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Bdc Manager Jobs in Raleigh, NC (NOW HIRING)

Holman, Inc.

BDC Consultant - Leith Honda

Raleigh, NC · On-site

... BDC and the Store to increase sales. What will you do? * Maximize Internet Lead and Portfolio ... Manage tasks and resources effectively to ensure productivity and efficiency * Identify ...

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Bdc Manager information

See Raleigh, NC salary details

$18.5K

$67.3K

$112.3K

How much do bdc manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for bdc manager in Raleigh, NC is $67,262.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $83,100.00 per year, depending on experience, location, and employer.

What is a BDC manager?

A BDC manager oversees the business development center (BDC) at an automotive dealership. The BDC department is responsible for setting appointments with potential buyers to meet with the sales representatives at the dealership. Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls. As the BDC manager, your duties include hiring and training these representatives, setting quotas and appointment goals, driving sales, and tracking results.

What are the key skills and qualifications needed to thrive as a BDC manager?

To thrive as a BDC Manager, you need expertise in lead management, sales processes, and customer relationship strategies, often supported by experience in automotive sales or business development. Familiarity with CRM systems, phone tracking software, and dealership management tools is typically required. Outstanding communication, leadership, and problem-solving skills help a BDC Manager motivate teams and create positive customer experiences. These skills are crucial for driving sales growth, improving customer satisfaction, and ensuring efficient business development operations.

What are the main challenges a BDC manager might face when managing a dealership's customer communications?

A BDC (Business Development Center) Manager often faces the challenge of balancing high call and email volumes while ensuring each customer interaction is prompt, personalized, and effective. Coordinating between the sales, service, and marketing teams to maintain up-to-date information and a seamless customer experience can also be demanding. Additionally, keeping the BDC team motivated and trained on evolving CRM technologies and dealership processes is essential for meeting performance goals. Success in this role often relies on strong organizational, leadership, and communication skills.

What is the difference between Bdc Manager vs Bdc Representative?

AspectBdc Manager

CredentialsExperience in sales, customer service, and team management; often requires a high school diploma or equivalent, some roles prefer post-secondary education.
Work EnvironmentOffice setting, managing a team, overseeing sales processes, and coordinating with dealerships or sales departments.
Employer & Industry UsageUsed in automotive, retail, and financial sectors; common in dealerships and sales organizations.

The Bdc Manager oversees the Business Development Center team, focusing on sales strategy, team leadership, and performance metrics. In contrast, a Bdc Representative primarily handles customer inquiries, schedules appointments, and supports sales efforts directly. The manager has broader responsibilities, including staff management and strategic planning, while the representative focuses on customer interaction and lead generation.

How much do Bdc managers make?

Bdc managers typically earn an average salary ranging from $45,000 to $70,000 annually, depending on experience, location, and the size of the dealership or organization. Compensation may also include bonuses and commissions based on performance and sales targets.

Is being a Bdc Manager a good job?

A BDC Manager oversees the business development center, managing customer interactions and sales processes, often requiring strong communication and organizational skills. The role can offer competitive salaries, performance-based bonuses, and opportunities for advancement within automotive or sales industries. Job satisfaction depends on individual skills, work environment, and company support.
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Bdc Manager jobs near you
Infographic showing various Bdc Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 88% In-person, 6% Hybrid, and 6% Remote job distribution, with an average salary of $67,262 per year, or $32.3 per hour.

Internet/BDC Manager

Henderson, NC • On-site

Classic Toyota of Henderson
See more jobs at Classic Toyota of Hendersonexternal

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Automotive Internet Sales Manager

Classic Toyota of Henderson

Full time position with benefits. Must have Experience in the automotive industry. 

About Us:
We are a rapidly growing automotive dealership focused on delivering exceptional customer experiences both in-store and online. As our business continues to expand, we are looking for a driven, high-energy professional who thrives in a fast-paced environment and is eager to grow with us.

Position Overview:
The Automotive Internet Sales Manager will be responsible for overseeing all online sales activities, managing internet leads, and driving digital engagement that converts into showroom traffic and vehicle sales. This role requires someone who understands the automotive industry, moves quickly, and knows how to turn opportunities into results.

Key Responsibilities:

  • Manage and respond to all incoming internet leads in a timely and professional manner
  • Develop and implement strategies to increase online sales conversions
  • Train and lead the internet sales team to meet and exceed performance goals
  • Monitor CRM systems to ensure proper follow-up and lead management
  • Coordinate with the sales team to ensure a seamless customer experience from online inquiry to purchase
  • Analyze performance metrics and adjust strategies to improve results
  • Maintain strong knowledge of inventory, pricing, and current promotions

Qualifications:

  • Previous experience in automotive sales required (management experience preferred)
  • Proven track record of success in internet or digital sales
  • Strong communication and customer service skills
  • Ability to multitask and thrive in a fast-paced, high-volume environment
  • Highly motivated, goal-oriented, and driven to succeed
  • Experience with CRM tools and lead management systems
  • Strong organizational and leadership abilities

What We Offer:

  • Competitive compensation package (base salary + performance bonuses)
  • Opportunities for career growth within a fast-growing dealership
  • Supportive and energetic team environment
  • Ongoing training and development

How to Apply:
If you’re hungry to succeed and ready to take your career to the next level with a dealership on the rise, we want to hear from you. Submit your resume today!v

Apply