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Bdc Manager Jobs in Raleigh, NC (NOW HIRING)

Lowe's

Market Delivery Warehouse Associate - Days

Garner, NC · On-site

$14.25 - $17/hr

... and inventory reporting • Manage all functions in the Warehouse Management System (WMS ... BDC, and outlet teams • Resolve customer and cargo issues, and ensure claims are updated in ...

Addison Group

Account Manager

Durham, NC · On-site

$65K - $70K/yr

Account Manager Location (city, state): Durham, NC Industry: Landscaping / Construction Services Pay: $65,000 - $70,000 About Our Client: A leading commercial landscaping services company that ...

FatCat Strategies

Account Manager

Raleigh, NC · On-site

The Role As an Account Manager, you'll be embedded in our agency's day-to-day operations, managing client accounts and serving as the primary point of contact for the clients on your roster. You'll ...

FatCat Strategies

Account Manager

Raleigh, NC

The Role As an Account Manager, you'll be embedded in our agency's day-to-day operations, managing client accounts and serving as the primary point of contact for the clients on your roster. You'll ...

FatCat Strategies

Account Manager

Raleigh, NC · On-site

The Role As an Account Manager, you'll be embedded in our agency's day-to-day operations, managing client accounts and serving as the primary point of contact for the clients on your roster. You'll ...

Addison Group

Account Manager

Durham, NC · On-site

$65K - $70K/yr

Account Manager Location (city, state): Durham, NC Industry: Landscaping / Construction Services Pay: $65,000 - $70,000 About Our Client: A leading commercial landscaping services company that ...

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All JobsBdc JobsBdc Manager JobsBdc Manager Jobs in Raleigh, NC

Bdc Manager information

See Raleigh, NC salary details

$18.5K

$67.3K

$112.3K

How much do bdc manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for bdc manager in Raleigh, NC is $67,262.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $83,100.00 per year, depending on experience, location, and employer.

What is the difference between Bdc Manager vs Bdc Representative?

AspectBdc Manager

CredentialsExperience in sales, customer service, and team management; often requires a high school diploma or equivalent, some roles prefer post-secondary education.
Work EnvironmentOffice setting, managing a team, overseeing sales processes, and coordinating with dealerships or sales departments.
Employer & Industry UsageUsed in automotive, retail, and financial sectors; common in dealerships and sales organizations.

The Bdc Manager oversees the Business Development Center team, focusing on sales strategy, team leadership, and performance metrics. In contrast, a Bdc Representative primarily handles customer inquiries, schedules appointments, and supports sales efforts directly. The manager has broader responsibilities, including staff management and strategic planning, while the representative focuses on customer interaction and lead generation.

What is the highest paid position at a car dealership?

At a car dealership, the highest paid position is typically the General Manager or Dealer Principal, who oversees all operations and profitability. These roles often have significant experience, leadership skills, and may earn six-figure salaries, including bonuses and profit sharing.

What is a BDC manager?

A BDC manager oversees the Business Development Center, which handles customer inquiries, appointment setting, and lead management for a dealership or sales team. They coordinate communication between customers and sales staff, often using CRM tools, and focus on generating and nurturing leads to increase sales opportunities.

How much do BDC managers make?

BDC managers typically earn an average salary between $50,000 and $80,000 annually, depending on experience, location, and the size of the dealership or organization. In some regions, including New Jersey, salaries may be higher due to cost of living and market demand, with additional compensation often including bonuses and commissions based on performance.

What are the key skills and qualifications needed to thrive as a BDC Manager, and why are they important?

To thrive as a BDC Manager, you need expertise in lead management, sales processes, and customer relationship strategies, often supported by experience in automotive sales or business development. Familiarity with CRM systems, phone tracking software, and dealership management tools is typically required. Outstanding communication, leadership, and problem-solving skills help a BDC Manager motivate teams and create positive customer experiences. These skills are crucial for driving sales growth, improving customer satisfaction, and ensuring efficient business development operations.

