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Bdc Manager Jobs in Raleigh, NC (NOW HIRING)

Hudson Automotive Group

BDC Sales

Durham, NC · On-site

$20/hr

Southpoint Honda , part of Hudson Automotive Group , is on the lookout for a motivated and career-driven Business Development Coordinator (BDC) to join our growing sales team. Hudson Automotive is ...

Hudson Automotive Group

BDC Sales

Durham, NC · On-site

$20/hr

Southpoint Honda , part of Hudson Automotive Group , is on the lookout for a motivated and career-driven Business Development Coordinator (BDC) to join our growing sales team. Hudson Automotive is ...

Southpoint Honda

BDC Sales

Durham, NC · On-site

$20/hr

Southpoint Honda , part of Hudson Automotive Group , is on the lookout for a motivated and career-driven Business Development Coordinator (BDC) to join our growing sales team. Hudson Automotive is ...

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All JobsBdc JobsBdc Manager JobsBdc Manager Jobs in Raleigh, NC

Bdc Manager information

See Raleigh, NC salary details

$18.5K

$67.3K

$112.3K

How much do bdc manager jobs pay per year?

As of Sep 15, 2026, the average yearly pay for bdc manager in Raleigh, NC is $67,262.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $83,100.00 per year, depending on experience, location, and employer.

What is a BDC manager?

A BDC manager oversees the business development center (BDC) at an automotive dealership. The BDC department is responsible for setting appointments with potential buyers to meet with the sales representatives at the dealership. Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls. As the BDC manager, your duties include hiring and training these representatives, setting quotas and appointment goals, driving sales, and tracking results.

What are the key skills and qualifications needed to thrive as a BDC manager?

To thrive as a BDC Manager, you need expertise in lead management, sales processes, and customer relationship strategies, often supported by experience in automotive sales or business development. Familiarity with CRM systems, phone tracking software, and dealership management tools is typically required. Outstanding communication, leadership, and problem-solving skills help a BDC Manager motivate teams and create positive customer experiences. These skills are crucial for driving sales growth, improving customer satisfaction, and ensuring efficient business development operations.

What are the main challenges a BDC manager might face when managing a dealership's customer communications?

A BDC (Business Development Center) Manager often faces the challenge of balancing high call and email volumes while ensuring each customer interaction is prompt, personalized, and effective. Coordinating between the sales, service, and marketing teams to maintain up-to-date information and a seamless customer experience can also be demanding. Additionally, keeping the BDC team motivated and trained on evolving CRM technologies and dealership processes is essential for meeting performance goals. Success in this role often relies on strong organizational, leadership, and communication skills.

What is the difference between Bdc Manager vs Bdc Representative?

AspectBdc Manager

CredentialsExperience in sales, customer service, and team management; often requires a high school diploma or equivalent, some roles prefer post-secondary education.
Work EnvironmentOffice setting, managing a team, overseeing sales processes, and coordinating with dealerships or sales departments.
Employer & Industry UsageUsed in automotive, retail, and financial sectors; common in dealerships and sales organizations.

The Bdc Manager oversees the Business Development Center team, focusing on sales strategy, team leadership, and performance metrics. In contrast, a Bdc Representative primarily handles customer inquiries, schedules appointments, and supports sales efforts directly. The manager has broader responsibilities, including staff management and strategic planning, while the representative focuses on customer interaction and lead generation.

How much do Bdc managers make?

Bdc managers typically earn an average salary ranging from $45,000 to $70,000 annually, depending on experience, location, and the size of the dealership or organization. Compensation may also include bonuses and commissions based on performance and sales targets.

Is being a Bdc Manager a good job?

A BDC Manager oversees the business development center, managing customer interactions and sales processes, often requiring strong communication and organizational skills. The role can offer competitive salaries, performance-based bonuses, and opportunities for advancement within automotive or sales industries. Job satisfaction depends on individual skills, work environment, and company support.
More about Bdc Manager jobs

What are the most commonly searched types of Bdc jobs in Raleigh, NC?

The most popular types of Bdc jobs in Raleigh, NC are:

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For Bdc Manager jobs in Raleigh, NC, the most frequently searched job titles are:

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Bdc Manager jobs near you
Infographic showing various Bdc Manager job openings in Raleigh, NC as of September 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, 10% Hybrid, and 10% Remote job distribution, with an average salary of $67,262 per year, or $32.3 per hour.

Johnson Automotive - Full-Time Service BDC Representative

Raleigh, NC • On-site

Johnson Automotive
Automobile Dealers • 501 - 1,000 employees
Learn more about Johnson Automotiveexternal

$14.50 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

Johnson Automotive is now accepting applications for Full-Time Service BDC Representatives. To help keep up with the increasing consumer demands in a fast-paced environment, we are seeking friendly individuals with a strong desire to provide outstanding customer service to our guests! The Service BDC is housed within the corporate offices at Johnson Lexus of Raleigh, on Capital Blvd.

Johnson Automotive, which is one of the fastest growing automotive companies in the Triangle. Johnson Automotive has earned a reputation for outstanding customer service and first-class operations by hiring top performers who are eager to elevate our guests' experiences.

Essential Responsibilities:

  • Answer inbound service calls and email leads;
  • Responsible for tracking, responding to, and managing Internet service leads;
  • Schedules service appointments and liaise with Service Advisors as needed;
  • Maintain and update notes and information in the customer database;
  • Keep abreast of new features and available accessories, communicating their benefits to guests;
  • Direct guests to product information resources;
  • Maintain high customer satisfaction scores;
  • Develop career skills through regular training and instruction;
  • Learn, understand and abide by Federal, State and Local laws;
  • Some light clerical/scanning work;
  • Other duties as assigned by management.
    .

Job Requirements:

  • Minimum of 1 year of Automotive Service BDC experience required;
  • Proficient with Microsoft Office, and Xtime, a plus!;
  • CDK experience (Required)
  • Professional appearance and strong written and verbal communication skills;
  • Have the ability to work both independently and as part of a team;
  • Must be able to multi-task;
  • All offers contingent upon satisfactory completion of E-Verify, Background, Drug, and Motor Vehicle Report testing and reports.

Benefits:

  • Medical, dental and vision coverage available after 60 days;
  • Paid vacation after six months of full-time service;
  • Life insurance, disability insurances, and ancillary polices available;
  • 401(k) with company match;
  • Employee discounts on vehicles purchases, parts and service;
  • Advancement opportunities;
  • Competitive Pay.

Johnson Automotive is an Equal Opportunity Employer.


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