Houston, TX · On-site
$17/hr
Help Desk/ Call Center Agents support election operations by providing knowledgeable and reliable assistance to Harris County election workers as well as assisting the public. They are responsible ...
Houston, TX · On-site
$17/hr
Help Desk/ Call Center Agents support election operations by providing knowledgeable and reliable assistance to Harris County election workers as well as assisting the public. They are responsible ...
Saint Louis, MO · On-site
$15.75 - $20/hr
Intratek Computer, Inc. is looking for a Help Desk Support Specialist I. If you are looking for a Help Desk Support Specialist position and if you want to work with truly good people, then I ...
Saint Louis, MO · On-site
$15.75 - $20/hr
Intratek Computer, Inc. is looking for a Help Desk Support Specialist I. If you are looking for a Help Desk Support Specialist position and if you want to work with truly good people, then I ...
Saint Louis, MO · On-site
$15.75 - $20/hr
Intratek Computer, Inc. is looking for a Help Desk Support Specialist I. If you are looking for a Help Desk Support Specialist position and if you want to work with truly good people, then I ...
Saint Louis, MO · On-site
$15.75 - $20/hr
Intratek Computer, Inc. is looking for a Help Desk Support Specialist I. If you are looking for a Help Desk Support Specialist position and if you want to work with truly good people, then I ...
Houston, TX · On-site
$17/hr
Help Desk/ Call Center Agents support election operations by providing knowledgeable and reliable assistance to Harris County election workers as well as assisting the public. They are responsible ...
Houston, TX · On-site
$17/hr
Help Desk/ Call Center Agents support election operations by providing knowledgeable and reliable assistance to Harris County election workers as well as assisting the public. They are responsible ...
Houston, TX · On-site
$17/hr
Help Desk/ Call Center Agents support election operations by providing knowledgeable and reliable assistance to Harris County election workers as well as assisting the public. They are responsible ...
Houston, TX · On-site
$17/hr
Help Desk/ Call Center Agents support election operations by providing knowledgeable and reliable assistance to Harris County election workers as well as assisting the public. They are responsible ...
Patuxent River, MD · On-site
$19.25 - $24.50/hr
PSI Pax, Inc. has an exciting opportunity for a Help Desk Agent (On-Call) to support our government customer in Patuxent River, MD. Duties & Responsibilities: * Provide Tier 1 technical assistance to ...
Patuxent River, MD · On-site
$19.25 - $24.50/hr
PSI Pax, Inc. has an exciting opportunity for a Help Desk Agent (On-Call) to support our government customer in Patuxent River, MD. Duties & Responsibilities: * Provide Tier 1 technical assistance to ...
San Antonio, TX · On-site
$14.75 - $18.75/hr
Please note this a 24x7x365 help desk so weekends, holidays may be required. Basic Qualifications * Minimum 1 year of experience in a help desk, technical support, or customer support role * High ...
San Antonio, TX · On-site
$14.75 - $18.75/hr
Please note this a 24x7x365 help desk so weekends, holidays may be required. Basic Qualifications * Minimum 1 year of experience in a help desk, technical support, or customer support role * High ...
San Antonio, TX · On-site
$14.75 - $18.75/hr
Please note this is a 24x7x365 help desk so candidates will be expected to work a weekend shift and holiday work will be required on a rotating basis. Basic Qualifications * Minimum 1 year of ...
San Antonio, TX · On-site
$14.75 - $18.75/hr
Please note this is a 24x7x365 help desk so candidates will be expected to work a weekend shift and holiday work will be required on a rotating basis. Basic Qualifications * Minimum 1 year of ...
Plano, TX · On-site
$16.75 - $21.75/hr
Entry-Level IT Help Desk Agent - Leading Insurance Client Contract: 12 months, with possible extension up to 24 months. Schedule: Certain shifts require three days in the office and two days remotely ...
Plano, TX · On-site
$16.75 - $21.75/hr
Entry-Level IT Help Desk Agent - Leading Insurance Client Contract: 12 months, with possible extension up to 24 months. Schedule: Certain shifts require three days in the office and two days remotely ...
Washington, DC · On-site
$23.25 - $31.75/hr
Tier I Help Desk Agent KeenLogic is seeking to hire aTier I Help Desk Agent supporting the United States Senate on a multi-year Information Technology Support program, providing essential IT services ...