How do BDC agents get paid?

BDC managers and agents typically earn a combination of base salary and commissions or bonuses based on performance metrics such as lead generation, appointment setting, or sales conversions. Compensation structures can vary by dealership or company, and some roles may include incentives for achieving specific targets or improving customer engagement. Knowledge of CRM tools and sales processes is often important for success in this role.

What are the main challenges a BDC Manager might face when managing a dealership's customer communications?

A BDC (Business Development Center) Manager often faces the challenge of balancing high call and email volumes while ensuring each customer interaction is prompt, personalized, and effective. Coordinating between the sales, service, and marketing teams to maintain up-to-date information and a seamless customer experience can also be demanding. Additionally, keeping the BDC team motivated and trained on evolving CRM technologies and dealership processes is essential for meeting performance goals. Success in this role often relies on strong organizational, leadership, and communication skills.

What Is a BDC Manager?

A BDC manager oversees the business development center (BDC) at an automotive dealership. The BDC department is responsible for setting appointments with potential buyers to meet with the sales representatives at the dealership. Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls. As the BDC manager, your duties include hiring and training these representatives, setting quotas and appointment goals, driving sales, and tracking results.

More about Bdc Manager jobs
What are the most commonly searched types of Bdc jobs in Raleigh, NC? The most popular types of Bdc jobs in Raleigh, NC are:
What are popular job titles related to Bdc Manager jobs in Raleigh, NC? For Bdc Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Bdc Manager jobs in Raleigh, NC look for? The top searched job categories for Bdc Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Bdc Manager jobs? Cities near Raleigh, NC with the most Bdc Manager job openings:
Bdc Manager jobs near you
Infographic showing various Bdc Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 81% In-person, 6% Hybrid, and 13% Remote job distribution, with an average salary of $67,262 per year, or $32.3 per hour.

Business Development Center Sales Representative

Capital Ford Raleigh

Raleigh, NC • On-site

Full-time

Medical, Retirement, PTO

Re-posted 7 days ago

Job description

Capital Ford of Raleigh is seeking a dynamic and results- driven Business Development Center (BDC) Sales Representative to join our team! In this role, you'll be the first point of contact for many customers - managing leads, building relationships, and turning inquiries into sales opportunities. If you're energized by customer interaction, strong on the phone, and motivated by results, this is a great opportunity to grow in automotive sales. 

What You'll Be Doing

  • Respond quickly to incoming leads via phone, email, and online inquiries
  • Manage and prioritize leads to ensure timely and consistent follow-up
  • Engage customers to understand their needs and vehicle preferences 
  • Provide information on vehicles, services, and current promotions 
  • Highlight key features and value to help move customers through the sales process
  • Schedule appointments and create sales opportunities for the showroom team
  • Collaborate with sales consultants and other departments to ensure a seamless customer experience 
  • Maintain accurate and up-to-date records in the CRM system 
  • Stay informed on inventory, promotions and market trends 
  • Assist with additional duties as needed 

What We're Looking For 

  • Experience in sales or customer service (automotive or BDC experience a plus)
  • Strong communication skills, especially over the phone and via email 
  • Goal-oriented with a passion for hitting and exceeding targets 
  • Ability to identify sales opportunities and build customer rapport 
  • Comfortable working with CRM systems and technology 
  • Team player with a positive, can-do attitude 
  • Adaptable and open to learning new processes and systems 
  • Must pass pre-employment background screening 

What We Offer 

  • Competitive Pay
  • Health Insurance 
  • Paid Time Off (PTO)
  • 401(k)

Why Capital? 

Because great careers start with the right environment. 

Capital Auto Group is home to 1,500+ team members across 20 automotive and powersports franchises. We're family-owned, growth-focused, and committed to building careers - not just filling roles. Here, performance is rewarded, development is prioritized, and culture matters. You belong at Capital. 

Capital Auto Group is an equal opportunity employer committed to diversity, inclusion, and a workplace where everyone can succeed. 

Apply