why are they important?

To thrive as an Entry Level Help Desk Analyst, you need a basic understanding of computer hardware, software troubleshooting, and networking concepts, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and knowledge bases is typically required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for providing timely support, ensuring user satisfaction, and maintaining smooth IT operations.

What are some common challenges an entry level help desk analyst might face in their first year?

Entry Level Help Desk Analysts often encounter challenges such as managing multiple support tickets simultaneously, troubleshooting unfamiliar technical issues, and effectively communicating solutions to users with varying levels of technical knowledge. Adapting to fast-paced environments and learning new software or systems quickly are also common hurdles. However, these challenges provide valuable learning opportunities and help analysts develop problem-solving and customer service skills essential for career advancement.
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Entry Level Help Desk Analyst jobs near you
Infographic showing various Entry Level Help Desk Analyst job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $57,022 per year, or $27.4 per hour.

Help Desk Analyst - Seattle, WA

Georgia IT, Inc.

Seattle, WA • On-site

$23.25 - $31.75/hr

Full-time

Re-posted 20 days ago

Job description

Job Summary:
Georgia IT, Inc. is seeking a Help Desk Analyst to join their team in Seattle, WA. The role involves providing technical support and resolving issues for non-technical resources while ensuring a smooth operation of helpdesk services.
Responsibilities:
• Good interpersonal skills, working with non-technical resource to resolve technical issues.
• Call Center / Helpdesk experience
• Networking Skills
• Computer Hardware Troubleshooting experience
• Ability to work independently
• Willing to work during weekends on rotation basis
Qualifications:
Required:
• Good interpersonal skills, working with non-technical resource to resolve technical issues.
• Call Center / Helpdesk experience
• Networking Skills
• Computer Hardware Troubleshooting experience
• Ability to work independently
• Willing to work during weekends on rotation basis
Preferred:
• US Citizen, Green Card and GC EAD preferred no third-party agencies available for this position.
Company:
Georgia IT, Inc. provides IT Consulting for a wide range of IT services and custom build turn-key enterprise solutions. Founded in 2007, the company is headquartered in Alpharetta, USA, with a team of 51-200 employees. The company is currently Growth Stage.
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About Georgia IT

Sourced by ZipRecruiter

A PROFESSIONAL SERVICES ORGANIZATION WITH A VISION OF DELIVERING SIMPLE AFFORDABLE, SUSTAINABLE SOLUTIONS FOR COMPLEX PROBLEMS WITH INTEGRITY. OUR GOAL IS TO ACHIEVE ALL THIS IN A COLLABRATIVE APPROACH WITH ALL PARTIES INVOLVED IN DELIVERING SOLUTIONS/PRODUCTS.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2007

Social media

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