Washington, DC · On-site
$23.25 - $31.75/hr
Tier I Help Desk Agent KeenLogic is seeking to hire aTier I Help Desk Agent supporting the United States Senate on a multi-year Information Technology Support program, providing essential IT services ...
Washington, DC · On-site
$23.25 - $31.50/hr
Tier I Help Desk Agent KeenLogic is seeking to hire a Tier I Help Desk Agent supporting the United States Senate on a multi-year Information Technology Support program, providing essential ...
Quick apply
Washington, DC · On-site
$23.25 - $31.50/hr
Tier I Help Desk Agent KeenLogic is seeking to hire a Tier I Help Desk Agent supporting the United States Senate on a multi-year Information Technology Support program, providing essential ...
Columbus, OH · On-site
$20 - $21/hr
Technical Support/ Help Desk Location: Columbus, OH, 43219 Duration: 06 Months Pay Rate: $21.00 ... The Service Desk Agent is the first point of contact for the users who call our IT Service Desk.
Quick apply
Columbus, OH · On-site
$20 - $21/hr
Technical Support/ Help Desk Location: Columbus, OH, 43219 Duration: 06 Months Pay Rate: $21.00 ... The Service Desk Agent is the first point of contact for the users who call our IT Service Desk.
San Antonio, TX · On-site
$14.75 - $18.75/hr
Please note this a 24x7x365 help desk so weekends, holidays may be required. Basic Qualifications * Minimum 1 year of experience in a help desk, technical support, or customer support role * High ...
San Antonio, TX · On-site
$14.75 - $18.75/hr
Please note this a 24x7x365 help desk so weekends, holidays may be required. Basic Qualifications * Minimum 1 year of experience in a help desk, technical support, or customer support role * High ...
Orlando, FL · On-site
$50K - $91K/yr
Experience as a customer service/help desk agent * Experience in call-taking * Experience in working with US government customers. DABAOPP1 If you're looking for comfort, keep scrolling. At Leidos ...
New
Orlando, FL · On-site
$50K - $91K/yr
Experience as a customer service/help desk agent * Experience in call-taking * Experience in working with US government customers. DABAOPP1 If you're looking for comfort, keep scrolling. At Leidos ...
New
SC · Remote
$17.84 - $30.43/hr
As a Tier 2 Help Desk Agent, you will play a pivotal role in delivering top-tier support and ensuring a seamless experience for our customers. Your expertise will be instrumental in guiding our ...
SC · Remote
$17.84 - $30.43/hr
As a Tier 2 Help Desk Agent, you will play a pivotal role in delivering top-tier support and ensuring a seamless experience for our customers. Your expertise will be instrumental in guiding our ...
SC · Remote
$17.84 - $30.43/hr
As a Tier 2 Help Desk Agent, you will play a pivotal role in delivering top-tier support and ensuring a seamless experience for our customers. Your expertise will be instrumental in guiding our ...
SC · Remote
$17.84 - $30.43/hr
As a Tier 2 Help Desk Agent, you will play a pivotal role in delivering top-tier support and ensuring a seamless experience for our customers. Your expertise will be instrumental in guiding our ...
SC · On-site +1
$17.84 - $30.43/hr
As a Tier 2 Help Desk Agent, you will play a pivotal role in delivering top-tier support and ensuring a seamless experience for our customers. Your expertise will be instrumental in guiding our ...
SC · On-site +1
$17.84 - $30.43/hr
As a Tier 2 Help Desk Agent, you will play a pivotal role in delivering top-tier support and ensuring a seamless experience for our customers. Your expertise will be instrumental in guiding our ...
Morgantown, WV · On-site
$17.50 - $22.50/hr
The Service Desk Agent will serve as the initial point of contact for users experiencing hardware ... At least one year of information technology, technical support, customer support, help desk, or ...
Morgantown, WV · On-site
$17.50 - $22.50/hr
The Service Desk Agent will serve as the initial point of contact for users experiencing hardware ... At least one year of information technology, technical support, customer support, help desk, or ...
Experience - Must have a three years of cumulative experience consisting of intermediate level IT help desk, IT service desk, or technical support experience. - Prefer a minimum of three years of IT ...
Experience - Must have a three years of cumulative experience consisting of intermediate level IT help desk, IT service desk, or technical support experience. - Prefer a minimum of three years of IT ...
