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Bdc Manager Jobs (NOW HIRING)

Rosen Nissan Madison

BDC Manager

Madison, WI

Rosen Nissan of Madison is seeking an experienced and motivated Business Development Center (BDC) Manager to lead our customer engagement team. This role is responsible for driving appointment ...

Rosen Nissan Madison

BDC Manager

Madison, WI · On-site

Rosen Nissan of Madison is seeking an experienced and motivated Business Development Center (BDC) Manager to lead our customer engagement team. This role is responsible for driving appointment ...

Werner Kia

BDC MANAGER

Tallahassee, FL · On-site

BDC (Business Development Center) Manager Position is full-time. This is not a remote position. Job Address: 2755 W. Tennessee Street, Tallahassee, FL 32304 Are you a high-performance leader with an ...

Werner Kia

BDC MANAGER

Tallahassee, FL

BDC (Business Development Center) Manager Position is full-time. This is not a remote position. Job Address: 2755 W. Tennessee Street, Tallahassee, FL 32304 Are you a high-performance leader with an ...

Werner Kia

BDC MANAGER

Tallahassee, FL

BDC (Business Development Center) Manager Position is full-time. This is not a remote position. Job Address: 2755 W. Tennessee Street, Tallahassee, FL 32304 Are you a high-performance leader with an ...

Braman Motors Inc

Automotive BDC Manager

Miami, FL · On-site

Braman Miami is actively looking to add an experienced Automotive BDC Manager to our growing team! The BDC Supervisor is responsible for monitoring the BDC team and ensuring the team continuously ...

Braman Miami

Automotive BDC Manager

Miami, FL · On-site

$100K/yr

Braman Miami is actively looking to add an experienced Automotive BDC Manager to our growing team! The BDC Supervisor is responsible for monitoring the BDC team and ensuring the team continuously ...

JLR Volvo Shreveport

BDC Manager

Shreveport, LA · On-site

SUMMARY Looking for a a BDC Manager to join our growing sales department. You'll work closely with upper management as well as the sales associate to ensure the business needs are met. WE OFFER:

Toyota of Kenner

BDC Manager

Kenner, LA · On-site

SUMMARY Looking for a a BDC Manager to join our growing service department. You'll work closely with upper management as well as the service advisors to ensure the business needs are met. WE OFFER:

Toyota of Olympia

Service BDC Manager

Tumwater, WA · On-site

$25 - $35/hr

Service BDC Manager Toyota of Olympia | Tumwater, WA Toyota of Olympia is seeking an experienced, driven, and people-focused Service BDC Manager to lead our Service Business Development Center team.

Motor Trend of Orlando, LLC

BDC Manager

Orlando, FL

BDC Manager ID: 1003 Location: Orlando, FL Department: Sales More about this job > Description Summary The Business Development Center Manager supervises a team that answers all incoming calls, email ...

Toyota of Kenner

BDC Manager

Kenner, LA · On-site

SUMMARY Looking for a a BDC Manager to join our growing service department. You'll work closely with upper management as well as the service advisors to ensure the business needs are met. WE OFFER:

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Bdc Manager information

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$19K

$69.2K

$115.5K

How much do bdc manager jobs pay per year?

As of Jun 25, 2026, the average yearly pay for bdc manager in the United States is $69,194.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $85,500.00 per year, depending on experience, location, and employer.

What is the difference between Bdc Manager vs Bdc Representative?

AspectBdc Manager

CredentialsExperience in sales, customer service, and team management; often requires a high school diploma or equivalent, some roles prefer post-secondary education.
Work EnvironmentOffice setting, managing a team, overseeing sales processes, and coordinating with dealerships or sales departments.
Employer & Industry UsageUsed in automotive, retail, and financial sectors; common in dealerships and sales organizations.

The Bdc Manager oversees the Business Development Center team, focusing on sales strategy, team leadership, and performance metrics. In contrast, a Bdc Representative primarily handles customer inquiries, schedules appointments, and supports sales efforts directly. The manager has broader responsibilities, including staff management and strategic planning, while the representative focuses on customer interaction and lead generation.

What job makes $10,000 a month without a degree?

A BDC Manager in the automotive industry can potentially earn $10,000 or more per month through commissions, bonuses, and salary, especially in high-volume dealerships. Success in this role depends on sales performance, industry experience, and strong customer management skills, often without requiring a college degree.

What is a BDC manager?

A BDC (Business Development Center) manager oversees the customer appointment setting, lead management, and sales support functions within a dealership or automotive sales environment. They coordinate communication between sales teams and customers, often using CRM tools, and focus on increasing sales opportunities and customer satisfaction.

