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Bdc Assistant Jobs (NOW HIRING)

ZT Automotive

BDC Assistant Manager

Houston, TX · On-site

Job Type Full-time Description Description We are seeking a BDC Assistant Manager to support the leadership and success of our fast-paced, high-volume Service Business Development Center. The ...

Ron Carter Ford

BDC Assistant Manager

Houston, TX

Description Description We are seeking a BDC Assistant Manager to support the leadership and success of our fast-paced, high-volume Service Business Development Center. The Assistant Manager will ...

ZT Auto

BDC Assistant Manager

Houston, TX · On-site

Description We are seeking a BDC Assistant Manager to support the leadership and success of our fast-paced, high-volume Service Business Development Center. The Assistant Manager will work closely ...

Coastal/Cocoa Dealer Group

BDC Assistant

Melbourne, FL · On-site

$11.55/hr

BDC Assistant * Determines requirements by working with customers. * Answers inquiries by clarifying desired information; researching, locating, and providing information. * Resolves problems by ...

Car Guys Inc.

BDC Manager

Little Rock, AR

$55K - $85K/yr

Anytime you are looking to find a new career...contact us, CarGuys Inc. to assist. We help dealers ... Have at least a few years of BDC/Internet Sales Manager experience * Answer incoming sales calls ...

Lowe's

BDC Support Supervisor

Richmond, VA · On-site

Respond to store leadership concerns on delayed customer special orders. Assist corporate BDC team on inquiries, projects or initiatives. Handle store and BDC phone calls as necessary. • Drive ...

Car Guys Inc.

BDC Representative

Rockford, MI · On-site

$18 - $20/hr

BDC Rep / Call Center Rep -- CarGuys Inc. (InOffice) If You Can Own a Phone Call, You'll Own This ... Assistant, Receptionist, Phone Specialist, Relationship Builder, Sales Support, Service Advisor ...

Currie Motors Chevrolet

BDC Representative

Forest Park, IL

$14.75 - $19.50/hr

Clean driving record & valid driver's license CAREER ADVANCEMENT A successful BDC rep will receive a promotion to BDC Lead after 1-2 years, with the next step being an Assistant BDC Manager after ...

Currie Motors Chevrolet

BDC Representative

Forest Park, IL

$14.75 - $19.50/hr

Clean driving record & valid driver's license CAREER ADVANCEMENT A successful BDC rep will receive a promotion to BDC Lead after 1-2 years, with the next step being an Assistant BDC Manager after ...

Lowe's

BDC Support Supervisor

Bessemer, AL

Respond to store leadership concerns on delayed customer special orders. Assist corporate BDC team on inquiries, projects or initiatives. Handle store and BDC phone calls as necessary. • Drive ...

Currie Motors Chevrolet

BDC Representative

Forest Park, IL

$14.75 - $19.50/hr

Clean driving record & valid driver's license CAREER ADVANCEMENT A successful BDC rep will receive a promotion to BDC Lead after 1-2 years, with the next step being an Assistant BDC Manager after ...

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How much do bdc assistant jobs pay per year?

As of Jul 16, 2026, the average yearly pay for bdc assistant in the United States is $54,999.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $63,500.00 per year, depending on experience, location, and employer.

What does a BDC person do?

A BDC (Business Development Center) assistant handles customer inquiries, schedules appointments, and manages communication between the dealership and potential clients. They often use CRM software and require strong communication skills to support sales and service teams effectively.

What is a BDC receptionist?

A BDC receptionist is a customer service representative who manages incoming calls, schedules appointments, and directs inquiries for the Business Development Center at a dealership. They often use customer relationship management (CRM) tools and require good communication skills to support sales and service teams.

What is a BDC admin?

A BDC admin is a person responsible for managing the Business Development Center, which handles customer inquiries, lead follow-up, and appointment scheduling for a dealership or sales team. They often use customer relationship management (CRM) software and require strong communication and organizational skills.

What is a BDC assistant?

A BDC assistant is a customer service professional who supports the Business Development Center (BDC) in managing customer inquiries, scheduling appointments, and maintaining communication with potential clients. They often use CRM tools and require strong communication skills to help generate sales leads and improve dealership efficiency.
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Bdc Assistant jobs near you

BDC Assistant Manager

ZT Automotive

Houston, TX • On-site

Full-time

Re-posted 20 days ago

Job description

Job Type
Full-time
Description
Description
We are seeking a BDC Assistant Manager to support the leadership and success of our fast-paced, high-volume Service Business Development Center. The Assistant Manager will work closely with the Senior Manager to drive team performance, ensure exceptional customer service, and help meet departmental goals. This role is ideal for an experienced BDC professional with strong leadership skills who thrives in a structured, results-driven environment.
The BDC Assistant Manager will support the oversight of daily operations, assist with coaching representatives, help track performance metrics, and contribute to ensuring efficient handling of inbound and outbound communications. You will partner with the Senior Manager as both a leader and a hands-on contributor, providing backup support with calls, emails, and escalations when needed.
Responsibilities
  • Support the Senior Manager in overseeing daily operations of the Service BDC team.
  • Monitor call activity, appointment volume, show rates, and answer rates to ensure team targets are achieved.
  • Coach, train, and mentor BDC Representatives to improve call quality, appointment setting, and customer engagement.
  • Handle escalated customer concerns with professionalism and problem-solving.
  • Assist in scheduling, workload balancing, and ensuring full coverage during business hours.
  • Analyze reports and provide feedback on performance trends to management.
  • Participate in outbound call campaigns, appointment setting, and lead follow-up when team support is needed.
  • Ensure all customer contacts (phone, text, and email) are handled promptly and professionally.
  • Promote ethical conduct, consistent follow-up, and exceptional customer satisfaction.
  • Collaborate with Service Managers and Advisors to align customer appointments with shop capacity.

Requirements
  • Proven experience in a BDC, call center, or automotive service leadership role.
  • Strong understanding of dealership service operations.
  • Excellent communication, coaching, and organizational skills.
  • Ability to handle a high-volume, fast-paced environment while ensuring accuracy and quality.
  • Proficiency with CRM platforms, CDK Service, and Microsoft Office.
  • Bilingual a plus.
  • Valid driver's license required.

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