Dublin, OH · On-site
$16.50 - $21.25/hr
This helpdesk provides support coverage 24x7 / 365 days a year ... As a support desk agent your duties would include • Answering phones and monitoring Electronic ...
Dublin, OH · On-site
$16.50 - $21.25/hr
This helpdesk provides support coverage 24x7 / 365 days a year ... As a support desk agent your duties would include • Answering phones and monitoring Electronic ...
$13.22 - $14.55
4% of jobs
$14.55 - $15.89
12% of jobs
$16.57 is the 25th percentile. Wages below this are outliers.
$15.89 - $17.22
18% of jobs
$17.22 - $18.55
13% of jobs
The median wage is $18.78 / hr.
$18.55 - $19.89
22% of jobs
$20.53 is the 75th percentile. Wages above this are outliers.
$19.89 - $21.22
14% of jobs
$21.22 - $22.55
4% of jobs
$22.55 - $23.89
4% of jobs
$23.89 - $25.22
3% of jobs
$25.22 - $26.55
3% of jobs
$26.55 - $27.88
3% of jobs
$13
$19
$27
| Aspect | Help Desk Agent | Technical Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; certifications like CompTIA A+ | Similar certifications; often more specialized depending on technology |
| Work Environment | Help desk, call centers, remote support | Technical support teams, on-site or remote troubleshooting |
| Employer & Industry | IT service providers, corporate IT departments | IT companies, software/hardware vendors, corporate IT |
| Search & Comparison Intent | Understanding entry-level support roles | More technical troubleshooting and problem-solving |
Help Desk Agents primarily handle basic user issues and provide general support, often in call centers or remote settings. Technical Support Specialists typically possess more technical expertise, troubleshooting complex problems. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem resolution.
Cities with the most Help Desk Agent job openings:
The top employers for Help Desk Agent jobs are:
States with the most job openings for Help Desk Agent jobs include:
The top searched job categories for Help Desk Agent jobs are:
For Help Desk Agent jobs, the most frequently searched job titles are:
$17/hr
Full-time, Temporary
Posted 12 days ago
7.9
Based on 122 frontline employees who took The Breakroom Quiz
417th of 855 rated public administrative organizations
Position Description Position Overview: Help Desk/ Call Center Agents support election operations by providing knowledgeable and reliable assistance to Harris County election workers as well as assisting the public. They are responsible for learning and applying all election-related procedures from the Help Desk manual. This role requires strong multitasking skills, including managing phone calls, entering information accurately, and referencing materials in real time, as well as maintaining punctuality and reliability for scheduled shifts.
Duties and Responsibilities: Help Desk Agents are responsible for: Learning all election content outlined in the Help Desk manual. Providing excellent customer service to the election workers of Harris County. Helping other election departments as needed (projects/ Front desk backup).
Must be able to multitask (speak on phone, type on computer, read from manual). Arriving on time for shift. Knows when to ask for support and or clarity.
Harris County is an Equal Opportunity Employer https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net Requirements Must meet all eligibility requirements to register to vote in the State of Texas. Experience: High School Diploma or GED equivalent from an accredited educational institution. Two (2) plus year of customer service experience
Knowledge, Skills, and Abilities: Must be able to work under stress and able to work without direct supervision. Knowledgeable of the general operations of an election and the Harris County website. Be professional and have good interpersonal skills.
Computer literate, proficient in Microsoft Office suite, and be willing to learn new computer programs and applications. Must have the ability to prioritize tasks and possess excellent communication skills. Understands and can explain the ePollBook application and the voting process.
NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.
Preferences Bilingual preferred. General Information Position Type and Typical Hours of Work: Temp Full-time | Position End Date: 12/18/2026 Monday - Friday | 8:00 A.m. to 4:30 P.M
Overtime hours as required to include extended hours and weekends during election periods. This job is primarily a sedentary role, walking and standing are required only occasionally. Exerting up to 40 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
Salary: $17.00 Hourly Location: Harris County Elections 15600 Morales Rd. Houston, TX 77032 Employment is contingent upon passing a background check and drug screen. Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
Get the full story on Breakroom
Sourced by ZipRecruiter
Harris County is the third largest county in the United States with more than 4.7 million residents. There are four precincts in Harris County. The four elected commissioners, along with an elected county judge, serve as members of the Harris County Commissioners Court, the administrative head of the county's government.
Public administration
10,000+ Employees
Houston, TX, US
2000