What are the key skills and qualifications needed to thrive as a BDC Manager, and why are they important?

To thrive as a BDC Manager, you need expertise in lead management, sales processes, and customer relationship strategies, often supported by experience in automotive sales or business development. Familiarity with CRM systems, phone tracking software, and dealership management tools is typically required. Outstanding communication, leadership, and problem-solving skills help a BDC Manager motivate teams and create positive customer experiences. These skills are crucial for driving sales growth, improving customer satisfaction, and ensuring efficient business development operations.

What are the main challenges a BDC Manager might face when managing a dealership's customer communications?

A BDC (Business Development Center) Manager often faces the challenge of balancing high call and email volumes while ensuring each customer interaction is prompt, personalized, and effective. Coordinating between the sales, service, and marketing teams to maintain up-to-date information and a seamless customer experience can also be demanding. Additionally, keeping the BDC team motivated and trained on evolving CRM technologies and dealership processes is essential for meeting performance goals. Success in this role often relies on strong organizational, leadership, and communication skills.

What Is a BDC Manager?

A BDC manager oversees the business development center (BDC) at an automotive dealership. The BDC department is responsible for setting appointments with potential buyers to meet with the sales representatives at the dealership. Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls. As the BDC manager, your duties include hiring and training these representatives, setting quotas and appointment goals, driving sales, and tracking results.

How does a Bdc manager normally get paid?

A BDC manager typically earns a combination of a base salary and performance-based commissions or bonuses tied to metrics such as lead generation, appointment setting, or sales conversions. Compensation structures can vary by dealership but often include incentives to motivate customer engagement and sales support skills.

What jobs pay $2000 a day?

For a Bdc Manager, earning $2000 a day typically requires senior-level experience, high-volume dealership environments, or working as a consultant or in executive roles within automotive sales. Such compensation often involves commission, bonuses, or profit-sharing arrangements, and may require specialized skills in sales management, negotiation, and industry knowledge.
More about Bdc Manager jobs
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What are the most commonly searched types of Bdc jobs? The most popular types of Bdc jobs are:
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Bdc Manager jobs near you
Infographic showing various Bdc Manager job openings in the United States as of June 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 91% Physical, 5% Hybrid, and 4% Remote job distribution, with an average salary of $69,194 per year, or $33.3 per hour.

BDC Manager

Rosen Nissan Madison

Madison, WI

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

Drive Results. Lead People. Create an Exceptional Customer Experience.

Rosen Nissan of Madison is seeking an experienced and motivated Business Development Center (BDC) Manager to lead our customer engagement team. This role is responsible for driving appointment-setting performance, developing team members, improving processes, and ensuring a world-class customer experience for every guest who contacts our dealership.

The ideal candidate is a hands-on leader who thrives in a fast-paced environment, understands dealership operations, and knows how to motivate a team to achieve measurable results.

Responsibilities
  • Lead, coach, and develop the BDC team to achieve appointment and sales objectives.
  • Monitor daily activity, call performance, lead response times, and appointment show rates.
  • Hold team members accountable to established processes and performance expectations.
  • Conduct regular coaching sessions, training, and performance reviews.
  • Ensure all internet, phone, chat, and text leads are responded to promptly and professionally.
  • Partner closely with Sales and Service Managers to improve lead conversion and customer retention.
  • Analyze reports and key performance indicators (KPIs) to identify opportunities for improvement.
  • Maintain CRM data integrity and ensure accurate customer records.
  • Create a positive, professional, and customer-focused work environment.
  • Assist with training new BDC team members.
  • Develop and implement strategies to increase appointments, show rates, and overall dealership performance.
Qualifications
  • Previous automotive BDC, sales, service, or call center management experience preferred.
  • Strong leadership, coaching, and team-building skills.
  • Proven ability to hold employees accountable while maintaining a positive culture.
  • Excellent communication and interpersonal skills.
  • Experience with dealership CRM systems and lead management tools.
  • Strong organizational and time-management abilities.
  • Ability to analyze reports and make data-driven decisions.
  • Self-motivated, results-oriented, and customer-focused.
  • Valid driver's license with an acceptable driving record.
What We Offer
  • Competitive salary plus performance-based bonus opportunities.
  • Medical, dental, and vision insurance.
  • 401(k) with company match.
  • Paid vacation and holidays.
  • Employee vehicle purchase program.
  • Career advancement opportunities within Rosen Automotive Group.
  • Ongoing training and professional development.
Join the Rosen Team

If you're passionate about developing people, creating exceptional customer experiences, and driving dealership performance, we'd love to hear from you.

Apply today and help lead the future of customer engagement at Rosen Nissan of Madison.

Apply