How to become a BDC manager?

Qualifications to become a business development center or BDC manager include automotive sales experience, either as a sales rep or in customer service. Many employers prefer candidates with a bachelor’s degree in business management, marketing, or a similar field. Duties vary depending on whether a BDC manager works in a business development center within a larger dealership or as part of the sales department. Strong communication skills are essential to follow up on sales leads. A BDC manager uses CRM and DBR software as well as dealership management programs, so computer proficiency is vital.