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Bdc Coordinator Jobs (NOW HIRING)

Tulsa Hyundai

Service BDC

Tulsa, OK · On-site

We are seeking an individual to serve as the Service BDC Coordinator to oversee Service BDC department employees. The job duties and functions include training, overseeing Service BDC Agents on ...

Tulsa Hyundai

Service BDC

Tulsa, OK · On-site

We are seeking an individual to serve as the Service BDC Coordinator to oversee Service BDC department employees. The job duties and functions include training, overseeing Service BDC Agents on ...

Tulsa Hyundai

Service BDC

Tulsa, OK · On-site

We are seeking an individual to serve as the Service BDC Coordinator to oversee Service BDC department employees. The job duties and functions include training, overseeing Service BDC Agents on ...

Tulsa Hyundai

Service BDC

Tulsa, OK · On-site

We are seeking an individual to serve as the Service BDC Coordinator to oversee Service BDC department employees. The job duties and functions include training, overseeing Service BDC Agents on ...

Tulsa Hyundai

Service BDC

Tulsa, OK

We are seeking an individual to serve as the Service BDC Coordinator to oversee Service BDC department employees. The job duties and functions include training, overseeing Service BDC Agents on ...

TommyCar Auto Group

Service BDC

Hadley, MA · On-site

$17/hr

The Service BDC Coordinator is responsible for managing customer communication, scheduling service appointments, and maintaining consistent follow-up with customers to help maximize service ...

Northridge Toyota

Sales BDC Coordinator

Northridge, CA · On-site

We are looking for an EXPERIENCED Automotive Sales BDC Associate to join our dynamic Business Development Center (BDC) team! If you thrive in a fast-paced environment, love engaging with people, and ...

Northridge Toyota

Sales BDC Coordinator

Northridge, CA · On-site

We are looking for an EXPERIENCED Automotive Sales BDC Associate to join our dynamic Business Development Center (BDC) team! If you thrive in a fast-paced environment, love engaging with people, and ...

Northridge Toyota

Sales BDC Coordinator

Los Angeles, CA · On-site

We are looking for an EXPERIENCED Automotive Sales BDC Associate to join our dynamic Business Development Center (BDC) team! If you thrive in a fast-paced environment, love engaging with people, and ...

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Bdc Coordinator information

See salary details

$24K

$54.9K

$84.5K

How much do bdc coordinator jobs pay per year?

As of Aug 28, 2026, the average yearly pay for bdc coordinator in the United States is $54,920.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $66,000.00 per year, depending on experience, location, and employer.

What is a BDC coordinator?

BDC Coordinators, or Business Development Center Coordinators, work primarily in automotive dealerships to manage customer communications and generate sales leads. They handle incoming calls, emails, and online inquiries, schedule appointments, and follow up with potential customers. Their role is crucial in providing excellent customer service and supporting the sales team by ensuring that all customer inquiries are addressed promptly and efficiently.

How does a BDC coordinator typically collaborate with sales and service teams to enhance customer experience?

A BDC (Business Development Center) Coordinator acts as a vital link between customers and dealership sales or service teams. They manage incoming inquiries, schedule appointments, and follow up with prospects, ensuring seamless communication and efficient workflow. By maintaining organized records and relaying customer needs to the right departments, BDC Coordinators help improve response times and overall satisfaction. Regular collaboration with sales and service staff is essential to address customer questions, coordinate schedules, and support ongoing campaigns, making teamwork and communication key to success in this role.

What are the key skills and qualifications needed to thrive as a BDC coordinator, and why are they important?

To excel as a BDC Coordinator, you need strong customer service skills, sales acumen, and familiarity with CRM systems, often supported by experience in automotive or retail environments. Proficiency with dealership management software, phone systems, and lead tracking platforms is typically required. Excellent communication, organization, and problem-solving abilities help you effectively engage customers and support the sales team. These skills are vital to maximize lead conversion, ensure a positive customer experience, and drive dealership success.

What is the difference between Bdc Coordinator vs Customer Service Representative?

AspectBdc CoordinatorCustomer Service Representative
Required CredentialsHigh school diploma; some roles prefer CRM or sales trainingHigh school diploma; customer service or communication skills training
Work EnvironmentDealerships, automotive sales settingsRetail, call centers, service industries
Employer & Industry UsageAutomotive industry, sales departmentsVarious industries including retail, telecom, finance
Common Search & ComparisonOften compared for customer engagement and sales support rolesCompared for client interaction and communication skills

The Bdc Coordinator primarily focuses on lead management, appointment setting, and supporting automotive sales teams, often within dealerships. Customer Service Representatives handle direct client interactions across various industries, emphasizing problem-solving and communication. While both roles require strong communication skills, the Bdc Coordinator is more sales-oriented within the automotive sector, whereas Customer Service Representatives serve broader customer support functions.

More about Bdc Coordinator jobs

What cities are hiring for Bdc Coordinator jobs?

Cities with the most Bdc Coordinator job openings:

What are the most commonly searched types of Bdc jobs?

The most popular types of Bdc jobs are:

What states have the most Bdc Coordinator jobs?

States with the most job openings for Bdc Coordinator jobs include:

What job categories do people searching Bdc Coordinator jobs look for?

The top searched job categories for Bdc Coordinator jobs are:

Bdc Coordinator jobs near you
Infographic showing various Bdc Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $54,920 per year, or $26.4 per hour.

Tele-Service/BDC Coordinator

Century West BMW

Studio City, CA • On-site

$20 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Job description

Service BDC Coordinator

Studio City, CA

Join Our Team at Century West BMW

Century West BMW is seeking a Service BDC Representative to join our high-performing team in Universal City. This role is critical to delivering a premium customer experience by supporting our Service Department through appointment coordination, customer follow-up, and inbound/outbound communication.

If you are organized, customer-focused, and thrive in a fast-paced environment, we want to hear from you.

Compensation

  • $20/hour base pay
  • Monthly performance bonus tiers based on:
    • Appointments set
    • Show rate
    • Repair order (RO) conversion

Bonus Structure Example:

  • Tier 1: $300/month – Meets baseline KPIs
  • Tier 2: $600/month – Strong performance
  • Tier 3: $1,000+/month – Top performer

High performers can significantly increase their monthly earnings.

What You’ll Do

  • Manage inbound and outbound service calls, emails, and online inquiries
  • Schedule and confirm service appointments efficiently and accurately
  • Follow up with customers regarding upcoming, missed, and recommended services
  • Re-engage inactive customers and support retention efforts
  • Coordinate with Service Advisors to ensure smooth appointment flow
  • Maintain accurate customer records in CRM systems
  • Deliver a high-level, professional customer experience in every interaction

What We’re Looking For

  • Minimum 1 year of experience in an automotive BDC role (required)
  • Previous service BDC experience strongly preferred
  • Strong communication skills (phone, email, and text)
  • Highly organized with strong attention to detail
  • Ability to multitask and prioritize in a fast-paced environment
  • Positive, team-oriented attitude with a customer-first mindset
  • Proficiency in CRM systems (ADP/CDK experience a plus)

What We Offer

  • Medical, dental, and vision benefits
  • 401(k) with company match
  • Paid time off and holidays
  • Career growth opportunities within a premier automotive group

Why Century West BMW?

At Century West BMW, we pride ourselves on delivering a luxury experience at every touchpoint. Our team is driven, supportive, and committed to excellence. If you’re looking to grow your career in a professional, fast-paced environment, this is the place.

Apply Today

Only candidates with BDC experience who are ready to perform and deliver exceptional service should apply.

Apply